Seven Habits of Highly Effective People

Seven Habits of Highly Effective People
Restoring the Character Ethics

What are Habits?

Knowledge, skill and desire could be said to be the building blocks of good habits.

Internalized principles & patterns of behavior
Knowledge (what to, why to) Habits Internalized principles & patterns of behavior

Knowledge (what to, why to) Desire (want to) Habits Internalized principles & patterns of behavior

Knowledge (what to, why to) Skills (how to) Desire (want to) Habits Internalized principles & patterns of behavior

Knowledge (what to, why to) Habits Skills (how to) Desire (want to) Habits Internalized principles & patterns of behavior

Are we our Habits? Habits of Effectiveness can be learned
Habits of Ineffectiveness can be unlearned

“Excellence is an art won by training and habituation
“Excellence is an art won by training and habituation. We are what we repeatedly do. Excellence, then, is not an act, but a habit” Aristotle

Character Ethic (1776 – 1930) Principles/ Thoughts
Action based on Balance Success Slow Character Development Habits of Effectiveness

Personality Ethic (1930 onwards)
Manipulative Skills & Influencing Techniques Action to get what we want from others Success Quick Career Development Public Image

THE SEVEN HABITS PARADIGM Seek First to Understand
Interdependence Seek First to Understand … Then to be Understood Synergize PUBLIC VICTORY Sharpen the Saw Think Win/Win Independence Put First Things First PRIVATE VICTORY Be Proactive Begin with the End in Mind Dependence

Introduction According to Steven Covey, to achieve our objective of maturity one goes through the cycles of dependence, independence and ultimately interdependence. Interdependence is above independence in that you get along with other people in achieving.

Synergy, Intrinsic Security
FOUR DIMENSIONS OF RENEWAL PHYSICAL Exercise, Nutrition, Stress Management MENTAL Reading, Visualizing, Planning, Writing SOCIAL/EMOTIONAL Service, Empathy, Synergy, Intrinsic Security SPIRITUAL Value Clarification & Commitment, Study & Meditation

Do THE UPWARD SPIRAL Commit Learn Commit Do Learn Do Commit Learn Do

PROACTIVE MODEL Freedom to Choose Stimulus Response Self- Awareness
Independent Will Imagination Conscience

Lose/Win Win/Win Lose/Lose Win/Lose CONSIDERATION COURAGE High Low Low

LEVELS OF COMMUNICATION
High Synergistic (Win/Win) TRUST Respectful (Compromise) Defensive (Win/Lose or Lose/Win) Low Low High COOPERATION

PARADIGM SHIFTS Habit 1 Habit 2 Habit 3 Habit 4 Habit 5 Habit 6
A BREAK FROM TRADITIONAL WISDOM TOWARD 7 HABITS PRINCIPLES Habit 1 We are a product of our environment and upbringing. We are a product of our choices to our environment and upbringing. Habit 2 Society is the source of our values. Values are self-chosen and provide foundation for decision making. Values flow out of principles. Habit 3 Reactive to the tyranny of the urgent. Acted upon by the environment. Actions flow from that which is important. Habit 4 Win-lose. One-sided benefit. Win-win. Mutual benefit. Habit 5 Fight, flight, or compromise when faced with conflict. Communication solves problems. Habit 6 Differences are threats. Independence is the highest value. Unity means sameness. Differences are values and are opportunities for synergy. Habit 7 Entropy. Burnout on one track - typically work. Continuous self-renewal and self-improvement.

I can forgive, forget, and let
BE PROACTIVE I can forgive, forget, and let go of past injustices I choose my attitude, emotions, and moods I’m the creative force of my life I’m aware that I’m responsible

HIGHLY EFFECTIVE PEOPLE
SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE EFFECTIVE PEOPLE INEFFECTIVE PEOPLE HABIT 1 Be Proactive. Proactive people take responsibility for their own lives. They determine the agendas they will follow and choose their response to what happens around them. Be Reactive. Reactive people don’t take responsibility for their own lives. They feel victimized, a product of circumstances, their past, and other people. They do not see as the creative force of their lives.

SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE EFFECTIVE PEOPLE INEFFECTIVE PEOPLE HABIT 2 Begin with the End in Mind. These people use personal vision, correct principles, and their deep sense of personal meaning to accomplish tasks in a positive and effective way. They live life based on self-chosen values and are guided by their personal mission statement. Begin with No End in Mind. These people lack personal vision and have not developed a deep sense of personal meaning and purpose. They have not paid the price to develop a mission statement and thus live life based on society’s values instead of self-chosen values.

SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE EFFECTIVE PEOPLE INEFFECTIVE PEOPLE HABIT 3 Put First Things First. These people exercise discipline, and they plan and execute according to priorities. They also “walk their talk” and spend significant time in Quadrant II. Put Second Things First. These people are crisis managers who are unable to stay focused on high-leverage tasks because of their preoccupation with circumstances, their past, or other people. They are caught up in the “thick of thin things” and are driven by the urgent.

SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE EFFECTIVE PEOPLE INEFFECTIVE PEOPLE HABIT 4 Think Win-Win. These people have an abundance mentality and the spirit of cooperation. They achieve effective communication and high trust levels in their Emotional Bank Accounts with others, resulting in rewarding relationships and greater power to influence. Think Win-Lose or Lose-Win. These people have a scarcity mentality and see life as a zero-sum game. They have ineffective communication skills and low trust levels in their Emotional Bank Accounts with others, result-ing in a defensive mentality and adversarial feelings.

SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE EFFECTIVE PEOPLE INEFFECTIVE PEOPLE HABIT 5 Seek First to Understand, Then to Be Understood. Through perceptive observation and empathic listening, these non-judgmental people are intent on learning the needs, interests, and concerns of others. They are then able to courageously state their own needs and wants. Seek First to Be Understood. These people put forth their point of view based solely on their auto-biography and motives, without attempting to understand others first. They blindly prescribe without first diagnosing the problem.

SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE EFFECTIVE PEOPLE INEFFECTIVE PEOPLE HABIT 6 Synergize. Effective people know that the whole is greater than the sum of the parts. They value and benefit from differences in others, which results in creative cooperation and team-work. Compromise, Fight, or Flight. Ineffective people believe the whole is less than the sum of the parts. They try to “clone” other people in their own image. Differences in others are looked upon as threats.

SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE EFFECTIVE PEOPLE INEFFECTIVE PEOPLE HABIT 7 Sharpen the Saw. Effective people are involved in self-renewal and self-improvement in the physical, mental, spiritual, and social-emotional areas, which enhance all areas off their life and nurture the other six habits. Wear Out the Saw. Ineffective people fall back, lose their interest, and get disordered. They lack a program of self-renewal and self-improvement and eventually lose the cutting edge they once had.

CIRCLE OF CONCERN CIRCLE OF INFLUENCE

WHICH THE SEVEN HABITS ARE BASED
SEVEN PRINCIPLES UPON WHICH THE SEVEN HABITS ARE BASED The Seven Habits center on timeless and universal principles of personal, interpersonal, managerial, and organizational effectiveness. Listed below are the seven principles upon which the Seven Habits are based-principles which are in our circle of influence.

SEVEN PRINCIPLES UPON WHICH THE SEVEN HABITS ARE BASED 1. The principle of continuous learning, of self- reeducation - the discipline that drives us toward the values we believe in. Such constant learning is required in today’s world, in light of the fact that many of us can expect to work in up to five radically different fields before we retire. 2. The principle of service, of giving oneself to others, of helping to facilitate other people’s work.

SEVEN PRINCIPLES UPON WHICH THE SEVEN HABITS ARE BASED 3. The principle of staying positive and optimistic, radiating positive energy - including avoiding the four emotional cancers (criticising complain- ing, comparing, and competing). 4. The principle of affirmation of others - treating people as proactive individuals who have great potential. 5. The principle of balance - the ability to identify our various roles and to spend appropriate amounts of time in, and focus on, all the important roles and dimensions of our life. Success in one area of our life cannot compensate for neglect or failure in other areas of our life.

SEVEN PRINCIPLES UPON WHICH THE SEVEN HABITS ARE BASED 6. The balance of spontaneity and serendipity - the ability to experience life with a sense of adventure, excitement, and fresh rediscovery, instead of trying to find a serious side to things that have no serious side. 7. The principle of consistent self-renewal and self- improvement in the four dimensions of one’s life: physical, mental, spiritual, and social- emotional.

PYRAMID OF INFLUENCE TEACHING RELATIONSHIP EXAMPLE

HABITS EFFECTIVE HABITS Knowledge (what to, why to) Skills (how to)
Desire (want to)

JUDGEMENT CHARACTER COMPETENCE  Integrity  Maturity
 Abundance Mentality  Interdependency COMPETENCE  Technical skills  Qualifications  Knowledge  Experience JUDGEMENT

PUBLIC LIFE PRIVATE LIFE SECRET LIFE FOUR UNIQUE HUMAN ENDOWMENTS
1. Self-awareness 2. Conscience 3. Imagination 4. Willpower

FOUR UNIQUE HUMAN ENDOWMENTS 1. Self-Awareness
We begin to become self-aware and explore the programs we are living out. We come to realize that we stand apart from our pro-gramming and can even examine it. We also realize that between stimulus and response, we have the freedom to choose. This self-awareness then leads to the ability to look at other unique endowments in our secret life.

FOUR UNIQUE HUMAN ENDOWMENTS 2. Conscience
Our conscience is our internal sense of right and wrong, our “moral nature.” It is the “greater harmonizer” and “balance wheel” of all the principles that govern our behaviour. Our conscience gives us a sense of the degree to which our thoughts and actions are in harmony with our principles.

FOUR UNIQUE HUMAN ENDOWMENTS 3. Power of Imagination
We can visit the power of the mind to create or to imagine that which does not exist now. In that imagination lie our faith and our hope for the future. We look at what is possible, what we can envision.

FOUR UNIQUE HUMAN ENDOWMENTS 4. Willpower or Independent Will
Willpower refers to our determination, our resoluteness - our ability to act based solely on our self-awareness. We ask ourselves, “Am I really willing to to the distance on my mission statement?” “Am I willing to walk my talk?” “Am I really willing to put first things first in spite of external distractions and pressures?” “Am I going to live a life of total integrity?”

BASIC CHARACTERISTICS OF GOOD MISSION STATEMENTS
Developing a mission statement is foundational to Habit 2, Begin with the End in Mind. It sets general guidelines for our life based on our values and our roles and goals. There are four basic characteristics of good mission statements, whether they be personal, family, or organizational mission statements.

1. A mission statement should be timeless and changeless. Because goals are not timeless, they should not be included. Mission statements should be based upon unchanging core principles that operate regardless of present realities or situations. This changeless core will enable us to live with changes inside other people and inside the environment. As our consciousness grows and we mature, we will gradually strengthen, deepen, and improve our mission statement. Nevertheless, we should always initially write our mission statement as if it will never change - as if it were timeless.

2. A mission statement should deal with both ends and means. Ends have to do with what we are about. Means have to do with how we go about achieving those ends. Principles are what we implements to achieve those ends. Ends and means are inseparable. In truth, ends preexist in the means. “You’ll never achieve a worthy end through unworthy means.”

3. A mission statement should deal with all four of our basic needs: a. To live (our physical and economic needs) b. To love and to be loved (our cultural and social ends) c. To learn (our needs to grow, develop, be recognized, and be useful) d. To leave a legacy (our spiritual need for meaning, for feeling that life matters, that we add value and make a difference.

4. A mission statement should deal with all the significant roles of our life, such as a parent, teacher, manager, neighbour, and so forth “Internalizing” our mission statement will also help us get a clear understanding of what is truly important. Goethe once said, “Things which matter most must never be at the mercy of things which matter least.” This means that we learn how to say no at appropriate times. Every time we say yes to something that is of little or no importance, we are saying no to something that is more important. Almost every day, most of us are caught in circumstances where we should say no but don’t. We often lack the ability to utter a firm but gracious no.

SIX LEVELS OF INITIATIVE
6 Use own judgement, not necessary to report 5 Use own judgement, report routinely 4 Use own judgement, report immediately 3 Bring recommendations 2 Ask for instructions 1 Wait for instructions

I II III IV Urgent Not Urgent Important Not Important . Crisis
. Pressing problems . Deadline-driven projects, meetings, preparations . Preparation . Prevention . Values clarification . Planning . Relationship building . True re-creation . Empowerment Important III IV . Interruptions, some phone calls . Some mail, some reports . Some meetings . Many proximate, pressing matters . Many popular activities . Trivia, busywork . Some phone calls . Time wasters . “Escape” activities . Irrelevant mail . Excessive TV Not Important

PERSONAL IMMUNE SYSTEM
Time wasters Live the Seven Habits Spend time in Quadrant II Follow correct principles Control own life Maintain high Emotional Bank Account with self and others Maintain reserve capacity Be resilient Empower and serve others Communicate Empathically Synergize with others using a win-win approach Duplicity Interruptions Unkindness Pressing problems Violated expectations Crises Outside stress and pressures

EMOTIONAL BANK ACCOUNT
KEEP PROMISES APOLOGIZE UNDERSTAND OTHERS CLARIFY EXPECTATIONS TREAT OTHER KINDLY LOYALITY TO THE ABSENT EMOTIONAL BANK ACCOUNT

Seven Habits of Highly Effective People
What is a Habit? Seven Habits Paradigm The Seven Habits The 8th Habit

_____________________
Seven Habits Paradigm 7 Dependence 1 3 2 6 5 4 __________________ _____________________

_____________________
Seven Habits Paradigm Interdependence _____________________ Dependence

WHAT’S MY LOCUS OF CONTROL?
High Internal – I am the master of my fate High External – I am a pawn to my fate

Seven Habits Paradigm 1 Be Proactive – The Habit of Personal Vision 1
Dependence

Proactive Model Freedom to Choose Stimulus Response Self - Awareness
Independent Will Imagination Conscience

Language: Reactive vs Procative
There’s nothing I can do That’s just the way I am He makes me so mad They won’t allow that I have to do that I can’t I must If only Let’s look for alternatives I can choose a different approach I control my own feelings I can create an effective presentation I will choose an appropriate response I choose I prefer I will

5. HOW PROACTIVE AM I? . . . the degree to which I take initiative to improve my current circumstances or create new ones.

Seven Habits Paradigm 1 Be Proactive 2 Begin with the End in Mind –
The Habit of Personal Leadership 1 2 Dependence

Control Your Own Destiny
Or Someone Else Will

22. How Good Am I at Personal Planning?

Develop a Personal Mission Statement . . .
. . . or philosophy or creed: what you want to ____, and your beliefs and values

Develop Goals Short-term Intermediate Long-term ___________ goals

Seven Habits Paradigm 1 Be Proactive 2 Begin with the End in Mind
3 Put First Things First – The Habit of Personal Management 3 1 2 Dependence

The Time Management Matrix
Urgent Not Urgent Important I The ____________ Exam tomorrow Friend gets injured Late for work/class Project due today II The _____________ Planning, goal setting Paper due in a week Exercise Relationships/relaxation Not Important III The Yes-man Unimportant phone calls Interruptions Other people’s small problems Peer pressure IV The ___________ Too much TV Endless phone calls Excessive computer games Mall marathons Other time wasters

Urgent Results: Stress Burnout Crisis management Always putting out fires Important I The Procrastinator

Results: Short-term focus Crisis management Reputation-chameleon type character See goals and plans as worthless Feel victimized, out of control Shallow or broken relationships Urgent Not Important III The Yes-man

Results: Total irresponsibility Fired from jobs Dependent on others or institutions for basics Not Urgent Not Important IV The Slacker

Not Urgent Results: Vision, perspective Balance Discipline Control Few crises Important II The _______________

Long - Term Organizing Mission Statement Roles Goals

Weekly Organizing Roles Goals Plans Schedule Delegate

Seven Habits Paradigm 1 Be Proactive 2 Begin with the End in Mind
3 Put First Things First Private Victory 3 1 2 Dependence

Seven Habits Paradigm 4 Think Win/Win – The Habit of Mutual Benefit 4
Interdependence 4 Independence

Seven Habits Paradigm 4 Think Win/Win
5 Seek First to Understand Then to Be Understood – The Habit of Empathetic Communication Interdependence 5 4 Independence

5 Seek First to Understand Then to Be Understood 6 Synergize – The Habit of Renewal Interdependence 5 6 4 Independence

Levels of Communication
___________ (Win/Win) High Trust __________ (Compromise) Low _________ (Win/Lose or Lose/Win) Low Cooperation High

5 Seek First to Understand... Then to Be Understood 6 Synergize Public Victory 6 5 4 Independence Interdependence

Seven Habits Paradigm 7 ________ the ______ 5 6 7 4 3 1 2
Dependence 1 3 2 6 5 4 Independence Interdependence 7 ________ the ______

Four Dimensions of Renewal
__________ Exercise, Nutrition Stress Management Social/Emotional Service, Empathy, Synergy, Intrinsic Security Mental Reading, Visualizing, Planning, Writing __________ Value Clarification & Commitment & Meditation

Stephen Covey From effectiveness to greatness: The 8th HABIT

Seven Habits Paradigm 8 5 6 7 4 3 1 2 Interdependence Independence

The 8th HABIT Find Your ________ and Inspire Others to Find Theirs

Voice __________ __________ NEED CONSCIENCE Unique, personal
significance __________ NEED CONSCIENCE

Meet Candace, a 16-year old with a bleeding disorder
A Cornerstone team project through New Hope for Kids

Team Success’s goal: To raise $2,000 to buy a heater for Candace’s pool Accomplished through two garage sales and a speed-dating event

The team. . . Negotiated with a pool/spa company to sell them a heater at cost plus free installation Arranged donated electrical services to hook up the heater Arranged for Publix to donate food and decorations for a “reveal” party at Candace’s home

The team. . . Provided free tutoring to Candace
Invited Candace to a concert and arranged backstage passes Provided transportation to the concert Bought Candace a CD of the band

Candace was featured on News Channel 13 when she started the 5K walk/run benefiting Arnold Palmer Women and Children’s Hospital and New Hope for Kids

Jim Collins - Good to Great
Leadership The Hedge Hog Concept A Culture of Discipline Technology Accelerators The Flywheel and the Doom Loop

Introduction Habit is some thing we do often with ease….*
Habits are natural, genetic, Cannot break …. x We can learn new habit and break old ones. To develop a Habit we need Knowledge, Skill & Attitude. First 3 habits promote self victory. Second 3 habits promote public victory. The last habit simply says you practice all these habits every day.

“ We are what we repeatedly do
“ We are what we repeatedly do. Excellence, then, is not an act, but a habit ” Aristotle

Habits of Personal Victory:
Habits 1,2 & 3 lead to personal victory: The habits that allow us to achieve self-mastery and dominion over self. Habit 1: Be Proactive, we recognize that we are free to choose. Habit 2: Begin with the End in Mind, we identify our personal mission and goals. Habit 3: Put First Things First, we act on our priorities.

Habits of Public Victory:
Habits 4, 5 & 6 lead to public victory. Habit 4: Think Win-Win – think of a solution where every one wins. Habit 5: It is better to understand than to be understood. think about others point of view. Habit 6: Synergise – There is more energy and efficiency in team work.

Habit of putting into practice:
Habits 7 – Sharpening the saw / renewal Says that you develop habit of practicing these habits every day. Take a break look at your habits – change then continue. – blunt saw is less efficient….! By renewing the four dimensions of your nature - physical, spiritual, mental and social/emotional, you can work more quickly and effortlessly. Meditating on the idea of the gap between stimulus and response which is the key to both our growth and happiness and how we use that space

Conclusions: The Seven habits is a principle-centered paradigm. Principles are believed to be guidelines for human conduct that are proven to have enduring, permanent value which are very fundamental. Reading through the seven habits by Covey, I’m profoundly impressed and enriched with the knowledge of self mastery and the tools to positively interact with society at large.

3 Aspects of Management:
Leadership – what do I / we want to accomplish? Management – how can I best accomplish it? Productivity – doing it – product/goal. “Management is doing things right; Leadership is doing the right things.” -- Peter Drucker

Habit 1 – Be Proactive: Between stimulus and response one has the freedom to choose. Of the three central values in life ( experiential, creative and attitudinal) what matters most is how we positively respond to circumstances (attitudinal). We are only being effective by focussing our time and energy on “circle of influence” rather than on our “circle of concern”. That is to say we are being proactive rather reactive. The proactive approach to a mistake is to acknowledge it instantly, correct and learn from it. Its about Leadership – what do I / we want to accomplish?

Habit 2 – Begin with end in mind
A starting point in beginning with the end in mind is to develop a personal mission statement, philosophy or credo. It will help you focus on what you want to be. Prioritize – sort your tasks. Organize around priorities – what is imp* Discipline yourself – to accomplish.

The Greek philosophy of Ethos, Pathos, and Logos gives the sequence for effective communication. Ethos is your personal creditability. Pathos is the empathic side. Logos is the reasoning side

FOUR DIMENSIONS OF RENEWAL Synergy, Intrinsic Security
PHYSICAL Exercise, Nutrition, Stress Management MENTAL Reading, Visualizing, Planning, Writing SOCIAL/EMOTIONAL Service, Empathy, Synergy, Intrinsic Security SPIRITUAL Value Clarification & Commitment, Study & Meditation

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