1. iCeGS: Creative Solutions for the Careers Sector iCeGS www.derby.ac.uk/icegs Building Capacity in the Community and Voluntary Sector IAEVG Conference, Jyväskylä, Finland 3-5 th June 2009 Siobhan Neary-Booth & Jo Hutchinson Acting Directors International Centre for Guidance Studies (iCeGS)

2. iCeGS: Creative Solutions for the Careers Sector iCeGS www.derby.ac.uk/icegs Overview of Presentation Policy perspective Background and development Capacity development programmes Outcomes and future developments

3. iCeGS: Creative Solutions for the Careers Sector iCeGS www.derby.ac.uk/icegs Policy Perspective HM Treasury (2006) Leitch Review of Skills: Prosperity for all in a global economy – World Class Skills DIUS (2007) World Class Skills: Implementing the Leitch Review of Skills in England Skill Commission ( 2008) Inspiration and Aspiration Realising our Potential in the 21 st Century DIUS (2008) Shaping the Future- A new adult advancement and careers service (aacs) for England

4. iCeGS: Creative Solutions for the Careers Sector iCeGS www.derby.ac.uk/icegs Background Research to evaluate effectiveness of soft outcomes for career guidance Growth of capacity within voluntary and community providers tendering to deliver Information, Advice and Guidance Services Quality assurance: matrix and Ofsted Lack of coherence in initial training for adult guidance practitioners

5. iCeGS: Creative Solutions for the Careers Sector iCeGS www.derby.ac.uk/icegs The Skills Commission Findings* Systems for training and Continuing Professional Development (CPD) need to be radically overhauled Current training is fragmented and incoherent The Qualification for Careers Guidance (QCG) needs significant reform NVQs are not sufficiently robust, lack understanding of career paths and the labour market, a lack of theory or models of guidance No systematic accredited CPD No systemic approach to workforce needs *Inspiration and Aspiration- realising our potential in the 21st Century (2008)

6. iCeGS: Creative Solutions for the Careers Sector iCeGS www.derby.ac.uk/icegs Voluntary/Community Practitioners Characteristics Limited formal training in advice and guidance National Vocational Qualification 3 or 4 in advice and guidance Working within a Vol/Comm organisation with a contracted/funded to deliver advice and guidance Working with identified target groups i.e. offenders, long term unemployed, lone parents, mental health, low skilled/low qualifications

7. iCeGS: Creative Solutions for the Careers Sector iCeGS www.derby.ac.uk/icegs Issues for the Voluntary and Community Sector Lack of continuous funding for services Limited security and often lower salaries for practitioners Multiple management information returns linked to funded projects Limited resources to support training and continuing professional development High turn over of qualified and experienced staff

8. iCeGS: Creative Solutions for the Careers Sector iCeGS www.derby.ac.uk/icegs Capacity Building Programmes Interview Skills For Advisers 2 days Advanced Interview Skills 3 days 1 day refresher Professional Development for Guidance 30 credits at Postgraduate Optional Time Pre- training

9. iCeGS: Creative Solutions for the Careers Sector iCeGS www.derby.ac.uk/icegs Capacity Building Programmes - Interview Skills for Advisers Introductory programme aimed at front-line and inexperienced advisers ( 2 days) Clarifying and differentiating between Information, Advice and Guidance Recognising the parameters of the role Introduction/Exploring Egan’s Skilled Helper model Introduction to career choice theory Diagnosing client need Skills and qualities for interviewing Interviewing skills: effective listening, good questioning and exploring, referral and sign posting Goal setting and action planning

10. iCeGS: Creative Solutions for the Careers Sector iCeGS www.derby.ac.uk/icegs Capacity Building Programmes - Advanced Interview Skills Three day programme - To support practitioners to refresh, update and enhance guidance skills Focuses on -Career choice and decision making theories -Locating practice within policy -Clarifying difference between advice and guidance (contracting) -Models for guidance delivery - Concepts of client need - Effective diagnosis - Understanding the client’s story - Developing exploring skills - Higher level skills including; reflective skills, Introduction to motivational Interviewing All underpinned by work based reflective activities

11. iCeGS: Creative Solutions for the Careers Sector iCeGS www.derby.ac.uk/icegs Other Programmes Refresher Day Reflection on Practice Challenges of implementing practice Using Planned Happenstance and reframing Professional Development for Guidance accredited modules Focuses on the inter-relationship between guidance theory and practice evaluating current policy related to career guidance and its potential impacts on professional practice. Review current models of practice within career guidance and identify relevance and pertinence to developing practices. 30 credit module validated at level 7 (PG) two assignments – achieve a University Certificate of Achievement

12. iCeGS: Creative Solutions for the Careers Sector iCeGS www.derby.ac.uk/icegs Programme Outcomes Training built on existing practitioner expertise – interpersonal skills, ability to work with clients etc Model of guidance (Hambly, 2006) differentiates between guidance and advice Built on confidence and activities practitioners' engaged in within their substantive post Provided a tool kit of strategies and tactics which could be adopted for use with clients Practitioners felt like ‘professionals’ 222 practitioners since June 2006

13. iCeGS: Creative Solutions for the Careers Sector iCeGS www.derby.ac.uk/icegs Participant Views Currently evaluating the impacts on practice “ I have an increased and re- polished toolbox and I am more conscious of what I’m doing. It will all help with the inspections” “A rare opportunity to sit and reflect, hear and share experiences” “Practical techniques to try in challenging situations with clients” “ allows me to deliver IAG through extra knowledge and at an improved level” “ Developed practice and improved my work with my clients” “Structure/theory/strategies” “ I have a better understanding”

14. iCeGS: Creative Solutions for the Careers Sector iCeGS www.derby.ac.uk/icegs Contact Details Siobhan Neary-Booth International Centre for Guidance Studies University of Derby Kedleston Road Derby DE22 1GB s.n.booth@derby.ac.uk www.derby.ac.uk/icegs