1. Randy Diddel A+ Certified Technician Apple Certified Associate-Mac Integration OS X ITIL Foundations v3 Mac Team Technical Support Analyst II UNM IT Workstation Management rdiddel@unm.edu 505.277.8098 Office of Workstation Management

2. Apple and Office of Workstation Management UNM IT now has management and deployment tools on par with the PC environment JAMF/Casper Suite Managed Symantec Endpoint Protection Microsoft OneDrive

3. To install Mavericks, you need one of these Macs: iMac (Mid-2007 or later) MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later) MacBook Pro (13-inch, Mid-2009 or later), MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later) MacBook Air (Late 2008 or later) Mac mini (Early 2009 or later) Mac Pro (Early 2008 or later) Xserve (Early 2009) Your Mac also needs: OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed 2 GB or more of memory 8 GB or more of available space

4. Suite of tools Composer: Custom packages, pre configured and ready to run. Distribution can be delivered through a Self Service tool or during the imaging process. Easy to deploy software like Adobe CS, OS X updates, Microsoft Office Installation packages are able to be deployed as.pkg,.dmg, and.mpkg

5. Casper: Imaging via network or “Target Mode.” “Thin Imaging” creates lightweight images-current UNM Staff base image is under 10GB “Target Mode” is a 1-1 solution via Thunderbolt connection Select additional software and driver packages by selecting it at image time Capability to bind to Microsoft Active Directory during image rollout Allowed WSM to help Classroom Technologies to migrate 100% of all POD Macs to OS X Mavericks

6. Advanced workstation management via the Admin Console Gives us the potential to manage software licensing and hardware inventory through policies Patch management coupled with Apple Software Update Servers The Casper Admin is where a technician can add and manage packages, scripts, printers, and Dock items. Composer Allows you to create configurations (images) using these items and replicate files to distribution points Disk Encryption via File Vault

10. Macintosh Operating System Requirements Mac OS X 10.7, 10.8, 10.9 (Mavericks) Mac OS X Server 10.7, 10.8, 10.9 (Mavericks)

11. http://it.unm.edu/download/index.html

12. Microsoft OneDrive launches June 30th, 2014 1TB storage Coming soon PC client is here already Mac Client coming later this year

14. Thank you!

15. Managing Windows Deployments Hardware OS Deployments Management Tools

16. Hardware Dell LoboMart Configurations Long lifecycle Standard hardware components Easy upgrades Less surprises

18. Windows Images Deployments Standard Windows Campus Base Image Windows 8.1 Update 1 64-bit Windows 7 64-bit Windows 7 32-bit Custom Images Computer Labs Kiosk computers Departmental Requests

19. Campus Base Images Pre-Installed Software: -Adobe AIR -Adobe Reader -Adobe Flash Player -Adobe Shockwave Player -Java -Internet Explorer 10/11 -Microsoft Office 2013 32-bit -Novell Messenger -Silverlight Player -Safe Connect -Symantec Endpoint Protection

20. Campus Base Images Available to any UNM Department. Readily deployable. Access to common UNM Enterprise Applications Consistency for users and IT Administrators.

21. OS Deployments Free Deployment Tools -WAIK – Windows Automated Installation Kit for Windows 7 -ADK – Windows Assessment and Deployment Toolkit for Windows 8/8.1 -WinPE Pre-boot Environment -DISM – Deployment Imaging Servicing and Management -Windows System Image Manager -MDT – Microsoft Deployment Toolkit

22. OS Deployments and Management Paid Deployment and Management Tools Microsoft System Center Configuration Manager (SCCM) Operating System Deployment Application Deployment Software Updates Inventory and Monitoring

23. OS Deployments and Management Operating System Deployment Automated Imaging User-Initiated Imaging USMT

24. OS Deployments and Management Application Deployment

25. OS Deployments and Management Application Deployment

26. Management Tools Active Directory Group Policy Consistent settings across workstations. Easily deploy printers. New Windows 8 and 8.1 Group Policies Around 400 new policies.

27. Management Tools Managed Antivirus Tool Symantec Endpoint Protection Manager Custom packages Custom policies Automated reporting Consistency in client policy

28. Questions?