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Intercultural Communication
Chapter 7
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Intercultural Communication
Culture: “A unique combination of rituals, religious beliefs, ways of thinking, and ways of behaving that unify a group of people” (p. 170). Intercultural Communication: “The exchange of information between individuals why are unalike culturally” (p. 168)
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Describe your Culture What do you celebrate every year?
What is acceptable behavior? What is unacceptable behavior? What is expected of you in situations? Any other things that you can think of? Share your ideas with your group.
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Intercultural Communication
Culture Co-cultures Differ in some small way : dress, religion, values, etc.
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Questions: What are some overarching cultural systems?
Within these systems, are there any co-cultures that are apparent? In what ways are they different?
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Intercultural Communication
Ethnocentrism: “Belief that your own group or culture is superior to all other groups or cultures” (p. 172). Consequences of ethnocentricity: Everyone else is wrong. Rejection of others beliefs. Ignorance. Stereotyping
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Activity: 1) List some stereotypes of your culture?
2) Share these ideas with your group. 3) What surprises you?
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Cultural Dimensions Individualism – Collectivism
Low Context – High Context Uncertainty Accepting – Rejecting Implicit Rule – Explicit Rule M-Time – P-Time
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Individualism vs Collectivism
Individualistic: “Value individual freedom, choice, uniqueness, and independence” USA, Australia, England, Netherlands, New Zealand, Canada, Italy Collectivistic: “Value the group over the individual” Columbia, Venezuela, Peru, Pakistan, Thailand, Singapore, Chile, Hong Kong
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Low Context vs High Context
Low Context – Understanding within the message. “Face value” Germany, Scandanavia, USA High Context – Minimal information is in the message. “Programmed” Japan, Arabic, Latin America
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Uncertainty Accepting vs Rejecting
Uncertainty Accepting: “Tolerate ambiguity, uncertainty, and diversity” (p. 176) ; take risks, are flexible USA, England, Denmark, Sweden, Singapore, Hog Kong (1980) Uncertainty Rejecting: “Have difficulty with ambiguity, uncertainty, and diversity” (p. 176) Japan, France, Spain, Greece, Portugal
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Implicit Rule vs Explicit Rule
Implicit Rule: “Information and cultural rules are implied and already known to the participants” (p. 176) Middle East, Africa, and Latin America Explicit Rule: Has “explicit information, policies, procedures, and expectations” (p. 176) Europe, USA
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M-Time vs P-Time M-Time: “Compartmentalizes time to meet personal needs, separates task and social dimensions, and points to the future” (p. 177) Canada, USA, N. Europe P-Time: View of “time as contextually based and relationally oriented” (p. 177) Latin America, Middle East, Asian, French, African
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United States & Japan Rate your culture today…
Individualistic Collectivistic Low Context High Context Uncertainty Accepting Rejecting Implicit Rule Explicit Rule M-time P-time In what ways are they different? The same?
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QUESTIONS???
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