Presentation is loading. Please wait.

Presentation is loading. Please wait.

Www.dati.lv Software Quality Assurance: National Experience Dr. Uldis Sukovskis Riga Information Technology Institute Latvian Information Technology and.

Published byCharla Reed Modified over 9 years ago

Similar presentations

Presentation on theme: "Www.dati.lv Software Quality Assurance: National Experience Dr. Uldis Sukovskis Riga Information Technology Institute Latvian Information Technology and."— Presentation transcript:

1 www.dati.lv Software Quality Assurance: National Experience Dr. Uldis Sukovskis Riga Information Technology Institute Latvian Information Technology and Telecommunications Association uldis.sukovskis@dati.lv ITC Regional Business Roundtable, December 3, 2002, Vilnius

2 www.dati.lv Agenda Growing IT industry in Latvia How to build brand and be competitive Distributed software development National experience Quality Assurance and Project Management Human Resource Development

3 www.dati.lv IT Sector in Latvia Fast developing industry  Established strong Quality Assurance standards  Supported by HR development and R&D capacity

4 www.dati.lv Latvia's IT Sector in Figures (2001) Production of ICT goods and services was 4.6% of GDP 10 000 ICT professionals FDI in the sector USD 14 million Software development was 0.5% of GDP ~100 software development companies Annual growth in software development 15% Export growth 15.7% Source: Report of Ministry of Economics, June 2002

5 www.dati.lv IT expenditures % of GDP vs IT per Capita Romania Bulgaria Lithuania Turkey Latvia Poland Slovakia Estonia Hungary Czech Republic Slovenia WE average: 3.0% of GDP / EUR 600 per Capita Source: Report of Ministry of Economics, June 2002

6 www.dati.lv ICT Companies in Latvia

7 www.dati.lv Largest Software Development Companies Source: MicroLink Survey, 2002

8 www.dati.lv Turnover of Largest Companies (EUR million) Source: MicroLink Survey, 2002

9 www.dati.lv How to build software development brand? Strategy cost leadership? differentiation? Software product invent innovative product high investments in marketing Custom software development qualified and skilled labour high quality standards developed business environment

10 www.dati.lv Governmental Support and Regulations National Program of Information, 1999 Mega-System (www.mega.lv) Socio-economic program e-Latvia, 2000 Concept on e-Commerce, 2001 Law on State Information Systems, 2002 Concept on e-government, 2002 www.eparvalde.lv Law on Electronic Documents, 2002

11 www.dati.lv ICT Associations in Latvia Latvian Information Technology and Telecommunications Association (LITTA) Latvian Telecommunications Association (LTA) Latvian Internet Association (LIA) Latvian Electrical Engineering and Electronics Industry Association (LETERA) Latvian Association of Computer Technologies (LDTA)

12 www.dati.lv Competitive Advantages of IT Industry in Latvia Advantages Highly skilled and cost-effective professionals Advanced traditions in systems and software engineering Western business culture and geographic location Developed infrastructure Government support Developed educational system Disadvantages Small local market Limited pool of local HR for large IT solutions

13 www.dati.lv How to overcome Join resources, be agile and competitive Establish strong quality assurance follow international best practice and standards develop skilled and knowledgeable personnel

14 www.dati.lv QA: ISO 9001 All leading IT companies have ISO 9001 quality certificates: DATI group, Exigen, TietoEnator Financial Solutions, IT Alise, Fortech/MicroLink Systems, Baltic Data, DataPro, Elva1, Elko

15 www.dati.lv QA: Latvian Quality Award The Latvian Quality Award, based on the European Foundation for Quality Management (EFQM) Model of Excellent Entrepreneurship Since 1997 the Latvian Quality Award was presented annually by the Latvian Quality Association and the Ministry of Economy IT companies DATI and Tieto Enator Financial Systems were among the companies that were conferred quality awards in Latvia

16 www.dati.lv Latvia’s IS Cluster www.is.lv Collaborative network of companies and institutions whose aim is to increase the competitiveness of Latvia 18 major local software developers, data centres, educational institutions, professional training centres Work groups Project Management and Quality Assurance Human Resources Collaboration with Universities Marketing Government Support etc.

17 www.dati.lv QA: PM and QA Workgroup Objectives Harmonize usage of software engineering standards Increase awareness of participants in the area of PM and QA Results Recommended software engineering framework Training for project managers

18 www.dati.lv QA: Recommended Software Engineering Framework Basic principles Contractual regulations Documented QA system Quality certification QA components Types of QA documents Software engineering standards, methods, tools Documented processes PM and QA processes Project preparation Project planning Project development Management Documentation Testing Reviews and audits Measurement

19 www.dati.lv Case Study: DATI experience Custom software development Application maintenance Independent testing etc. How to ensure quality standards?

20 www.dati.lv Steering Committee 2 Senior managers Steering Committee ANITEANITE DATIDATI Meetings every 1 - 3 months Project Assignment Plan Approval UCCB Assign Projects for Outsourcing Align with financial plans and resources

21 www.dati.lv UCCB ANITEANITE DATIDATI Project Assignment Plan SOW Meetings each month Upper Level CCB BU Problem passed on to SC Approval Resource planningSpecifications 2 Managers

22 www.dati.lv Project Level CCB Project ANITEANITE DATIDATI SOW PCCB Project manager Change request Invoice Passes on the problem to UCCB Contact persons Time Material Report Delivery – Acceptance Statement Project team Resources Contact persons

23 www.dati.lv HR: IS Cluster Workgroup Objective Establish common framework and principles of human resources policies Results Development of a common competency model Basis for resource sharing policies to undertake larger IT projects Promotion and planning of the professional training curricula and programmes

24 www.dati.lv HR: Competency Model List of standard roles (positions) List of competencies for each role Core Technical Business development Detailed competency description

25 www.dati.lv HR: List of Standard Roles

26 www.dati.lv HR: List of Competencies

27 www.dati.lv HR: IT Education Latvian government announced IT education as a priority since 2001 Graduated ICT students from universities 2000 697 2001 757 How graduates fit to IT sector needs?

28 www.dati.lv HR: Development of Educational Programmes PHARE programme Vocational Education and Training 2000 Development of IT college curriculum Educational institutions in co-operation with IT companies Occupationa l Standard Educational Standard Curriculum Qualification Examination Labour Market Analysis IT Companies

29 www.dati.lv HR: Occupational Standards Team of professionals from leading IT companies and other institutions Standards developed (www.izmpic.lv) Programmer (PS 0001) System and network administrator (PS 0055) System analyst (PS 0067) IT Project Manager Content of standards Job functions and tasks Skills Knowledge

30 www.dati.lv HR: Vocational Education Board Established by ICTE professional associations Review and approval of occupational standards Assessment of vocational education programs Select experts for professional qualification commissions

31 www.dati.lv What is next? Latvia's IS Cluster Baltic IS Cluster European Virtual IT Applications Factory (EVITAF) Based on Trusted business environment High quality standards Educated and skilled HR

32 www.dati.lv Thank You for Your Attention! Questions? uldis.sukovskis@dati.lv

Download ppt "Www.dati.lv Software Quality Assurance: National Experience Dr. Uldis Sukovskis Riga Information Technology Institute Latvian Information Technology and."

Similar presentations

The vision for Sri Lanka’s Tertiary and Vocational Education

The vision for Sri Lanka’s Tertiary and Vocational Education
Knowledge Economy - Next steps for LATVIA Prof. Imants Freibergs, President LITTA Latvian Information Technologies and Telecommunications Association.

Knowledge Economy - Next steps for LATVIA Prof. Imants Freibergs, President LITTA Latvian Information Technologies and Telecommunications Association.
EDEN 2008 Annual conference 14 th June 2008, Lisbon 1 The Development of eServices in an Enlarged EU: The Case of eLearning Kirsti Ala-Mutka European Commission,

EDEN 2008 Annual conference 14 th June 2008, Lisbon 1 The Development of eServices in an Enlarged EU: The Case of eLearning Kirsti Ala-Mutka European Commission,
Higher Education Learning Partnerships. HELP Context - Human Capital Human capital refers to the stock of productive skills and technical knowledge embodied.

Higher Education Learning Partnerships. HELP Context - Human Capital Human capital refers to the stock of productive skills and technical knowledge embodied.
New opportunities for regional development through cross-border cooperation Ministry of Environmental Protection and Regional Development November 16,

New opportunities for regional development through cross-border cooperation Ministry of Environmental Protection and Regional Development November 16,
Centre for Design Innovation (Design &) Innovation Policy in Ireland.

Centre for Design Innovation (Design &) Innovation Policy in Ireland.
Entrepreneurship youth

Entrepreneurship youth
1 FOUNDATION FOR LIFELONG LEARNING DEVELOPMENT INNOVE Lea Orro, Member of the Management Board,

1 FOUNDATION FOR LIFELONG LEARNING DEVELOPMENT INNOVE Lea Orro, Member of the Management Board,
1 Presented by: Charalambos Orphanides Senior Commercial and Industrial Officer Ministry of Commerce, Industry & Tourism Republic Of Cyprus w ww.mcit.gov.cy/tsw.

1 Presented by: Charalambos Orphanides Senior Commercial and Industrial Officer Ministry of Commerce, Industry & Tourism Republic Of Cyprus w ww.mcit.gov.cy/tsw.
Overview of ICT Research Environment in Serbia Belgrade 16 October 2008 Jelena Pantelic, ISS Milorad Bjeletic, BOS.

Overview of ICT Research Environment in Serbia Belgrade 16 October 2008 Jelena Pantelic, ISS Milorad Bjeletic, BOS.
16 October 2003 Romania, ICT and FP5,6 1 Romanian Experiences Related to ICT and the Fifth Framework Program of the EU and Expectations From the Sixth.

16 October 2003 Romania, ICT and FP5,6 1 Romanian Experiences Related to ICT and the Fifth Framework Program of the EU and Expectations From the Sixth.
2015. MITA. All rights reserved.````` Lithuanian Country Report Gintarė Narakienė The Agency for Science, Innovation and Technology.

2015. MITA. All rights reserved.````` Lithuanian Country Report Gintarė Narakienė The Agency for Science, Innovation and Technology.
College Strategic Plan by Strategic Planning and Quality Assurance Committee.

College Strategic Plan by Strategic Planning and Quality Assurance Committee.
TURKISH INSURANCE INSTITUTE. Contents  TII’s foundation  Institutions that are cooperated with  Institutions to which services are provided  Services.

TURKISH INSURANCE INSTITUTE. Contents  TII’s foundation  Institutions that are cooperated with  Institutions to which services are provided  Services.
SPECIALITIES OF MANAGEMENT CONSULTING IN NEWLY JOINED AND CANDIDATE COUNTRIES by Janko ARAH BUDAPEST, NOVEMBER 9th, 2006.

SPECIALITIES OF MANAGEMENT CONSULTING IN NEWLY JOINED AND CANDIDATE COUNTRIES by Janko ARAH BUDAPEST, NOVEMBER 9th, 2006.
H-CARE: “Launching of Sector Skills Alliance for Training & Apprenticeship of Health Care and Food Supplements Salespersons” 540170-LLP-1-2013-1-TR-LEONARDO-LMP.

H-CARE: “Launching of Sector Skills Alliance for Training & Apprenticeship of Health Care and Food Supplements Salespersons” LLP TR-LEONARDO-LMP.
Central and East European Market for IT Outsourcing: Advantages and Impediments Valdis Lokenbahs, President, DATI Lithuania Roundtable Vilnius, December.

Central and East European Market for IT Outsourcing: Advantages and Impediments Valdis Lokenbahs, President, DATI Lithuania Roundtable Vilnius, December.
Opportunities of ICT sector The Ministry of Information Technologies & Communications Ms. Dona ŞCOLA, Deputy Minister.

Opportunities of ICT sector The Ministry of Information Technologies & Communications Ms. Dona ŞCOLA, Deputy Minister.
For learning and competence VET CONTACT SEMINAR 17-18 February 2005 MACHINERY AND METAL TECHNOLOGY ELECTRICAL ENGINEERING VEHICLES AND TRANSPORTATIONPOLICY.

For learning and competence VET CONTACT SEMINAR February 2005 MACHINERY AND METAL TECHNOLOGY ELECTRICAL ENGINEERING VEHICLES AND TRANSPORTATIONPOLICY.
1 “Need for a Flexible Labor Market in Bulgaria” Annual National Forum of the Bulgarian Association for Management and Development of the Human Resources.

1 “Need for a Flexible Labor Market in Bulgaria” Annual National Forum of the Bulgarian Association for Management and Development of the Human Resources.

Similar presentations

Ads by Google