1.  Job Success Is Your Responsibility Chapter 9

2. Job Success Is Your Responsibility  Objectives  Explain the relationship between your attitude, future job satisfaction & career success  Describe the procedures for beginning a new job & list several of the employer’s expectations  Describe a suitable appearance for a job & explain the importance of being present & punctual  Explain the purpose of a company’s policies & procedures

3. Attitude Makes A Difference  The attitude you bring to your job will influence your feelings of job satisfaction & your career succes  Attitude is the way you think about things and act towards others  The most important factor in job success is positive attitude  Positive Attitude is showing interest and enthusiasm about something. Chapter 9.1

4. Attitude Makes A Difference  Ways to show a Positive Attitude  View world as a friendly place  Be accepting to Others  Take responsibility for you decisions  Be honest in expressing thoughts & opinions  Control your feelings  Be open to suggestions for improvement without being angry Chapter 9.1

5. Attitude Makes A Difference  Negative Attitude is when you view a job or something as drudgery or as a responsibility that must be fulfilled.  A Negative Attitude is displayed when someone  Complains or uses sarcasm  Is critical and blames others for their problems  Are careless at work or has poor work habits  Shows indifference to the needs of other people Chapter 9.1

6. Attitude Makes A Difference  How Attitudes Are Formed  Attitudes are learned in early childhood from parents, siblings, relatives and friends  When you are assigned chores you are learning values and responsibility  Media such as magazines and tv influence your attitudes & opinions as you get older.  What positive attitudes do you learn from media? Chapter 9.1

7. Attitude Makes A Difference  How Attitudes Are Formed  Competence is being capable to do something  Interdependence when you depend on a group and a group depends on you Chapter 9.1

8. Beginning A New Job  On the Job – Your Expectations  Your job (aside from tasks) is to learn & perform the duties you were hired to perform at or above the expectations of your employer  Learn the protocol & etiquette of the organization  Protocol means rules or expectations  Etiquette means manners Chapter 9.2

9. Beginning A New Job  On the Job – Your Expectations  Full Potential is your highest level of productivity  You will also have a Probationary Period which is a period of time at the start of your employment when you prove your ability to perform the job Chapter 9.2

10. Beginning A New Job  On the Job – Stress of the 1 st Week  Stress is unavoidable, especially the first few weeks on the job  Stress is emotional tension  The more you learn at work the less stressed you will be  Job Orientation (activities & meetings to acquaint you with the company or organization) will also relieve stress. You may even receive a training manual or handbook Chapter 9.2

11. Beginning A New Job  On the Job – Stress of the 1 st Week  Stress is unavoidable, especially the first few weeks on the job  Stress is emotional tension  The more you learn at work the less stressed you will be  Job Orientation (activities & meetings to acquaint you with the company or organization) will also relieve stress  Orientation Period is the first few weeks/months on job Chapter 9.2

12. Laying Groundwork for Career Success  Success  Success is a favorable result or hoped-for ending  A Wish, Need or Desire is fulfilled  PERSONAL VALUES DRIVE SUCCESS!!  Career Success may mean: PromotionJob SecurityPersonal Satisfaction RaiseRecognitionFame & Fortune Chapter 9.3

13. Laying Groundwork for Career Success  Lifestyle & Work __Lifestyle Activity Effect On Job_______  Busy social life on weekend Tired at work on Monday  Emotional love relationship Mind is on personal concerns  Alcohol or drug use Job performance impaired  Personal business appointments Leaving work early  Being in debt for lifestyle Not dressing appropriately Chapter 9.3

14. Laying Groundwork for Career Success  Orientation Period  Time to learn what is expected, establish your credibility & begin building your performance record. Chapter 9.3

15. Laying Groundwork for Career Success  Morale  Employers want to maintain a high level of Morale which is your level of enthusiasm  Ways to demonstrate morale  Carry out all aspects of your responsibilities  Ask for tasks when current tasks are completed  Work successfully, efficiently & effectively  Show courtesy and respect for co-workers/managers Chapter 9.3

16. Laying Groundwork for Career Success  Your Supervisor and Closest coworkers will have considerable influence on your career success.  Show courtesy and respect for the expertise of your coworkers to build good working relationships. Chapter 9.3

17. Laying Groundwork for Career Success  Top 11 Reasons for Success Poll 1. Performance Record6. Significant work experience 2. Personality7. Stay cool under pressure 3. Communication Skills 8. Personal appearance 4. Technology Skills9. Able to make tough decisions 5. Human Resource Skills 10. Health & Energy level 11. Ability to judge/read people Chapter 9.3

18. Laying Groundwork for Career Success  Personal Appearance  Personal Appearance is how you present yourself Dress codes are different from one company to another Your appearance is a form of non-verbal communication. It reveals self-confidence, personal pride & image. Chapter 9.3

19. Laying Groundwork for Career Success  Appearance  Your appearance is non-verbal communication.  It reveals your personal pride, self-confidence & image.  Your appearance should be in keeping with the public image of your company. Chapter 9.3

20. Laying Groundwork for Career Success  Image Consultants are people who help others project a desired image  Before you start your new job take an inventory of your wardrobe and make a list of possible clothing items you may need. Chapter 9.3

21. Laying Groundwork for Career Success  Being There: Attendance  Attendance & Punctuality are a big part of preparing for career success. (Your teachers expect this because they know your bosses will too!)  Your absence could affect other workers’ ability to proceed with their jobs. They may be required to perform your assigned task in order to complete a task. Chapter 9.3

22. Laying Groundwork for Career Success  Being There: Attendance  Legitimate Absence is one that occurs when an employee must miss work for an acceptable reason.  Let your employer know as soon as possible if you will be absent! Chapter 9.3

23. Laying Groundwork for Career Success  Being There: Punctuality  Your employer will expect you to be ready to work at starting time and stay until quitting time.  You should take no more thank the allotted time for lunch or breaks. Breaks are typically 10-15 minutes.  Scheduled breaks – rest periods provided by employer to take a time out (used to socialize, eat, etc) Chapter 9.3

24. Laying Groundwork for Career Success  Being There: Punctuality  If getting to school is tough now, imagine working longer (full-time) with less breaks or friends to talk to and higher expectations…. It will help to: Get enough sleepBuy a lighted alarm clock Pick out clothes night before Keep keys near purse/wallet Put lunch together night beforeTime yourself Read newspaper at lunch or in p.m. Chapter 9.3

25. Laying Groundwork for Career Success  Being There: Punctuality  Policies & Procedures are a set of rules established by your organization/employer to meet their unique needs, purpose & management system.  Policies provide a sense of order and eliminate confusion. They can also offer protection if things go wrong. Chapter 9.3

26. Laying Groundwork for Career Success  Being There: Punctuality  Much of your job success will depend on how well you follow the policies of your employer.  Failure to follow the policies could result in termination of your employment!! Chapter 9.3