1. ICP ICT and Company Practise College 1 Dinsdag 3 april 2007 Geleyn Meijer

2. ICP Content Objectives and overview ICT companies - taxonomy Virtual organisations Business case Assignment

3. ICP Objective (1) The ICP course is given in period 5 and addresses the non-technical aspects of ICT and essentially has to develop the students skills: To understand the balance between technical, organisational, legal and commercial aspects of an ICT project To make judgements on priorities, based on a sound analysis of the facts To communicate with stakeholders

4. ICP Objectives (2) The acquisition of knowledge concerning business- oriented ICT issues. Critical evaluation of a non-technical scientific article in the area of ICT. Understanding change related to ICT projects and the impact it has on people Writing a non-technical scientific article in the area of ICT”. In the 2006-2007 academic year, topics were chosen specifically because of their wider impact with the work and responsibilities of system and network administrators.

5. ICP Structure of the course WeekTopic 1 Introduction and ICT governance 2 Sourcing 3Risk management 4ICT management 6No lectures 7Innovation 8Change management 9CMMI and project management 10Legal and Examination

6. ICP Course Staff

7. ICP Schedule

8. ICP Company taxonomy

9. ICP Companies Organigram of a ICT service provider Organigram of retailer Organigram of a telecom provider Organigram of a bank Matrix organisations

10. ICP Company Principles Mission Core business Profit & Loss Staff units Matrix organisations Business units and ICT Stakeholders And what about public sector

11. ICP A business plan

12. ICP

13. Services vs products

14. ICP Services innovation No abstract market view, but interaction with real, named user No large stocks, but scaleable delivery infrastructure service provider needs to be able to adapt rapidly The creativity needed is: –closely linked with client interaction and therefore needs to be embedded in the existing day-to-day relations with the clients –is on-line affair since respons to challenges must be swift since creative results are quickly exposed in the commercial market reality and can have a short life span.

15. ICP virtual organizations

16. ICP The Virtual Organization (VO) Paradigm A virtual organization is a temporary alliance of several organizations that come together to: –share skills, core competencies, and resources –to achieve common goals –their cooperation is supported through the communication network Provide products / services that a single company may not be able to provide alone Distribute the tasks and support common goals Share the resources and the risks … Manufacturing example © H. Afsarmanesh, 2003

17. ICP Emerging Virtual Organization Domains Areas: Engineering, Manufacturing, Sciences, Service Provision Multi-site Manufacturing and Concurrent Engineering Service Provision (Municipality, Tourism) Distributed Control Engineering (Water & Electricity Distribution) Tele-assistance and tele-Supervision (Health care) Collaboration between Scientific Centers and with industry (Bio-Informatics, Medicine, Physics, Chemistry) Software services © H. Afsarmanesh, 2003

18. ICP Virtual Grid Organization Users and providers temporary form one community Users often participate as individual Provider does not know all users in advance: trusted third parties provide identification VO’s will overlap

19. ICP Virtual Organisations Dell Computer General Motors Nike Virtuelle Fabrik e-Diamond

20. ICP Network Coordinated Network Cooperative Network Collaborative Network Coallition’s purpose Integration level Communication Information exchange Complementary goals Joint goals Individual identities Working apart (with some coordination) Joint goals Joint identities Working together (Creating together) ECOLEAD focus “Creating the foundations and mechanisms for establishing an advanced collaborative, network-based industry society” STRATEGIC GOAL fluidity agility reactivity

21. ICP VBE VO Long-term strategy Opportunity driven Preparedness ECOLEAD FOCUS AREAS VT PVC

22. ICP Virtual laboratories – www.VL-e.nl

23. ICP Virtual Laboratory for e-Sciences 40 M€ 2004 - 2008 vrije Universiteit 20 partners Academic - Industrial

24. ICP Impact and challenges Resource sharing Managing hetrogenity Enabling utility computing Security? Useability? Efficiency ?

25. ICP Application Management of comm. & computing Management of comm. & computing Management of comm. & computing Grid Services Harness multi-domain distributed resources Management of comm. & computing VL-e Application Oriented Services Food Informatics Dutch Telescience Medical Diagnosis & Imaging Bio- Informatics Data Intensive Science/ LOFAR Bio- Diversity Knowledge Information Data

26. ICP Experiment Steps & Difficulties designing the experiment performing the experiment analyzing the experiment results Knowledge and Expertise! Experiment Archiving! Information Organization! Logging Information/Data! Approach to Data Analysis and Tools!

27. ICP Topology Editor List of available software modules Information about the selected software module: Required parameters & arguments, environment settings, etc. Modules in this experiment topology Drag & drop to define a data flow: Select the modules that you want to use and connect them to each other Tools menu -> Run command: Submit the topology. Each module is executed on a Grid resource, data flows from one module to another.

28. ICP Application Computational Grid Information Web/Grid Workflow composition Workflow Engine Knowledge Web/Grid Data Grid

29. ICP Network Service (lambda networking) Application Potential Generic service & Virtual Lab. services VL-E Experimental Environment Grid Middleware Surfnet Grid & Network Services Virtual Laboratory VL-E Proof of concept Environment Application specific service Telescience Medical Application Bio ASP Virtual Lab. rapid prototyping (interactive simulation) Additional Grid Services (OGSA services)

30. ICP enables needs Network of Co-workersGrid computing ICT services outlook

31. ICP enables needs Network of co-workersGrid computing Mobile maintenance and support teams ICT services outlook

32. ICP Scenario X Y Z

33. ICP Applying the GRID for tooling Tools Maintenance Teams use facilitate Tools to analyse, to monitor, to communicatie, to consult Hetrogeneous, On-demand Mobile front-ends

34. ICP Status GRID services are usefull for collaboration: –Resource sharing –Manage hetrogenity –Enable on-demand usage Integration requires security, efficiency en useability. This calls for middleware, tuned to application domains: VL-e. Adoption in PoC environment Examples of collaborative user community: –ICT industry (systems maintenance). www.vl-e.nl

35. ICP Assignment Study the article: “IT doesn’t matter” from Harvard Business Review, by Nicholas Carr Form your own opinion and formulate on paper Form pairs and study the debate that followed the publication Formulate recommendations for the ICT strategy of a telecoms service provider