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B USINESS M ODEL AND P LAN 1 In your books, write down what you think they want to achieve? A premier league football club A contestant on “The Weakest Link” A NHS hospital The RSPCA A mother elephant in Africa An amateur theatrical society A window cleaner Confused.com Subway Do they have just one objective or many?
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B USINESS MODEL - OBJECTIVES In this topic you will learn about: Business models Setting business aims Setting business objectives Business stakeholders 2
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B USINESS M ODEL A business model shows how a business aims to generate and make a profit from operations The model includes the components and functions of the business The model shows the revenues the business will generate and the expenses it incurs The model states the business’ aims and objectives 3
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B USINESS AIMS 4 Business aims are the long-term vision or goals.
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B USINESS OBJECTIVES Business objectives are measurable targets to help achieve the overall aims of a business Objectives should be ‘SMART’ S _ _ _ _ _ _ _ M _ _ _ _ _ _ _ _ _ A _ _ _ _ _ _ _ _ _ R _ _ _ _ _ _ _ _ T _ _ _ _ Your objective is to work out what SMART stands for without being hung!
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SMART OBJECTIVES The best types of objective are SMART. Smart stands for: Specific: clearly state what is to be achieved, e.g. increased profits. Measurable: the desired outcome is a number value that can be measured, e.g. increase profits by 10%. Agreed: all staff are involved in discussing and agreeing an aim. Realistic: the target is possible given the market conditions and the staff and financial resources available. Timed: the target will be met within a given period of time, e.g. 12 months. An example of a SMART objective is 'to increase profits by 10% within the next 12 months'. SMART objectives allow the performance of a business to be assessed. E NTERPRISE IN THE B USINESS W ORLD 6
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S AY WHAT YOU SEE 1.2 SETTING BUSINESS OBJECTIVES
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I NFLUENCE OF THE S TAKEHOLDER ON B USINESS OBJECTIVES StakeholderStaffOwnerCompetitorsSuppliers Bank Manager Customers Local Community A stakeholder is anyone that has an interest in a business What do you think the objective of each stakeholder is?
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I NFLUENCE OF THE S TAKEHOLDER ON B USINESS OBJECTIVES 1.2 SETTING BUSINESS OBJECTIVES How do stakeholders influence a business? Bank managers provide finance in the form of bank loans Employees provide their services in return for income and job satisfaction Communities expect a firm to create jobs and to behave responsibly Suppliers provide goods and services in return for payment Customers spend money in return for an appropriate quality of product Each stakeholder will clearly have an influence on the firm – whether it be providing finance, services or custom
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T ASK P5, P6, M5 + D3 Open the template “P5 + P6 Business Model” on the Shared area. Complete each section in as much detail as you can about the business you wish to start up. Write a Word document that explains how the format you have chosen for your business and your completed business plan will make sure your business is a success. Please compare it to local businesses to prove your points. Present your initial PowerPoint and your Word document to an audience. 10 Progress Board
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