1. MusalaSoft Quality Process Overview Damyan Kasapov, QA Engineer Tsvetelina Kovacheva, QA Engineer March 15, 2005

2. MusalaSoft Musala Soft is a software engineering services company focused on e-Business solutions, information systems reengineering and integration.

3. Software Development Process MusalaSoft–Software Process Customer Requirements Specification and Change Request Musala Soft input Quality Assurance SolutionSatisfaction QMS Improvement Continual Improvement Resources Management Review Customer Feedback Internal AuditPost-mortem Analysis

4. Quality Process Internal Standards Audits Impact Analysis Risk Management Configuration Management Static and Dynamic Testing Documentation Testing

5. QA Team Separated QA Team at Company Level Assign one or more QAE to each Project Team QM control QA Team and enforce Company Quality Policy QA Team QM QAE … Company Level Project Level Assign QA Engineer Project Team PM QAE Team Members QAE

6. Software Development Process MusalaSoft–Software Process Customer Requirements Specification and Change Request Musala Soft input Quality Assurance SolutionSatisfaction QMS Improvement Continual Improvement Resources Management Review Customer Feedback Internal AuditPost-mortem Analysis

7. Quality Process QA activities are extended through all phases of Software Development Process - Starts from Requirements Analysis - Ends with Customer Satisfaction Covers Static and Dynamic Testing – reviews, audits, analysis, test planning and execution Requires wide knowledge for many technologies

8. Quality Assurance Plan Specify Execute Quality Control Process Reviews Audits Analyse Improve Estimate Improve Report Fix Re-Test Quality Assurance Risk Management Test Estimation

9. QA Activities Test Planning Test Specification Development Test Execution Reporting, Re-Testing Analyse and Check On-going – Reviews and Audits

10. QA Methodology The Testing Scope and Coverage depending on Project size and technologies: - Functional Testing – Component, Integration, System, etc. - Non-Functional Testing - Load, Performance, Security, Recovery, etc. Unit Testing is controlled from QA Engineers, but is performed from Developers QA Team mainly using Black-Box techniques to build test cases and test data

11. Challenges High dynamics between Teams – QA commitment in different Teams and Projects Innovations, unknown technologies and short time for training and knowledge Customer Standards enforcement – conflict with Company Standards

12. Questions Thanks for your attention. Questions?