1. © Nokia 1255_Service_Software_Instructions Company Confidential 1255 Technical Training Service Software Instructions Presentation

2. © Nokia 1255_Service_Software_Instructions Company Confidential This service software instructions will address service software functions of the RH-79 phone and how to use these features. FCC ID: Nokia project number: RH-79 Commercial sales number: 1255 Relevant documents: 1255 (RH-79) Service Software Instructions Introduction

3. © Nokia 1255_Service_Software_Instructions Company Confidential Support Functions Get phone information Flashing Bundle Flashing User data transfer Load default Service Programming Graphics and tones transfer SID Testing Label Printing

4. © Nokia 1255_Service_Software_Instructions Company Confidential HW and SW Requirement Minimum hardware requirement: Operating System Requirements: Windows 2000, Windows XP

5. © Nokia 1255_Service_Software_Instructions Company Confidential Install Click on “Setup.exe” to start installing. NI-VISA install shield would be invoked – It’s necessary for running RF related testing function. 1255 Service software install shield.

6. © Nokia 1255_Service_Software_Instructions Company Confidential Uninstall Click on “Setup.exe” to start uninstalling. Click “Remove All” to uninstall NI-VISA Select “Remove” to uninstall 1255 service software.

7. © Nokia 1255_Service_Software_Instructions Company Confidential Service software will automatically capture all connections to which 1255 mobile terminal is connected. You can start connecting to a mobile terminal by selecting a COM port identified on the screen. Select one active phone Click on “Connect” icon Initial Session with 1255 Service Software

8. © Nokia 1255_Service_Software_Instructions Company Confidential To start using component, level 1 and level 2 users have to login by entering a pair of user name and password, and level 3 users have to plug-in PK-83 AMS SW Protection Key to PC Login Step 1: Click on “Login” icon For level 1 and level 2 user: Enter “user name” and “password”

9. © Nokia 1255_Service_Software_Instructions Company Confidential Login failed message of level 1 and 2. Login Failed Login failed message of level 3.

10. © Nokia 1255_Service_Software_Instructions Company Confidential SPC verification SPC dialog screen appears right after you login. If you click “Ignore” button, certain functions such as User Data Transfer, Flex Graphics and Tones will not be available.

11. © Nokia 1255_Service_Software_Instructions Company Confidential Phone Information Users can acquire phone information from the selected connections. Step 1: Click on “Phone Info” tab Step 2: Click on “Refresh” button

12. © Nokia 1255_Service_Software_Instructions Company Confidential Flashing Flashing feature is used for software upgrade, Service Software will download the phone image file from PC to phone. Phone images include Boot Code, Application Code, Language Pack and File System. Users can select the images needed to be upgraded and need not to download all images every time.

13. © Nokia 1255_Service_Software_Instructions Company Confidential Flashing Step 1: Click on “Flashing” tab Step 2: Click on “…” button to start file browser Step 3: Check (upgrade) or uncheck (no upgrade) the boxes in front of the image texts. Step 4: Click on “Update” button to start flashing

14. © Nokia 1255_Service_Software_Instructions Company Confidential Bundle Flashing This feature is for easy bundle management of flashing file by selecting only one packed image file. After 1255 Service Software recognizing the images included in the packed file, you can select which part needs to be updated (like flashing does).

15. © Nokia 1255_Service_Software_Instructions Company Confidential Bundle Flashing Step 1: Click on “Bundle Flashing” tab Step 2: Select bundle image file: Click on the first button to browse a folder in your PC. Service software would automatically find the latest version bundle image in this folder. Or you can click the second button to browse a bundle image file in your PC. Note that the users can only flash file system and language pack images which are compatible with the operator setting value of the connected phone, i.e. a Unicom phone can’t flash Vivo’s language or file system images.

16. © Nokia 1255_Service_Software_Instructions Company Confidential User Data Transfer User Data - contact, short message, call register, organizer records, game setting…. Users may want to backup data instead of having them replaced or deleted after flashing. So 1255 Service Software provides user data transfer feature to fulfill requests.

17. © Nokia 1255_Service_Software_Instructions Company Confidential Bundle Flashing Step 1: Click on “Bundle Flashing” tab Step 2: Select bundle image file: Click on the first button to browse a folder in your PC. Service software would automatically find the latest version bundle image in this folder. Or you can click the second button to browse a bundle image file in your PC. Note that the users can only flash file system and language pack images which are compatible with the operator setting value of the connected phone, i.e. a Unicom phone can’t flash Vivo’s language or file system images.

18. © Nokia 1255_Service_Software_Instructions Company Confidential Bundle Flashing Step 3: Decide which images are to be updated Step 4: Activate the Automatic backup/restore user data or phonebook data Step 4: Start to upgrade by clicking “Update”.

19. © Nokia 1255_Service_Software_Instructions Company Confidential Backup/Restore User Data Step 1: Click on “User Data” tab Step 2: Select “…” button to select user data folder Step 3: Select backup or restore user data Final Step: Click “Run” button

20. © Nokia 1255_Service_Software_Instructions Company Confidential Load Default This function is used to reformat the user data. Step1: Click on “Load Default” tab Step2: Click on “Start” button. Mobile terminal will reboot and restore default setting.

21. © Nokia 1255_Service_Software_Instructions Company Confidential Service Programming 1255 Service Software provides this function for users to do service programming. So users can easily reading/writing setting data from mobile terminal or files. There are three tabs – Setting, CDMA1 and CDMA2. Click on “Service Programming” tab Click on buttons in the bottom to do read/write actions.

22. © Nokia 1255_Service_Software_Instructions Company Confidential Service Programming – Setting (1/2) Click on “Setting” tab Product code – Character string, maximum length is 15 ESN – Number string, maximum length is 11 (write-once) HW ID – Number string, maximum length is 6 CPC (Custom Product Code) – Character string, maximum length is 7 Service programming code (SPC) - Number string, maximum length is 6 One time subsidy lock – Number string, maximum length is 6

23. © Nokia 1255_Service_Software_Instructions Company Confidential Service Programming – Setting (2/2) Slot cycle index – value 0 ~ 7 SCM – value 0 ~ 255 (Reboot will reset to default value.) Current NAM – NAM1 or NAM2 RC Pref – RC1 ~ RC5 Auto NAM - Enable/Disable SPC change enabled - Enable/Disable RUIM or None RUIM Setting

24. © Nokia 1255_Service_Software_Instructions Company Confidential Service Programming – CDMA1 (1/2) NAM1 or NAM2 -This item decide which nam number of all CDMA1 setting items need to be read or written Click on “CDMA1” tab NAM name – Character string, maximum length is 15 Dir number – Number string, maximum length is 10 A-key – Number string, maximum length is 20 Access overload class – Number string, maximum length is 2 (Read-only in RUIM mode)

25. © Nokia 1255_Service_Software_Instructions Company Confidential Service Programming – CDMA1 (2/2) Read-only in RUIM mode: Class 1 - Enable/Disable MCC – Number string, maximum length is 3 11_12 – Number string, maximum length is 2 IMSI_S – Number string, maximum length is 10 IMSI – Number string, maximum length is 14 Home SID - Enable/Disable Foreign SID - Enable/Disable Foreign NID - Enable/Disable Primary CDMA channel A and B Secondary CDMA channel A and B EVRC enable - Enable/Disable Home page service option Home origination service option Roam origination service option

26. © Nokia 1255_Service_Software_Instructions Company Confidential Service Programming – CDMA2 (1/2) NAM1 or NAM2 -This item decide which nam number of all CDMA2 setting items need to be read or written Click on “CDMA2” tab Home sid nid - 20 pairs Preferred mode Band preference Roam preference

27. © Nokia 1255_Service_Software_Instructions Company Confidential Service Programming – CDMA2 (2/2) Preferred roaming List - Choose a.prl file by clicking on “…” button to read or write.

28. © Nokia 1255_Service_Software_Instructions Company Confidential Flexible graphics and tones Default graphics and tones files in the mobile terminal could be different in order to satisfy the different settings and requirements. So they need to be designed for easy and dynamic configuration. Click on “Flex Graphics/Tones” tab

29. © Nokia 1255_Service_Software_Instructions Company Confidential Getting Default Data Press and hold the mouse’s left button on either of the directories or files at the right window, e.g. default directory, and move the mouse to either disk or directory at the left window, e.g. D:\. Release mouse’s left button and it will start copying files from the mobile terminal to the PC.

30. © Nokia 1255_Service_Software_Instructions Company Confidential Setting Default Data Press and hold the mouse’s left button on either of the directories or files at the left window, e.g. D:\default\screen directory. And move the mouse to either of the directories at the right window, e.g. default. Release mouse’s left button and it will start copying files from the PC to the mobile terminal.

31. © Nokia 1255_Service_Software_Instructions Company Confidential SID Click on “SID” tab This feature is for user to edit 50 SID lock numbers, value range from 0 to 65535. Users can read and write from mobile terminal or file.

32. © Nokia 1255_Service_Software_Instructions Company Confidential SID Step1: Enable/Disable SID lock Step2: Edit SID lock number Step3: Click on buttons in the bottom to do read/write actions

33. © Nokia 1255_Service_Software_Instructions Company Confidential Testing Click on “Testing” tab This feature is for checking and diagnosing the basic function of mobile terminal. It’s useful to realize which part of mobile terminal working correctly or incorrectly quickly. There are four tabs – Self Tests, Display, Keypad and Stereo Audio/Vibra.

34. © Nokia 1255_Service_Software_Instructions Company Confidential Testing – Self Tests Click on “Self Tests” tab Test items: Detection of RUIM and headset, status of headset switch status and charger Click each “Run” button to test each item. Click “Clear” button to clear all test result. Click “Auto Run” button to run all items.

35. © Nokia 1255_Service_Software_Instructions Company Confidential Testing – Display Click on “Display” tab Test items: LCD screen, Backlight and Brightness Click each “Run” button to test each item. Click “Clear” button to clear all test result.

36. © Nokia 1255_Service_Software_Instructions Company Confidential Testing – Keypad Click on “Keypad” tab Test items: Each key Click each key of the mobile terminal – LSK, RSK, SEND, END, Navigation key and Number key. Click “Clear” button to clear test result.

37. © Nokia 1255_Service_Software_Instructions Company Confidential Testing – Stereo Audio/Vibrator Click on “Stereo Audio/Vibra” tab Test items: Speaker, Receiver, Headset, Vibrator and Microphone. IHF, Mic Bias control, Tx Gain Settings, Rx Gain Settings and frequencies and volume level of buzzer/IHF. Click “Clear” button to clear all test result.

38. © Nokia 1255_Service_Software_Instructions Company Confidential Testing – Path Loss Set COM port and Input the maximum output power of the golden phone in dBm. Then, click “Start” button to run program. After the program is done, the path loss will be shown on the screen and recorded for the RF calibration and Call Test program. Click “Quit” for closing this program.

39. © Nokia 1255_Service_Software_Instructions Company Confidential Testing – RF Calibration Set Loss and COM port and click “Start” button to run program.

40. © Nokia 1255_Service_Software_Instructions Company Confidential Testing – RF Calibration Error Message Table: Error MessageUpper LimitLower LimitDebug FAIL:TESTERCheck your GPIB connection. FAIL:COMPORTCheck your COM connection. FAIL:DVGA30001700Possible reason: Default NV table could be wrong. File system is not exist. Image version inconsistent. FAIL:LNA0150100Check Rx/Tx path components FAIL:LNA1250150Check Rx/Tx path components FAIL:LNA2410300Check Rx/Tx path components FAIL:LNA3560430Check Rx/Tx path components FAIL:LOW_GAIN25 dBm5 dBmSynthesizer unlock FAIL:HIGH_GAIN27 dBm5 dBmSynthesizer unlock FAIL:HDET210120Check Rx/Tx path components

41. © Nokia 1255_Service_Software_Instructions Company Confidential Testing – RF Tool Select your COM port. Before clicking this button, be sure to boot your CDMA phone with “Test Mode” (The battery ID pin is connected to a resistor (< 10k Ohm). The other end of the resistor is connected to the ground. ) and connect the COM cable correctly

42. © Nokia 1255_Service_Software_Instructions Company Confidential Testing – RF Tool Always skip this function, since your CDMA phone’s battery ID pin is connected to a resistor (<10k Ohm). The other end of the resistor is connected to the ground.

43. © Nokia 1255_Service_Software_Instructions Company Confidential Testing – RF Tool 1.Set the RF Band of the CDMA phone 2.Set the Transmitter/Receiver channel. 3.Read the ADC value of the selected channel. 4.Set the waveform generated by transmitter 5.Set the dynamic range of the Power Amplifier. Set “OFF” to have low gain range. Set “ON” to have high gain range. 6.Set “OFF” to turn off the transmitter output power. Set “ON” to turn on the transmitter power. 7.Set the Tx ADC value in the range 0~511. Set 511 makes the transmitter generates the minimum output power. Set 0 makes the transmitter generates the maximum output power. 8.Set “ON” makes the transmitter sweep the output power. 9.Read the HDET value of selected channel. 10.Set the LNA range. 11.Read the DVGA value while LNA Range is 0. 12.Set the DVGA offset with the value derived by “11”. 13.Read the LNA Offset value. 14.Read IM2 value.

44. © Nokia 1255_Service_Software_Instructions Company Confidential Testing – RF Tool The “Set Online” function is no longer needed since the “Test Mode” and “Online mode “is no longer switched manually. The mode is switched by connect the Batter ID pin to resistor of different value. Test Mode : Battery ID Pin  Resistor (4<R<10 K Ohm)  Ground Online Mode: Battery ID Pin  Resistor (10<R<140 K Ohm)  Ground

45. © Nokia 1255_Service_Software_Instructions Company Confidential Testing – Call Test Step 2: Click “Start” to perform the test. Step 1: Connect your PC and Agilent 8960 with GPIB cable. Connect your CDMA phone and the Agilent 8960 with the RF Test Cable (CA-89RS).

46. © Nokia 1255_Service_Software_Instructions Company Confidential Testing – Call Test Error Message Table: Error MessageUpper LimitLower LimitDebug FAIL:MAX POWER2523Make sure the RF cable loss is correct. FAIL:FER CONF0------------------------Configure the count to zero. FAIL:FER0.5-------------------------Channel interference occurred. Shielding box should be used in this test. FAIL:WAVQ RHO0.985-------------------------Check Rx/Tx path components FAIL:WAVQ FREQ150 Hz-150 HzCheck Rx/Tx path components "FAIL:WAVQ TIME1 us-1 usCheck Rx/Tx path components FAIL:ACPR -885-44-------------------------Check Rx/Tx path components FAIL:ACPR +885-44-------------------------Check Rx/Tx path components FAIL:ACPR -1980-56-------------------------Check Rx/Tx path components FAIL:ACPR +1980-56-------------------------Check Rx/Tx path components

47. © Nokia 1255_Service_Software_Instructions Company Confidential Label Printing Select “Label Printing” in “Label” of menu bar This tool provides a preview for label printing. Uses can make sure its label layout, and select printer before printing.

48. © Nokia 1255_Service_Software_Instructions Company Confidential Label Printing Step1: Select label type (country) Step3: Show label layout. Step2: Setting offset for x-axis and y- axis position Step 4: Choose printer port and start to print. Step 5: Click “Print” button to start printing

49. © Nokia 1255_Service_Software_Instructions Company Confidential Questions??? Thank you for your attention!