1. LEADERSHIP Al Condeluci, PhD. UCP/CLASS of Pittsburgh

2. “Leadership is the ability to step outside the culture that created the leader and start evolutionary change processes that are more adaptive” E. Schein

3. Good Leaders Give Permission Provide Protection Promote a Process

4. “There are two ways of spreading light – to be the candle, or the mirror that reflects it” Edith Wharton

5. Leader Ingredients Vision Passion Integrity Trust Curiosity/Daring

6. “Never confuse movement with action” Ernest Hemmingway

7. Leader Ability To articulate a vision To embrace error To encourage “reflective back talk”

8. Leader Traits Self-knowledge Open to feedback Eager to learn Curious, takes risks Concentrate Learn from error Balance Open style Work systems Model and Mentor

9. Leaders in Organizations Telling Selling Testing Consulting Co-creating

10. Leadership Frameworks Problem Orientation Solution Orientation

11. Problem Orientation Puts spotlight on what is not working – what is wrong Looks for someone to blame Causes defensiveness Causes more problems as attention to the problems that already exist Drains off valuable energy Keeps us stuck in boxes

12. Solution Orientation Puts the spotlight on strengthening what is already working Develops openness and involvement Naturally moves us toward the goal it is focused upon Creates energy and enthusiasm Creates open communications and continuous renewal Develops a creative atmosphere for solution

13. “The uncreative mind can spot the wrong answers, but it takes a creative mind to spot the wrong questions” Anthony Jay

14. Effective Questions Ask What is already working? What makes it work? What is the objective? What are the benefits? How to move it?

15. Effective Questions Gets people to think Empowers people Creative ownership Develops people Builds positive attitudes

16. Effective Questions are: Open ended Focus on the forward side Asks “what” or “how” rather than “why” Helps learning Are “you” focus

17. “Leadership is the capacity to translate vision to reality” Warren Bennis

18. Leadership Variable Ratings Integrity15,000 Communication8,500 People Focused7,000 Visionary6,100 Decision Maker4,500 Dedicated3,500 Model3,200 Motivator3,000

19. Social Capital-relationships in workplace Builds tolerance Enhances problem-solving Promotes honesty Builds loyalty Enhances healthfulness Builds morale Diminishes turnover

20. Social Capital in the Workplace Promote finding employee similarities Provide opportunities for engagement Make sure employees know what is expected (rituals-patterns-jargon) Enlist “gatekeepers” to link new employees

21. Principle-Centered Leaders Continuous Learners Service Oriented Radiate Positive Energy They Believe in Others They Lead Balanced Lives They See Live as an Adventure They are Synergistic They Exercise Self-Renewal

22. “Leadership is communicating to people their worth and potential so clearly that they come to see it in themselves”

23. On Self Knowledge - Gibran And a man said, speak to us of self- knowledge. And he answered saying: “Your hearts know in silence the secrets of the days and the nights. But your ears thirst for the sound of your heart’s knowledge. You would know in words that which you have always known in thought. You would touch with your fingers the naked body of your dreams.

24. And it is well you should. The hidden well- spring of your soul must needs rise and run murmuring to the sea; and the treasure of your infinite depths would be revealed to your eyes. But let there be no scales to weigh your unknown treasure; and seek not the depths of your knowledge with staff or sounding lines. For self is a sea boundless, measureless.

25. Say not, “I have found the truth,” but rather, “I have found a truth.” Say not, “I have found the path of the soul.” Say rather, “I have met the soul walking upon my path.” For the soul walks upon all paths. The soul walks not upon a line, neither does it grow like a reed. The soul unfolds itself, like a lotus of countless petals.

26. Al Condeluci 4638 Centre Ave Pittsburgh, PA 15213 412-683-7100 x 2122 412-683-4160 – fax acondeluci@ucpclass.org www.ucpclass.org