1. Library Automation Marketplace
Competitive landscape
Marshall Breeding
Independent Consultant, Author,
Founder and Publisher, Library Technology Guides
twitter.com/mbreeding
Innovative Interfaces Internal Meeting
February 3, 2015

2. Agenda Summary of Competitive Landscape
Specific comparisons of III with key competitors

3. Sources Library Journal Automation Marketplace Feature
2014 edition now under development
Perceptions Surveys
2014 edition to be published soon
Turnover Reports:
turnover.pl?Year=2014
reverse.pl?Year=2014

4. Library Technology Guides
librarytechnology.org

5. General Industry Trends

6. Current environment Smaller number of products in each sector
Competition among large international organizations
Different dynamics in each sector
Academic: global discovery and electronic resource management, enterprise integration
Public: Patron engagement and e-book lending
School: district-oriented services: library, textbook, student

7. Development Resources
Company
Dev
Sup
Sales
Admin
Other
Total
Ex Libris
170
231 54 44 13
512
Follett Software Company 87
143 86 49
365
Innovative Interfaces 83
158 43 24 3
311
SirsiDynix 84
166 51 23 56
380
ProQuest 80 50 46 4 57
237
Axiell 66 34 35
226
The Library Corporation 39 91 28
199
Koha
ByWater Solutions 12 1
Catalyst IT
BibLibre
Koha Total (estimated) 15
PTFS 5 16 8
155
Evergreen
Equinox Software 6 2 21

8. Recent Product Contracts
Company
Product
2009
2010
2011
2012
2013
2014
OCLC
WorldShare
184 87 92
Innovative Interfaces
Sierra
206
117
113
123
Ex Libris
Alma 8 24 17 31 43
SirsiDynix
Symphony  -
126
122
104
128
Millennium 45 39 32 30 1
Library Corporation
Library.Solution 48 13
Aleph 47 25 26
VTLS
Virtua 18 22 14 7 5
Polaris
Polaris ILS 33 23 53 15
Biblionix
Apollo 55 79 80 49
ByWater Solutions
Koha 44 54 34 68
Equinox Software
Evergreen 21 37 12

9. Personnel Resources OCLC 1250 Ex Libris 189 222 53 46 12 522
Company
Dev
Sup
Sales
Admin
Other
Total
OCLC
1250
Ex Libris
189
222 53 46 12
522
SirsiDynix 86
168 52 22 41
369
Follett Software Company 78
151 81 31
341
Innovative Interfaces, Inc. 89
161 7
Serials Solutions
131 51 3 20
256
The Library Corporation 39 91 28 13
199
Polaris Library Systems 27 18 2 93
VTLS Inc. 29 37 9 4
Book Systems, Inc. 15 16 59
EOS International 17 50
Auto-Graphics, Inc. 11 6 35

10. Personnel Growth / Loss

11. Integrated Library System Trends

12. Resource Management Systems
Integrated Library Systems
Electronic Resource Management Systems
Library Services Platforms
Digital Asset Management Systems
Archival Management Systems

13. Resource Management Systems
Category
Integrated Library System
Progressive integrated library System
Library Services Platform
Resources managed
Physical
Print, electronic
Electronic, Physical
Technology platform
Server-based
Multi-tenant SaaS
Knowledgebases
None
e-holdings, bibliographic
Patron interfaces
Browser-based
Staff interfaces
Graphical Desktop (Java Swing, Windows, Mac OS)
Procurement models
Purchase
Purchase, license
license
Hosting option
Local install, ASP
SaaS Only
Interoperability
Batch transfer, proprietary API
Batch transfer, RESTful APIs,
APIs (mostly RESTful)
Products
SirsiDynix Symphony, Millennium, Polaris
Sierra, SirsiDynix Symphony/BLUEcloud, Polaris, Apollo
WorldShare Management Services, Alma, ProQuest Intota, Sierra, Kuali OLE
Development strategy
Brownfield
Greenfield (mixed)

14. Comprehensive Resource Management
Inefficient to rely on different software platforms for managing each type of library materials
ILS + ERM + OpenURL Resolver + Digital Asset management, etc. cumbersome model
Flexible platform capable of managing multiple type of library materials, multiple metadata formats, with appropriate workflows
Support for management of metadata in bulk
Continuous lifecycle chain initiated before publication

15. Library Services Platforms

16. Library Services Platform
Library-specific software. Designed to help libraries automate their internal operations, manage collections, fulfillment requests, and deliver services
Services
Service oriented architecture
Exposes Web services and other API’s
Facilitates the services libraries offer to their users
Platform
General infrastructure for library automation
Consistent with the concept of Platform as a Service
Library programmers address the APIs of the platform to extend functionality, create connections with other systems, dynamically interact with data

17. Library Services Platforms – Functional
Manages electronic and print formats of materials
Replaces multiple incumbent products
Extensive Metadata Management
MARC, Dublin Core, BIBFRAME, etc
Multiple procurement workflows
Purchase, License, DDA
Knowledgebases
Built-in collection analytics

18. Library Services Platforms – Technical
Beyond Client/Server Computing
Multi-tenant platforms
Web-based interfaces
Services-oriented architecture
Exposes APIs for extensibility and interoperability
Interoperable

19. Development Timeline

20. Development Schedule WorldShare Management Services Alma Intota
Sierra Services Platform
Kuali OLE
General Release in July 2011
~200 now in production
First ARL member in production in June 2014
329 libraries have signed for Alma. Over 200 in production
Libraries in production by 2015
495 contracts completed, most in production
Version 1.0 released Dec 2013
Version 2.0 underway
Summer 2014 implementations at
University of Chicago and Lehigh University

21. Library Services Platforms
Category
WorldShare Management Services
Alma
Intota
Sierra Services Platform
Kuali OLE
Responsible Organization
OCLC.
Ex Libris
ProQuest
Innovative Interfaces
Kuali Foundation
Key precepts
Global network-level approach to management and discovery.
Consolidate workflows, unified management: print, electronic, digital; Hybrid data model
Knowledgebase driven. Pure multi-tenant SaaS
Service-oriented architecture
Technology uplift for Millennium ILS. More open source components, consolidated modules and workflows
Manage library resources in a format agnostic approach. Integration into the broader academic enterprise infrastructure
Software model
Proprietary
Open Source

22. Library Service Platform Installations
Production installations as of December 2014
Product
Installations
Sales
Alma
150
370
WorldShare Management Services
270
340
Kuali OLE 2 10
Intota 21
Sierra
495
560
Total
917
1316

23. Development / Deployment perspective
Beginning of a new cycle of transition
Over the course of the next decade, academic libraries will replace their current legacy products with new platforms
Not just a change of technology but a substantial change in the ways that libraries manage their resources and deliver their services

24. New Library Management Model
Consolidated index
Unified Presentation Layer
Search:
Digital Coll
ProQuest
EBSCO …
JSTOR
Other Resources
Self-Check / Automated Return `
API Layer
Library Services Platform
Discovery Service
Stock Management
Enterprise Resource Planning
Smart Cad / Payment systems
Learning Management
Authentication Service

25. Discovery Product Trends

26. Discovery Service Installations
Product
2007
2008
2009
2010
2011
2012
Installed
EBSCO EDS
5,000
Primo 12 37 53
506
111
101
1900
AquaBrowser 55
339 64 69 74 58
750
Encore 72
109 56
365
LS2 PAC 46 77 88 73
305
Summon 50
164
214
158
704
Enterprise 16 75
100
102
328
Axiell Arena 61 57 33 76

27. Web-scale Index-based Discovery
ILS Data
Web-scale Index-based Discovery
(2009- present)
Digital Collections
Search:
Web Site Content
Institutional Repositories
Aggregated Content packages
Search Results
Consolidated Index
Open Access …
E-Journals
Usage-generated Data
Customer Profile
Reference Sources
Pre-built harvesting and indexing

28. Bento Box Discovery Model
Aggregated Content packages
Search:
Open Access
ILS Data
VuFind / Blacklight
E-Journals
Consolidated Index
Search Results
Web Site Content
Digital Collections
Institutional Repositories
Pre-built harvesting and indexing

29. Pairing Management and Discovery
Discovery and Management solutions will increasingly be implemented as matched sets
Ex Libris: Primo / Alma
ProQuest: Summon / Intota
OCLC: WorldCat Discovery/ WorldShare Platform
Except: Kuali OLE: No discovery component
EBSCO Discovery Service: integrates with any ILS
Ecosystem of interrelated knowledge bases
API’s enable mix and match, but may impact efficiencies and synergies

30. Why integrate resource management and discovery?
Obviates the need to constantly synchronize local inventory metadata representations into derivative discovery environment
Transactional efficiency for real-time status and user- initiated requests and services
Strategic Knowledge base: resource management, linking, scoping of discovery
Conceptual and technical cohesion
Possible cost savings relative to purchasing separately
Simplified support and business relationships

31. Company and Product Perspectives

32. Innovative Interfaces, Inc.

33. Innovative Interfaces
Continuity of history and product development
Sierra: New Library Services Platform + mature functionality
Polaris: Public Library ILS
Virtua: Broad international presence
Encore: Discovery interface
Encore Duet: EDS Integration for index-based discovery
Many other products and services

34. Sierra Libraries Worldwide

35. Sierra implementations by Type

36. Millennium implementations by Type

37. Sierra implementations by Size

38. Sierra selections by Year

39. Sierra migration Patterns

40. Polaris ILS Acquired by Innovative in 2014
Major competitor for public libraries
Focus:
Market: US Public Libraries
Technology: MS Windows platform
Strong customer service performance

41. Virtua ILS Complex and scalable ILS
2 major municipal libraries: Hong Kong, Queens Borough

42. SirsiDynix

43. SirsiDynix Growing in some markets, declining in others
Two legacy ILS products: Horizon and Symphony
Both loosing customers
Symphony winning new sites, mostly outside the US

44. SirsiDynix Ownership Owned by Vista Equity Partners 2007-2015
Acquired by ICV Equity Partners in Jan 2015
Growing in some markets, declining in others
Two legacy ILS products: Horizon and Symphony
Both loosing customers
Symphony winning new sites, mostly outside the US

45. SirsiDynix Product Strategy
Layer new technologies on mature ILS products
Web Services layer for Horizon and Symphony
BLUEcloud Suite
Multi-tenant services layer
Interface components
eResource Central for e-book management and Access
Portfolio
Web-based staff modules

46. SirsiDynix BLUEcloud Suite
Evolutionary development toward the creation of a Library Services Platform
New BLUEcloud modules consistent with Library Services Platform
Symphony and Horizon belong to the ILS category
Overall deployment = Interim Hybrid model
BLUEcloud components expand
Dependence on ILS component shrinks

47. LSP / ILS Hybrid Model Library Services Platform
Integrated Library System(s)

48. SirsiDynix Implementations by Type

49. Ex Libris

50. Ex Libris Positioned to be the largest company in the industry
Formidable competition for Academic Libraries
Global marketing strength
Europe, Asia, North America
Latin American distributor
Longstanding business strategy based on research and development
170 personnel in development out of 512

51. Ex Libris Product Strategy
Legacy ILS remain viable and profitable
Aleph – Many national and large research library installations
Voyager – Many national and academic research
Customer base seeing some erosion to competing systems
Alma developed as replacement for Aleph, Voyager and to attract new academic clients
Academic libraries running non-specialized ILS targets for Alma

52. Primo / Primo Central
Very specialized discovery tool for academic libraries
Local installation or hosted
Libraries load and index local content through customizable pipes
Customized display and indexing policies

53. Primo Central Index Hosted index of library content resources
Articles, book chapters, e-book collections, specialized research products
SOLR-based discovery index of ~1 billion content items
Ex Libris established strong publisher relations going back to OpenURL

54. Community Catalog / knowledgebases
Ex Libris has invested in the content resources needed to drive technology products
Global Knowledgebase: Developed and maintained by Ex Libris
See: Knowledge Base and Link Resolver Study
dy.pdf
A core component of Alma
Bibliographic database component: MARC records available from LC, Harvard, national libraries, Alma implementers.

55. Alma Developed specifically for Academic Libraries
Replaces all other strategic infrastructure systems
ILS + Link Resolver + Digital Asset Management + ERM
Paired with Primo and Primo Central

56. Alma Development Chronology
Jan 9, 2015
37 members of the Orbis Cascade Alliance complete implementation of Ex Libris Alma and Primo.
Dec 19, 2014
Ex Libris reports 370 total institutions with signed contracts for Alma and 150 libraries in production.
Dec 18, 2014
Welsh Consortium chooses Ex Libris Alma and Primo for shared resource management environment.
Aug 3, 2014
LIBISnet Library Network in Belgium places Alma into production.
Apr 29, 2014
Ex Libris launches the Ex Libris Developer Network.
Jan 27, 2014
University of Minnesota places Ex Libris Alma into production.
Dec 31, 2013
Ex Libris reports 329 total contracts for Alma for Library Systems Report.
Dec 4, 2013
BIBSYS Consortium in Norway selects Ex Libris Alma.
Oct 9, 2012
Orbis Cascade Alliance selects Ex Libris Alma and Primo.
Jul 2, 2012
Boston College becomes the first library to put Alma in production.
Jan 6, 2011
Ex Libris announces that its unified resource management system will be called Alma.
Dec 1, 2010
Ex Libris delivers the second partner release of Alma to development partners.
Jul 6, 2009
Ex Libris announces development initiative for Unified Resource Management -- later branded as Alma.

57. Alma – Implementations by Type

58. Alma – Implementations by Size

59. WHELF Wales Higher Education Libraries Forum Institution
Wales Higher Education Libraries Forum
Institution
Prior ILS
Bib Records
Aberystwyth University
Voyager
677,846
Bangor & Glyndwr University
Sierra
591,673
Cardiff University & Welsh National Health Service
856,381
Cardiff Metropolitan University
Alto
269,965
National Library of Wales
Virtua
6,643,696
Royal Welsh College of Music and Drama
53,544
Swansea University
738,399
University of South Wales
Symphony
365,602
University of Wales Trinity St. David
Horizon
637,326
Total
10,834,432

60. Orbis Cascade Alliance
Campus Libraries 37
Aggregated Enrollment
258,000
Total Titles
9 million
Total Items
28 million

61. OCLC

62. OCLC Non-profit corporation based in Dublin Ohio
$203.5 million revenue 2011/12 fiscal year
Owned and governed by membership: Board of Trustees, Global and Regional Councils
Annual Reports available:
2012/2012.pdf

63. OCLC Product Strategy
Leverage WorldCat to power both discovery and management
Leverage values of broad-based resource sharing
Leverage concept of global library community
Move toward software and services as cataloging services become more commoditized

64. WorldShare Platform
Foundation of suite of management tools for libraries
WorldShare Management Services: displaces basic ILS
WorldShare License Manager: Displaces ERM
WorldShare Metadata Management:
Initial offering involves e-book sets
WorldShare Interlibrary Loan
WorldCat Discovery Service
Replaces WorldCat Local and FirstSearch

65. Competing with OCLC? OCLC emphasizes the global brand
Emphasis on local library identify and collections
Feature local collections
OCLC provides standardized workflows
Offer richer and customizable functionality
OCLC perceived as large and lacking flexibility

66. WorldShare development chronology
Dec 19, 2014
OCLC reports that 270 libraries are live on WorldShare Management Services and a total of 340 have signed contracts.
Jun 12, 2014
University of Delaware is first ARL and 200th library to go live with OCLC WorldShare Management Services.
Jan 21, 2014
LIBROS consortium of 16 academic libraries in New Mexico selects WorldShare Management Services.
Jan 9, 2014
Private Academic Library Network of Indiana of 23 institutions selected OCLC WorldShare Management Services as its cloud-based library management system..
Dec 31, 2013
OCLC reports 177 total installations of Sierra for the Library Systems Report.
Jul 1, 2011
General release of WorldShare Management Services.
Nov 18, 2010
Craven-Pamlico-Carteret Regional Library System places WorldShare Management Services into Production.
Apr 22, 2009
OCLC announces new Web-scale Management Services (later branded as WorldShare Platform).

67. WorldShare Management Services by Type

68. WorldShare implementations by Size

69. ProQuest

70. ProQuest WorkFlow Solutions
Former Serials Solutions business plus related product groups
Focus on Academic Libraries
Summon: Web-scale Discovery Service
Intota: Planned Library Services Platform

71. Intota Version 1 Version 2 Summon discovery
Intota Analytics (statistics and tools for collection development)
360 Link (enhanced and new platform)
Intota ERM (enhanced 360 Resource Manager on new platform)
Available Jan 2015
Version 2
New capability for also managing print collection
Patron request (dynamically populated from external services)
Available 2016

72. Open Source Products

73. Open source and Open Access
Open source development of platform services
Open source infrastructure components
Open APIs to expose platform services
Knowledge base components
Open access
Community maintained
Adequately resourced

74. Open Source ILS environment
Resonates with library values
Partially funded through grant funding
IMLS
Andrew W. Mellon Foundation
State grants

75. Open Source Integrated Library Systems
Major thread in library systems development
Koha
Evergreen
Kuali OLE

76. Competing against free?
Urge libraries to fully consider total cost of ownership over time
Development trajectory? Are projects under- resourced?
Perpetuate traditional ILS model and workflow?
Some projects have cost more and delivered less (KCLS?)

77. Open Systems
Achieving openness has risen as the key driver behind library technology strategies
Libraries need to do more with their data
Ability to improve customer experience and operational efficiencies
Demand for Interoperability
Open source – full access to internal program of the application
Open API’s – expose programmatic interfaces to data and functionality

78. Evergreen

79. Evergreen Popular system for state funded initiatives Georgia Pines
Virginia Evergreen
Indiana Evergreen
Pennsylvania Integrated Library System: PaILS SPARK
Massachusetts: CW/MARS, Bibliomation, Merimack
British Columbia SITKA
North Carolina Cardinal
Vermont: Catamount project

80. Evergreen implementations by Type

81. Evergreen Libraries Worldwide

82. Koha

83. Koha Traditional ILS developed in Open Source model
Perl / MySQL / Linux
Problems with scaleability
Apache SOLR, Plack added recently
New US contracts going mostly to small to mid-sized public and academics

84. Koha Libraries Worldwide

85. Kuali OLE

86. Kuali OLE Enterprise level library services platform
Financial and in-kind contributions from investing institutions
Matched by the Andrew W. Mellon Foundation
Major academic libraries in the US involved as original investing partners

87. Kuali OLE Timetable In development since 2009
Some libraries may go live in 2013
GOKb project started in 2012 for e-resource management

88. Kuali OLE in production
University of Chicago
Lehigh University
Both on Kuali OLE v.1.5
Print management only
Electronic resource management via GoKB planned for 2015

89. Kuali OLE Development Timeline
Sep 11, 2014
The Andrew W. Mellon Foundation awards $333,000 to NCSU for Phase II of Global Open KnowledgeBase
Aug 22, 2014
KualiCo formed as a Professional Open Source company.
Aug 20, 2014
University of Chicago Library placed the Kuali OLE software into production.
Aug 14, 2014
HTC Global Services, Inc has joined the Kuali OLE partnership as a Tier 1 investment partner.
Aug 4, 2014
Lehigh University places Kuali OLE into production.
Dec 5, 2013
Kuali OLE System Partners receive $882,000 grant from Andrew W. Mellon Foundation.
Jun 25, 2013
EBSCO Information Services joins Kuali Foundation as a commercial affiliate.
Dec 6, 2012
Kuali OLE project awarded $750,000 from Andrew W. Mellon Foundation.
Jul 9, 2012
Patty Mescher named OLE Project Manager.
May 22, 2012
Kuali OLE announces Milestone Release 0.6.
Mar 15, 2012
The Andrew W. Mellon Foundation awards $499,000 to NCSU for the Global Open Knowledgebase (GOKb).
Jan 24, 2011
HTC Global Services as the development partner for the Kuali OLE.
Dec 10, 2009
Indiana University awarded $2.38 million grant from The Andrew W. Mellon Foundation to develop library software.
Jun 13, 2008
Mellon foundation provides $475,700 for Reconceptualizing Technology for Modern Library Workflows - OLE.