1. Lunch and Learn: MIP Data Center Migration March 10, 2011 and March 11, 2011 1

2. Today’s Agenda  Welcome and Housekeeping (5 minutes)  Speaker Introductions (5 minutes)  Migration Overview and Background (5 minutes)  Migration Impact to Users (20 minutes)  Studies workflow users (including MARS users)  Amendments/revisions workflow users (including MARS users)  eLOMA users  Available Resources (5 minutes)  Questions (20 minutes) 2

3. Welcome and Housekeeping Welcome to FEMA’s Lunch and Learn session on the MIP data center migration! As we get started…  Please put your phone on mute.  Please disengage the line if you need to take another call – do not put on hold.  Questions are always welcome – speak up and ask! 3

4. Speaker Introductions  Kristen Heavener, FEMA Headquarters Program Area A2 Manager kristen.heavener@dhs.gov  Andres Luna, RAMPP Map Production and Adoption Manager andres_luna@urscorp.com  Sheila Norlin, BakerAECOM Map Amendments and Revisions Manager snorlin@mbakercorp.com  Derek Skilling, STARR eLOMA Coordinator drskilling@pbsj.com  Jeanette Hanfling, CDS Outreach and User Acceptance Project Manager jeanette.hanfling@riskmapcds.com 4

5. Migration Overview and Background  What is the MIP data center migration? The MIP data center migration project is the relocation of the MIP development, test and production environments to new data center hosting facilities. It also includes the upgrade of hardware, operating systems and middleware technology.  Why is the MIP being migrated? The MIP production, development and test environments are being migrated for the following reasons:  To decrease the overall operational costs of the MIP  Modernize the MIP system infrastructure  Align with the U.S. Department of Homeland Security’s (DHS) mission, strategic goals and business objectives  Who will be affected by the migration? All MIP users, including:  Studies, revisions and amendments workflow users (including MARS users)  eLOMA users  PALT Tool users  Sequencing Tool users 5

6. Migration Overview and Background  When will the migration occur? Ramp-down of data upload activities will begin on March 15. Downtime to complete the remaining technical activities for the migration will begin at 9 pm Eastern Time on Friday, April 1 and end at 6 am Eastern Time on Monday, April 18.  What are the benefits of the MIP data center migration? Benefits to users include:  Increased reliability due to upgraded software and storage capacity  Decreased costs, which will return dollars to the Risk MAP program  Ability to modify the MIP in the future to meet the needs for the rollout of new Risk MAP projects and products  What happens during downtime? Downtime activities primarily consist of moving data from the old file server to the new one. This will occur on two parallel tracks. Backing up, moving and restoring database data will take approximately 4 days. Concurrently, synchronizing the final file server data and completing any permission fixes will take approximately 11 days. Final data validation and smoke testing will take approximately 4 days. The final redirect of https://hazards.fema.gov will take approximately 2 days to propagate throughout the internet.https://hazards.fema.gov 6

7. Questions? 7

8. Migration Impact: Studies Workflow Users RAMP-DOWN (March 15 – April 1)  In preparation of downtime start, users should begin ramping down some of the activities they are currently performing in the MIP as of March 15.  Mapping partners should update cost and schedule information by 10 pm ET on March 31 as the PM provider will pull monthly earned value reports by 12 noon on April 1.  Studies workflow users should:  Complete their DVT submissions by 9 pm ET on April 1. Any submissions in-progress at this time will be terminated.  Refrain from uploading studies data via Tools and Links and to the J Drive through Citrix. Uploads can still be made via the workflow until 9 pm ET on April 1.  Refrain from using the WISE Tools as they will be disabled on March 15.  Continue mailing large datasets to the GIS Data Depot as needed. Please note that anything received on or after March 15 will be held and uploaded to the new production server after “go-live” on April 18. 8

9. Migration Impact: Studies Workflow Users  Studies scheduled for preliminary issuance:  Please refrain from using the J drive to transfer FIRM panels. Instead, use of other mediums such as FTP are highly encouraged.  Studies with LFD dates scheduled for April 4, April 18 and May 2:  Contact your PTS POC to find out if your study is scheduled for LFD issuance.  Work with your PTS POC and MIP Help to perform any necessary data uploads. It is important that your project goes LFD unimpeded.  PTS POCs:  Pernille Buch-Pedersen, BakerAECOMFEMA Regions 4, 8 and 9 pbuch-pedersen@mbakercorp.com  Andres Luna, RAMPPFEMA Regions 2, 3 and 6 andres_luna@urscorp.com  Tom Schweitzer, STARRFEMA Regions 1, 5, 7 and 10 tjschweitzer@pbsj.com 9

10. Migration Impact: Studies Workflow Users DOWNTIME (April 1 – 18)  Applications/content NOT available during downtime:  Studies workflow, including DVT, will be unavailable starting at 9 pm ET on April 1. Access will be restored at 6 am ET on April 18.  MARS will be unavailable starting at 9 pm ET on April 1. Access will be restored at 6 am ET on April 18.  WISE Tools will continue to be unavailable. Access will be restored at 6 am ET on April 18.  Applications/content that will REMAIN available during downtime:  MIP static content will remain available.  Public reports will remain available.  MapViewer application will remain available.  For a complete list of what will/will not be available, please visit https://hazards.fema.gov. 10

11. Questions? 11

12. Migration Impact: Amendments/Revisions Workflow Users RAMP-DOWN (March 15 – April 1)  In preparation of downtime start, users should be completing activities for as many in- progress cases as possible.  Amendments and revisions workflow users should:  Complete printing and mailing of approved MT-1 and MT-2 cases by 8 pm ET on April 1.  Run canned MIP reports and pull MARS reports for case tracking data by 8 pm ET on April 1.  PTS POCs:  Sheila Norlin, BakerAECOMFEMA Regions 4, 8 and 9 snorlin@mbakercorp.com  Jonica Gibson, RAMPPFEMA Regions 2, 3 and 6 jonica_gibson@urscorp.com  Tom Schweitzer, STARRFEMA Regions 1, 5, 7 and 10 tjschweitzer@pbsj.com 12

13. Migration Impact: Amendments/Revisions Workflow Users DOWNTIME (April 1 – 18)  Applications/content NOT available during downtime:  The amendments workflow will be unavailable starting at 9 pm ET on April 1. Access will be restored at 6 am ET on April 18.  The revisions workflow will be unavailable starting at 9 pm ET on April 1. Access will be restored at 6 am ET on April 18.  MARS will be unavailable starting at 9 pm ET on April 1. Access will be restored at 6 am ET on April 18.  Applications/content that will REMAIN available during downtime:  MIP static content will remain available.  Public reports will remain available.  For a complete list of what will/will not be available, please visit https://hazards.fema.gov. 13

14. Migration Impact: Amendments/Revisions Workflow Users DOWNTIME (April 1 – 18)  LOMC Clearinghouse workaround:  Mail will continue to be delivered, and will be processed and tracked outside the MIP.  New cases will be assigned a temporary case number for tracking purposes.  Data will be uploaded to CFAS and forwarded to the PTS providers.  Fees will continue to be processed.  Case processing workaround:  Analysts and engineers will continue to review case data.  Progress will be tracked outside the MIP.  No additional data requests will be generated for MT-1 cases.  Additional data requests may be generated for MT-2 cases with a case received date prior to April 1.  No MT-1 or MT-2 cases will be completed unless directed by FEMA to do so manually. 14

15. Migration Impact: Amendments/Revisions Workflow Users RESTORATION (After 6 am ET on April 18)  All MT-1 and MT-2 case data captured during the downtime will be manually uploaded to the MIP after 6 am ET on April 18.  Fees processed during the downtime will be updated in the MIP and CIS after 6 am ET on April 18.  MT-1 dockets will occur daily from Tuesday, April 19 through Friday, April 22 to capture case completions as workflow progress is updated in the MIP. 15

16. Questions? 16

17. Migration Impact: eLOMA Users RAMP-DOWN (March 18 – April 1)  In preparation of downtime start, users should submit pressing eLOMAs to FEMA for review by March 18. Submissions received after March 18 may not be completed before MIP downtime begins if they are selected for audit.  Contact your eLOMA Coordinator for more information:  Jon Foster, RAMPPFEMA Regions 2, 3 and 6 jcfoster@dewberry.com  Derek Skilling, STARRFEMA Regions 1, 5, 7 and 10 drskilling@pbsj.com  David Mummert, BakerAECOMFEMA Regions 4, 8 and 9 dmummert@mbakercorp.com 17

18. Migration Impact: eLOMA Users DOWNTIME (April 1 - 18)  Applications/content NOT available during downtime:  The eLOMA application will be unavailable starting at 9 pm ET on April 1. Access will be restored at 6 am ET on April 18.  Applications/content that will REMAIN available during downtime:  MIP static content will remain available.  For a complete list of what will/will not be available, please visit https://hazards.fema.gov. 18

19. Questions? 19

20. Resources Available  For MIP technical assistance or questions, please contact MIP Help at miphelp@riskmapcds.com  Outreach and guidance related to the MIP data center migration is posted to the MIP Web site, www.hazards.fema.govwww.hazards.fema.gov  For specific project-related questions, please contact your PTS migration POC: Sheila Norlin, BakerAECOMFEMA Regions 4, 8 and 9 snorlin@mbakercorp.com Andres Luna, RAMPPFEMA Regions 2, 3 and 6 andres_luna@urscorp.com Tom Schweitzer, STARRFEMA Regions 1, 5, 7 and 10 tjschweitzer@pbsj.com 20

21. Questions? 21