1. Birmingham Changing Futures Together- Research and Evaluation Services Talent Match Birmingham & Solihull – Research and Evaluation Services Bidders Presentation, 17 April 2015

2. Presentation Content 1.Overview – Key background information 2.Project overview, with Learning & Evaluation perspective 3.Services required 4.Q&A

3. Key Background Information (1) Emphasis on evaluation - BIG Lottery Fund ‘Strategic Programmes’ incorporate ongoing learning and evaluation that feeds into project development Creating an evidence base – Project delivery gives the evidence base for programme influence – systems change

4. Key Background Information (2) Locally Led – Projects have been developed in local partnerships to address local needs. BVSC acts as the accountable body in the interests of drawing down local benefit for communities. Longer term – A five year and an eight year project. Recording and evaluating change over time.

5. Key Background Information (3) National evaluators – Comprehensive quantitative and qualitative coverage in order to assess ‘what works’, both globally and locally Local evaluators – Very specific, local detail, captures local nuances – ‘what will work for us in Birmingham and Solihull?’

6. Key Background Information (3) The value of this contract will not be given. Sufficient detail should be provided to allow Bidders to assess objectives and scale and give an appropriate response. In addition, clarification questions can be asked once the Request for Quotation is issued via the In-tend tendering portal

7. Birmingham Changing Futures Together - Research and Evaluation Services Bidders Presentation 17 April 2015

8. Project Overview Big Lottery Fund National Programme to tackle HARM o Homelessness o Addiction (Drug and Alcohol) o Re-offending o Mental Health Complex and Multiple needs focus. Entrenched needs In Birmingham, £9.5m over 8 years with 1, 851 people benefit directly and indirectly 12 projects in England - See http://mcnevaluation.co.uk/ http://mcnevaluation.co.uk/

9. Project Overview Asset based approach, tailored to the individual - improved services Aspects of design and delivery are informed by the Experts by Experience Systems change - Service delivery change, Commissioning change

10. Workstreams No Wrong Door Network – agencies working collaboratively to create improved outcomes for service users. Includes: o using a Psychologically Informed Environment approach o iCAT – service user-centred information sharing, “telling story only once” Up to 15 agencies, phased start sign-up beginning in June

11. Workstreams Lead Worker and Peer Mentor – working intensively with individuals Every Step of the Way – Expert by Experience engagement

12. Services Required Bidders can submit quotes for the following pieces of work: 1.Local Evaluation Services 2.Service User Experience – Evaluative Case Studies Each quote should stand alone Contract period 22 May 2015 - 24 June 2016. Option to extend, dependent on project need and resource available.

13. 1. Local Evaluation Services

14. No Wrong Door Network (1) Bidders will: Capture evidence of NWD Network activity Provide a benefit to NWD Members in terms of learning events Inform the process of NWD monitoring and evaluation into the IT system (iCAT) Provide analysis of NWD Network evidence in order to inform future BCFT activity

15. No Wrong Door Network (2) Deliverables: Data and Evaluation Updates Quarterly Learning Events Initial Analysis of Evidence Advice on iCAT implementation

16. Other Local Evaluation work Project Specific Consultancy Advice Learning Opportunity for Experts by Experience Potential work Verification of BVSC evaluation activity Other evaluation e.g. PIE Training

17. 2. Service User Experience: Evaluative Case Studies

18. Service User Experience: Evaluative Case Studies Evaluative case studies to explore the service user journey, asking questions about current experiences of access, navigability and flexibility of services, as well as future needs and aspirations relating to a more fulfilled life. Iterative, building and testing understanding the impact of the different workstreams of Changing Futures

19. Service User Experience: Evaluative Case Studies Highly skilled interviewers required – the service user’s progress must not be hindered by the experience. Case studies will remain anonymous and will not be reported individually, rather reports will draw out themes, issues and solutions

20. Service User Experience: Evaluative Case Studies - Diversity A number of case studies (dependent on the numbers of service users) will explore the link between entrenched multiple and complex needs and any impact created by circumstances e.g. no recourse to public funds, asylum status, occupation. Case studies must be contextualised with a robust understanding of diversity issues. Partnerships to inform and comment on this work are welcomed e.g with academic institutions, think tanks and relevant networks

21. Questions and Answers