1. I NTRODUCTION TO e - B USINESS: D EVELOPMENT / B ACKGROUND S AAD H AJ B AKRY, PhD, CEng, FIEE P RESENTATIONS IN N ETWORK S ECURITY

2. D EVELOPMENT S AAD H AJ B AKRY, PhD, CEng, FIEE

3. Saad Haj Bakry I NNOVATION Development O BJECTIVES / M AIN P OINTS C OMMUNICATIONS I NFORMATION A GE C OMPUTER I NFORMATION N ETWORKS A PPLICATIONS e -E XPERIENCE

4. “ Everything that can be invented has been invented ” The Commissioner of the US Office of Patents Recommending that the Office be Abolished in 1899. “ Everything that can be invented has been invented ” The Commissioner of the US Office of Patents Recommending that the Office be Abolished in 1899. The Economist, September 23rd, 2000 I NNOVATION: 1899 Saad Haj Bakry Development

5. The Economist, September 23rd, 2000 PRO I NTERNET “ Internet is the greatest invention since the wheel... New economic order is emerging ” PRO I NTERNET “ Internet is the greatest invention since the wheel... New economic order is emerging ” IT: “ I NFORMATION T ECHNOLOGY ”, OR “ I NSIGNIFICANT T OYS ” Saad Haj Bakry I NNOVATION: IT / THE I NTERNET Development

6. T HE I NFORMATION A GE Saad Haj Bakry Agriculture Age Land: Hand Tools Conventional Machines 1800 Industrial 1950 Information Information Technology Farmers Factory Workers Knowledge Workers communications computers Ohm ’ s Law Development

7. C OMMUNICATIONS Saad Haj Bakry Telegrap h Telegraph Networks 1850190019501980 Telephone Radio Satellite Optical Fiber Telephone Networks Broadcast Stations Space High Speed 1960 Television LANs “ Analog ” “ Digital ” / Integration Mobile Personal Data Voic e Video Multimedia Development

8. C OMPUTERS Saad Haj Bakry 1st Gen. Vacuum Tube 1955196519751980 2nd Gen. 3rd Gen. 4th Gen. Net(s) Transistor SSI / MSI LSI VLSI / PCs Development of Hardware “ Capabilities ” Promoted Software “ Intelligence ” Development

9. I NFORMATION N ETWORKS Saad Haj Bakry Academic Networks Private Networks Internet World Wide Web E-Business M-Business 1980197019902000 LANs PC s Development

10. A PPLICATIONS Saad Haj Bakry Fixed Internet Multimedia: Data / Voice / Video Mobile Internet e-Mail / Webs Business Solutions Business Models / Work Flow Applications 1990 2000 Development

11. e -E XPERIENCE Saad Haj Bakry Web Publishing Awareness : Use of Internet e- Business 2nd Generation Presence: Website Pilot: Access Core Systems (R.Only) Adoption: Allow Transactions on Core Process: Improve Core Processes Change: Redefine Core Processes Value: Integrate Partners & Customers 1 1 2 2 3 3 4 4 5 5 6 6 7 7 NcKenna Group Interviews & Analysis, ibm.com Development

12. B ACKGROUND S AAD H AJ B AKRY, PhD, CEng, FIEE

13. Saad Haj Bakry “e”“e” “e”“e” Background O BJECTIVES / M AIN P OINTS D EVELOPMENT I NFO- S TRUCTURE N EW E NVIRONMENT

14. e -F UNCTION: e-Government e-Commerce e-Bargain e-Auction e-Advertisement e-Outsourcing e-Procurement e-Learning e-Care.... m-F UNCTION: m : mobile N EW N AMES: “ Dynamic Trade ” “ Para Enterprise ” N EW N AMES: “ Dynamic Trade ” “ Para Enterprise ” U NDERSTANDING “ e ” Saad Haj Bakry Background Electronic: Enabling Technology Ecosystem: Culture / Environment

15. “ e ” A RCHITECTURE Saad Haj Bakry I NFO- C ULTURE I NFO- H UMAN- R ESOURCES I NFO- P RODUCTION I NFO- U TILIZATION “ e -Life Style ” I NFO- O RGANIZATION I NFO- S TRUCTURE I N N O V A TI O N E NVIRONMENT Background

16. I NFO- S TRUCTURE: IT Saad Haj Bakry Communications: Switching; T/R; Links Hardware (HW): Client / Server / Support Packaged / Internet SW: Systems / Applications SW Services / Internet: Professional Support Embedded Software (SW): Intelligence in Electronic Products: e.g. Mobile Systems Information Systems for Various Fields Background

17. P ROCESSING S TORAGE T RANSFER Intelligence Networking Information Sharing Saad Haj Bakry Background I NFO- S TRUCTURE: B ASIC F UNCTIONS

18. C OMMUNICATIONS L AYER : T ELEPHONE, D ATA, H IGH S PEED, & W IRELESS M OBILE N ETWORKS / S ATELLITE & OTHER L INKS A CCESS L AYER: U SER(S) C ONNECTIVITY / S ECURITY: I NTERNET / E XTRANET / I NTRANET U SERS / O RGANIZATIONS: T RAINING / C ONSULTING / R EEGINEERING / TQM E-B IZ D EVELOPMENT: D ESIGN / I MPLEMENTATION / M ANAGEMENT I NFORMATION & E-B IZ S ERVICES L AYER: D IFFERENT F IELDS / L ANGUAGES / W EB H OSTING / M ANAGEMENT Saad Haj Bakry I NFO- S TRUCTURE: e -L AYERS Background

19. Saad Haj Bakry G ENERATING, S TORING & P ROVIDING I NFORMATION P ROCESSING T RANSACTIONS OR C HAINS OF T HEM L OCAL / N ATIONAL / I NTERNATIONAL L EVELS P UBLICLY / P RIVATELY I NFO- S TRUCTURE: e -F UNCTIONS Background

20. P UBLIC / G LOBAL T RANSACTIONS INTERNET P UBLIC / G LOBAL T RANSACTIONS INTERNET I NTER- O RGANIZATION T RANSACTIONS: Partners, Suppliers, Customers EXTRANET I NTER- O RGANIZATION T RANSACTIONS: Partners, Suppliers, Customers EXTRANET I NTRA- O RGANIZATION T RANSACTIONS: INTRANET I NTRA- O RGANIZATION T RANSACTIONS: INTRANET securit y INTERNAL USERS EXTERNAL USERS security Saad Haj Bakry I NFO- S TRUCTURE: e -O PERATIONS Background

21. Saad Haj Bakry Q UALITY: Consistency / Precision / Reliability / Work Integration E FFICIENCY: Saving Time / Movement / Paper / Space O PPORTUNITY / W ORLD I NTEGRATION: Widens Information Availability / Decision Making / New Business Opportunities / New Forms of Business in All Fields / “ Wealth Creation ” / “ Job Creation ” Background E NVIRONMENT: C OMPETITIVENESS

22. ibm.com, October 3rd, 2000 Reduces Transaction Costs: by as much as 80 % Reduces Transaction Costs: by as much as 80 % Reduces Business Cycle Time: supports collaboration Reduces Business Cycle Time: supports collaboration Increases Exposure: 24 (h) a day, 7 (d) a week Increases Exposure: 24 (h) a day, 7 (d) a week More Opportunity for Smaller Companies: info. / cost / no EDI Market Transparency: free-flowing market (smooth demands and supply) Saad Haj Bakry Background E NVIRONMENT: P ERFORMANCE

23. Higher Productivity Smaller Office Space Efficient Information Sharing Closer to Employees Wide / Remote Access: Internet Wide / Remote Access: Internet Lower Cost of Sales: Web Servers Lower Cost of Sales: Web Servers Lower Travel Cost Lucent Technical Seminar, Riyadh, September 26, 2000 Saad Haj Bakry Background E NVIRONMENT: C OST R EDUCTION

24. Higher Productivity Efficient Information Sharing Closer to Customers Better Customer Support Global Product Offering: World Wide Web Global Product Offering: World Wide Web Faster Decision Making Lucent Technical Seminar, Riyadh, September 26, 2000 Closer to Employees Saad Haj Bakry Background E NVIRONMENT: E FFECIENCY

25. US Department of Labour / Globe and Mail, Augest 9 Saad Haj Bakry E NVIRONMENT: P RODUCTIVITY Background

26. US Labor Dept., Business Week, Aug 21,2000 Saad Haj Bakry Background E NVIRONMENT: W ORK S TYLE

27. IT P RODUCTION / D ISTRIBUTION IT I NTEGRATION / U TILIZATION IT M ANAGEMENT / C OOPERATION Indirect E NVIRONMENT: P RODUCTION / U SE Saad Haj Bakry B ENEFITS IT R&D and E&T e-Life-Style e-Business Background

28. Saad Haj Bakry J OB C REATION Old Jobs New Jobs C ONTRIBUTIONS TO GDP W EALTH C REATION Direct IT Production Indirect IT Utilization: e-Business Background E NVIRONMENT: W EALTH / J OBS

29. Although IT saves “ time ” (man-hours) in different fields, it doesn ’ t reduce the need for HR, it rather “ generates new job opportunities ” Knowledge Workers in the US: 50 % of the Total Manpower Knowledge Workers in the US: 50 % of the Total Manpower Saad Haj Bakry Background E NVIRONMENT: J OBS

30. Total Jobs Added (US: 1998-2008): 20.3 million US Labor Dept., Business Week, Aug 21,2000 Total Jobs: 1.425 m Total Jobs: 2.163 m 493 k 556 k 551 k 563 k 323 k 439 k 577 k 67 k 19 k 20.3 M Saad Haj Bakry Background E NVIRONMENT: J OBS C REATION

31. Beck for Canada Saad Haj Bakry Background E NVIRONMENT: J OBS Q UALITY

32. IT I NFO- S TRUCTURE IT P RODUCTION IT U TILIZATION IT B ENEFITS IT S PENDING D EVELOPMENT: C YCLE Saad Haj Bakry e -Business Background

33. Saad Haj Bakry H ORIZONTAL E XPANSION: To All Fields V ERTICAL U PGRADING: Trends: New Capabilities W ORLD I NTEGRATION: Globalization E XTENSION OF H UMAN I NTELLIGENCE: Quality / Productivity Competitiveness... D EVELOPMENT: S TRENGTH Background

34. S MALLER / F ASTER / C HEAPER E LECTRONICS D IGITAL I NTEGRATION OF I NFORMATION & N ETWORKS F AST O PTICAL L INKS N EW G ENERATION OF S ATELLITES: LEO M ORE I NTELLIGENT S OFTWARE Saad Haj Bakry D EVELOPMENT: T ECHNOLOGY Background

35. D EVELOPMENT: M OORE ’ S L AW Saad Haj Bakry “ The processing power of a silicon chip will double every 18 months ” The Economist, September 23rd, 2000 Gordon Moore in 1965. He is the co-founder of Intel. He was proved right. His forecast is expected to continue until 2010. Background

36. D EVELOPMENT: I NTEL P ROCESSOR Saad Haj Bakry The Bank Credit Analyst, Federal Reserve Bank of Dallas, The Economist, September 23rd, 2000 Background

37. D EVELOPMENT: IT P ARK Saad Haj Bakry B UILDING IT I NDUSTRIES S UPPORTING IT U TILIZATION IT P ARK Information Hardware Software Awareness Education Training Planning H UMAN L ANGUAGE I SSUES IN IT I NDUSTRIES & U TILIZATION Cooperation Management Consulting Background

38. Early Adopters Fast Growth Late Adopters Growth Threshold Diffusion of Innovation “ S ” Curve D EVELOPMENT: “ S ” C URVE Saad Haj Bakry Background

39. Early Adopters Fast Growth Late Adopters The Internet Diffusion of Innovation “ S ” Curve Computers The Economist, September 23rd, 2000 Saad Haj Bakry D EVELOPMENT: “ S ” C URVE Background