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www.nvp.ca 1
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Extensive Experience with Quality Assurance and Quality Control Experienced with Retail Systems Experienced with internal systems Experienced with admissions systems www.nvp.ca 2
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Process analysis and improvement for: Municipal Control system Admissions Systems Financial (Insurance) Systems www.nvp.ca 3
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Tested Scheduling Software Tested Financial Software Tested Royalty Management Systems Tested System Control Systems Tested Document Management Software Tested Communications Software www.nvp.ca 4
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Tested Billing software Train on Quality Assurance, Quality Control and Software Testing www.nvp.ca 5
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Financial Systems Sales Systems Control Systems Inventory Systems MIS Systems Online Presence Payroll Human Resources Etc. 6 www.nvp.ca Organisations deal with some or all of the following types of systems:
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These systems can be classified in many ways: Internal or External facing Integrated with outside world versus Standalone Internal Administration Ancillary Services Reporting and governance www.nvp.ca 7
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The IT department can encounter a number of issues that impact their ability to: Support the existing systems Enhance the existing systems Replace the existing systems Integrate new systems www.nvp.ca 8
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Disparate Systems Some of the systems do not talk to one another Data is transferred manually, rekeyed, or via files Systems are not always in synchronisation Reconciliation occurs frequently www.nvp.ca 9
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Home Grown Systems Knowledge of the system has been lost Database may no longer be current Operating system may be unsupported Source code unavailable or in outdated language No proof of what or how it works www.nvp.ca 10
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Purchased Solutions Vendor may no longer be in business Database may no longer be current In depth knowledge of application is non-existent Ability to update and maintain is limited to non- existent www.nvp.ca 11
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Cloud based Security of data needs to be confirmed Data integrity needs to be confirmed Accessibility needs to be confirmed www.nvp.ca 12
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Limited developer numbers Developers become experts on one or two systems Information leaves at 5:00 p.m. Staff departures cause major disruptions www.nvp.ca 13
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Prevention Costs – prevent errors and do the job right the first time Appraisal Costs – QC or Software Testing Failure Costs – costs associated with defective products already delivered www.nvp.ca 14
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PCO or PMO Addresses control of the projects Provides standardised Project Management Introduces and promulgates standards Introduces Software Testing Not experts on QA or QC www.nvp.ca 15
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Developers do QA and QC Uses existing staff Knowledgeable about the product Not independent May miss some items Not experts on QA or QC www.nvp.ca 16
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Contract QA Can scale up and down Should be experts on QA and QC Not necessarily knowledgeable about the product Contract staff turnover www.nvp.ca 17
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Quality Assurance(QA) End-to-end solution Checks all the processes Identifies process issues impeding progress (Roadblocks) Includes Quality Assurance (Software Testing) www.nvp.ca 18
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Quality Assurance(QA) – Do More with Less Efficient use of Personnel Efficient use of Resources Realises synergies between various applications in terms of processes www.nvp.ca 19
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Quality Assurance(QA) – Increased Confidence Processes can be substantiated Applications can be trusted Nothing is left to chance or personal knowledge www.nvp.ca 20
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Quality Assurance(QA) – Proactive Problems are anticipated and prevented Risk (likelihood x impact) is calculated Lessons Learned are utilised www.nvp.ca 21
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Quality Assurance(QA) – Incorporates Quality Control (Testing) QA > QC Proper testing at the correct point Redundancy removed www.nvp.ca 22
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Identify and Eliminate Causes of Problems Early thereby: Reducing Rework Reducing Warranty Costs Reducing Inspections www.nvp.ca 23
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Extensive QA experience in a variety of systems Expert QC resources for all systems Extensive Risk Knowledge and appreciation for the business We can address it all You save time and funds www.nvp.ca 24
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www.nvp.ca 25 416-927-0960 or 800-811-4718 neil@nvp.ca www.nvp.ca
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