1. Jordan’s ICT Industry ICT Association of Jordan – int@j October 2011

2. int@j Background  Driven by His Majesty’s vision for a strong private ICT Sector  Established in 2000 as the ICT industry-support association under the REACH Initiative  Lead the implementation of the REACH Initiative (2000-2006) and the National ICT Strategy (2007-2011) in partnership with MoICT Includes 200 companies in IT, Telecom, Outsourcing, Internet and Mobile businesses, membership is open for all ICT companies int@j focuses on advocacy, promotion and marketing, capacity building, research and publications.

3. Sector Vision Jordan to become a major regional ICT leader and an internationally recognized exporter of ICT products & services, capitalizing on its core human capital advantage

4. Jordan’s ICT Sector  Started back in 1999 (REACH Initiative) and followed with the National ICT Strategy for a strong industry (2007-2011) Fastest growing sector in Jordan's economy (Avg. 25% growth) More than 84,000 jobs in total (direct/indirect/induced) Contribution of 14% to GDP (10% direct, 4% indirect) On the ground international companies (Cisco, Microsoft, Oracle, HP, Yahoo, Intel, Motorola, Ericsson)

5. Source: -Telecom: Arab Advisors Group -IT: int@j Industry Classification and Statistics 2009 ICT Sector Landscape With more than 400 companies in Telecom, IT, Online and Mobile Content, Outsourcing, and Games Development

6. Contribution to Jordanian Economy Source: -Manufacturing, Construction, and Agriculture GDP and Employment: Department of Statistics -ICT: int@j Industry Classification and Statistics 2009 -Tourism: Ministry of Tourism

7. Exporting to more than 45 countries Major Export Markets – Saudi Arabia $70m (34%) – Iraq $28m (13%) – UAE $27m (13%) – USA $13m (7%) – Oman $10m (5%)  Regional Opportunities – Saudi Arabia (Annual $4b total IT spending) 50% of GCC Spending – UAE (Over $1b IT spending Annually) – Kuwait (Over $700mn IT spending Annually) – Qatar (Over $400mn IT spending Annually) ICT Sector Exports

8. ICT Impact on Jordan Overall Economy ICT Impact on Employment is 84,000 Jobs ICT Impact on GDP is 14.1% Source: 2009/2010 ICT Economic Impact Assessment - MoICT GDP Contribution from ICT in other sectors: 4.6%

9. Segments and Sample Companies

10. Sector Segments Operators ISPs/ASPs Telecom Hardware Networking IT Infrastructure Enterprise Solutions Emerging Applications IT – Software Content Applications Online and Mobile IT Outsourcing Business Process Outsourcing Knowledge Process Outsourcing Outsourcing Online and Mobile Console Games

11. Sample Companies  Banking: CCS, Progress Soft, ManafSoft, EastNets, Focus Solutions  Payment: STS, Gate2Play, Jabbar, Access2Arabia  Insurance: Eskadenia, TechnoSys, KeySoft, NatHealth  Telecom: Globitel, Eskadenia  Gov: Estarta, Savvytek, Optimiza, SSS Process  HR: MenaITech, ISS, Glotech  ERP: Sermon, Savvytek, Intracom  CRM: UBA, Eskadenia  Mobile: Info2Cell, MIT, BeeCell, Access2Arabia, PACT, Spring Field  Web:Dot.Jo, Primus, ITP, Imagine  Online: D1G, Jeeran, Maktoob, Akhtaboot, Souq  Games: Quirkat, Maysalward, Wizards, Taktek, Aranim  Animation: Rubicon, Kharabeesh  Outsourcing:Aspire, Extensya, CrysTelCall, Primus, KeySoft, 4 th Dimension

12. Opportunities

13. E-Learning:  Jordan Education Initiative  ICT as a tool in education reform  Local firms delivering world-class products – ITG - EduWave Platform, World Summit Award Winner – Rubicon, Math Curricula with Cisco – And other companies  Model to be replicated

14. Opportunities E-Health:  Electronic Health Solutions Royal Initiative  Based on VistA with pilot in 3 Public Hospitals  Model to build on and replicate in other countries  Opportunity to build health applications (Cloud, Mobile, Infrastructure)

15. Opportunities Telecommunications:  Liberalized Telecom Sector – Liberalized mobile telephone subsector – Liberalized fixed line subsector  Independent regulator – TRC  Licensed WiMAX & 3G Infrastructure  More than 6 million mobile phone subscribers

16. Opportunities Business Process Outsourcing:  9 th globally in AT. Kearny Global Services Location Index (2009)  Availability of necessary ingredients – Manpower and human talent – The “right” Arabic and English dialect – An alternative destination – The right telecom infrastructure – The investment climate – The political and economic stability

17. Online/Mobile Content and Gaming  1% Arabic content in the world – Jordan is the largest contributor  Neutral Arabic speaking community  Mobile: – Applications, Games, and Content Multiplatform applications, content, and games (including iPhone and Blackberry)  Online – Applications and Gaming Solutions (example online payment) – Communities (example web forums, football sites) – Media and Content (example Online Newspapers, social media, and directories)

18. Thank You