2. THE HR MANAGEMENT HANDBOOK

3. HR management handbook  A summary of policies that govern HR practice in an organization  Provides positional statements of the organization as well as their administrative procedures  Drives compliance with the existing laws  Protection and non exposure

4. Purpose  An enabling professional working environment.  High morale and good working relationships among through uniform policies with due consideration of employee needs.  Fair and equal opportunity for qualified employees to enter and progress at work based upon merit as determined through objective and practical performance management methods.

5. Cont.....  A safe and healthy work environment.  Enhance the attractiveness of a career within an organization and encourage each employee to reach their fullest potential.  Encourage and cultivate a team of employees that is courteous and dependable.  Ensure that all organizational programme activities are conducted in an ethical and legal manner.

6. Contents  General principles (sect 4-6 Emp Act 2007); forced labour, discrimination, sexual harassment  Employment particulars/ contents of a contract of service – JDs; form and duration of contracts; place of work; hours of work; remuneration, scale/rate of the same, method of calculation and other benefits, intervals of remuneration; any other prescribed matter – Sect 10 – Emp Act 2007  Discipline policy sect 12 Emp Act  Basic conditions of employment

7. Sect 26-34 Emp Act 2007  Hours of work  Annual leave  Maternity leave  Sick leave  Housing  Water  Food  Medical attention  Safety and Health

8. HRM Handbook Structure  Introductions; mission vision; etc  Organizational structure  Recruitment, Orientation and Transfers  Compensation, Benefits and Allowances  Career Development  Office Discipline and Decorum  Office Facilities and Services

9. Cont...  General; alcohol/HIV/drugs  Sports and recreation  Housing schemes/car loans  Uniforms  Further education  Distribution and changes

10. Standards e.g. Oticon  Restaurant; bar; games;- pool, football; tennis; rest room; stairs; meeting rooms; courtesy; creativity  Ensure minimal compliance with the law in all the clauses of the handbook  Organizations set standards that support their brand creation, positioning and strategy; hence the differences in policies of different organizations

11. Group work

12. Challenges  Direct value?  Financial challenges; conflict of interests  Dependency; a right or privilege?  Buy in  Interpretation of legal clauses and translation into action; availability of guidelines around some laws e.g. termination  Technological restrictions

13. Measuring benefits  Employee satisfaction index viz bottom line  Customer satisfaction index  Turnaround time  Quality improvements  Innovation  Synergies  General productivity

14. Maintaining the good work-environment during a financial crises  Communication.... Post Denmark  Long term plans  Ensure compliance to law and beyond  Social dialogue  Participation/involvement

15. THANK YOU