1. Business Report Ayesha Alawi - Ayesha Ibrahim – Shaima Abdi

2. Our Project GMT+4 GMT+9 GMT+9:30

3. M ain Points Basic Concepts Language Working hours & holidays Nonverbal Communication Business ethics & meetings

4. United Arab Emirates

6.  Greeting: Shake hands  Women greeting:  Dress code “sign of respect” “be judged by the way you dress”.  Language: official Arabic.  English is widely spoken. B asic Concepts

7.  Respect their religion  Hospitality  Begin with Arabic coffee or tea.  Sincerity and trust  Business is not only business.  Status is important B usiness Ethics

8.  Time – is very relaxed and flexible  Start with small-talk B usiness Meeting

9.  Avoid staring eye contact  Always use your right hand N on-verbal Communication

11. High ContextLow context ChinaCanada Egypt Australia IndiaEngland ItalyGermany Japan Switzerland SpainUnited State UAE Sweden T able: High & Low context Countries Source: http://www.emeraldinsight.com/fig/0040450812001.png

12. B uilding relationship  Trust.  Very humble in nature  They are man of their words

13. L anguage Useful Japanese Phrases: Japanese English Ohayou gozaimasuGood morning Kon'nichiwaGood afternoon Kon'banwaGood evening Oyasumi nasaiGood night SayounaraGood-bye SumimasenExcuse me Gomen nasaiI am sorry WakarimasenI don't understand ArigatouThank you HaiYes IieNo

14. W orking hours UAEJapan Sunday – ThursdayMonday – Friday 8:00 am9:00 am Japan New Year's holidayDecember 28-January 3 “Golden” WeekApril 29-May 5 “O-Bon” FestivalAugust 12-15 H olidays

15. N on verbal communication  Leaving hands in pockets  Standing with legs crossed  Leaning against walls  Stretching legs out while sitting  Leaning back into a chair or sofa

16. B owing

17. B usiness Meetings: Be on time Business Card Take notes Do not openly display money

18. A fter the Meetings:  Restaurants or Bars  Drink alcohol.  Eat some of everything.  Gift

19. Australia Language Non-verbals Dress Code Food Greeting Business meetings

20. B asic Concepts  Greeting. - Shake hands.  Dress code. - Men wear a dark suit and tie. - Women wear a smart dress or a business suit.  Food. - Business occurs over meals or in coffee shops.

21. L anguage  English.  People speak too fast.  The Australian accent.  Abbreviations.  Very direct.  Element of humor.

22. W orking hours UAEAustralia Sunday – ThursdayMonday – Friday 8:00 am9:00 am Australia New Year's holidayDecember 28-January 3 Australia Day26 January Labour Day1st Monday in March H olidays

23. N on-verbal Communication  Eye contact.  Giving with the left hand.  Men do not show emotions often.  To wink at a woman is inappropriate.  “Thumbs up” is a rude gesture.

24. B usiness Meeting  Punctuality.  Use first names.  Small talk before the meeting starts.  Tend to plan in less detail.  Like to be viewed as good team players.

25. Management Style Business Cards Women in Business

26. Thanks for listening Any Question..?