1. History & Summery of Activities - 2013 Local Development Centers (LDC) The Small and Medium Business Agency (SMBA)

2. History The local offices began working at the 90’s Variety of services: consulting, training, projects etc. 25 offices operated by different NGO’s-> Independent organizations Since 2010 the offices have been directed by the SMBA Differences in level of service due to a lack of cooperation Reform is currently taking place- LDC’s will be the executive branch of SMBA

3. SMBA’s Local Development Centers: Budget 3.5 M 8.3 M 2.4 M 1M1M Total: 15.8 Million NIS 8.8 M 40.3 M 48.6 M 40.1 M 2.5 M 13 M 14 M 12 M Total: 64 Million NIS Total: 73.3 Million NIS Total: 62.8 Million NIS BDC’s overheard BDC’s Activities Consulting Program overheard

4. Brief summery of Activities 2013

5. Activities in 2013 7,000 Entrepreneurs & Businesses received consulting Approx. 185,000 consulting hours280 Training Sessions – 4,127 participants436 ‘Initiating a business’ groups - 7,032 participants1,600 ‘business plans’ to receive loans were written46 Conferences were conducted

6. Breakdown of budget execution by Activity

7. 117,872 hours were given to entrepreneurs and business up to 4 employees 68,504 hours were given to business above 4 employees Recipients of consulting services by Number of employees Number of employees Total of 23% of business above 4 employees Total of 77% of entrepreneurs and business up to 4 employees

8. Micro-Enterprise :Consulting Subjects

9. Micro-Enterprise :Recipients of consulting services by subject

10. Businesses above 4 employees : Recipients of consulting services by subject

11. Advisors 845 approved advisors in SMBA’s database 2013: eighteen advisors were recruited in the field of Efficiency energy use and three advisors in the field of industrial design

12. TrainingYear Number of Trainings Number of participants 20123505,200 20132804,127 * Budgeted cost: 2.1 Million NIS

13. Training Subjects 905 participants 359 Participants 136 Participants 47 Participants Number of Training Activities 935 participants 393 participants 277 participants 663 participants412 participants GeneralMarketingFinance Networking ManagingFood Export/ Import Starting a business Internet

14. Conferences 15 on marketing and sales 8 on entrepreneurship 6 on Business Management conferences on food, social networking and Tourism 3 on Women in Business 3 on Assistance Tools 1 on Energy Efficiency Usage 6 on Financing * Budgeted cost: 1 Million NIS

15. Financing channels (‘Afikey Mimun’) Loan20122013 Up to 50,000 NIS Up to 50,000 NIS400343 Up to 150,000 NIS Up to 150,000 NIS779848 Up to 350,000 NIS Up to 350,000 NIS484261 Up to 750,000 NIS Up to 750,000 NIS252153 Total1,9151,605 Number of businesses requesting loans * Budgeted cost: 3.2 Million NIS

16. ‘Initiating a business’ program Year Number of Groups Number of Participants 20125608,900 20134367,032 Goal: encouragement entrepreneurship among unemployed and low income populations Budgeted cost: 12.2 Million NIS 30% of entrepreneurs have opened a business after attending the program

17. Distribution of participants

18. Male/Woman (2013) Similar outcome as in 2012 ‘Financing channels’ Program: Most of the participants are men. 54% of women and 46% men participated in one of SMBA’s programs Male Woman Financing ChannelsConsultingConferencesTraining Initiating a business

19. ‘The road to a business’ This program was initiated by JDC Israel and is targeted towards vulnerable groups (defined together with SMBA) as people from the following communities: Ultra- Orthodox Jews, Israeli Arabs, Disabled and immigrants from Ethiopia. Aim: providing a “box of tools” which will allow participants to evaluate their business idea into becoming a reality - opening a business. At the end of the workshop participants join ‘initiating a business’ program LDC involved: Western Galilee, Raanana, Beer Sheva, North Galilee and Nazareth Participation: 6 groups opened in 2013 83 entrepreneurs finished the first stage. 50 entrepreneurs started the second stage (‘initiating a business’ program) 17 entrepreneurs have opened a business (after the second stage). *Part of the entrepreneurs have not yet finished the second stage.

20. Special Projects Ethiopians- Case managers Two case managers were designated and started to operate in 2013 via LDC in Natanya and Hadera. Budget in 2013: 50,000 NIS Main tasks:  Keeping regular contact with community stakeholders.  Initial consulting to Ethiopians immigrants, New immigrants and entrepreneurs.

21. A Business Center is a place which enables Micro-enterprises to operate and manage their activities receiving training and assistance - all under one roof, while enjoying a subsidized rent. Aim: To improve business performance until business which participate can “stand on their own feet”. Budget (2011-2014): total budget of 6 Million NIS. Currently : 6 BC’s (Shfar'am, Maalot, Yarca, Nazareth, Rosh-Pina and Beer-Sheva) Business Centers (BC) Special Projects

22. ‘Businesses from a far’ program Aim: Increasing business productivity in the periphery by assisting in developing infrastructure and providing marketing tools which will generate increase in sales by marketing from ‘a far'. LDC involved: Western Galilee, Beer-Sheva and Nazareth. Budget: 3.42 Million NIS (Approx. 1.14 for each LCD). Participation: 136 Businesses are participating in the program. Special Projects

23. Efficient energy use: Action: Conducting Energy efficiency surveys to businesses. Purpose: Assistance to implement energy efficiency by performing energy surveys. 31 surveys were conducted in 2013: 5-10 employees: 6 surveys completed 10-50 employees: 6 surveys completed 50-100 employees: 19 surveys completed 18 certified consultants in the database. Special Projects

24. Thank you