1. iGrafx – General Terms of Use

2. Trial Software Licenses For test purposes only Not for normal business use Training based on the trial software is also classified as business use If the evaluation of the iGrafx ® Software is undertaken only for test purposes, the licensor grants the licensee a non-exclusive, non-contractual, testing period of 30 days and/or 20 starts (If not activated) limited right to use a registered copy of the software (trial version) only for test purposes, i.e. not for general business use. Training and product training courses, which are undertaken on the basis of a trial software license, are classified as business use. The Licensee thereby violates the general license agreement.

3. Academic One-Year Licenses For teaching purposes only – Authorized licensees are deemed to be educational institutions, public establishments and comparable private institutions with an educational mandate Regular Public Sector license prices will be charged if iGrafx is used in the administration and secretariat areas (back office) of the institution If you are a student or a professor of an accredited, degree-granting academic institution, you may be eligible to obtain a one-year term license of iGrafx ® software. The purpose of this program is to facilitate the use of iGrafx ® Software in academic environments by reducing the cost and providing resources for faculty members. The licenses purchased through this program are to be used for teaching and research purposes only, and cannot be used for consulting or commercial purposes. Please note that verification of your status as a student or faculty member is required for purchase.

4. Maintenance The purchase of Maintenance, free of additional upgrade charges is available up to maximum period of three months after license purchase Purchasers of iGrafx ® Maintenance licenses are entitled to receive, in addition to product patches, bug fixes and further updates, free product-related software upgrades. Software Upgrade means a revision of software released by iGrafx during the term of Maintenance, rather than a new product. In most instances a Major upgrade will generally be designated by a version number change in the Software immediately to the left of the decimal (e.g. version 5.1.0 to version 6.0.0). A Minor upgrade is designated by the number to the right of the first decimal (e.g. 5.1.0 to 5.2.0). In terms of future release changes, the purchase of ongoing Maintenance is strongly recommended. Purchase of maintenance is available free of any additional upgrade charges up to a maximum period of 3 months after license purchase. Subsequent to this period, a chargeable upgrade will be required for maintenance licensing. By extending the Maintenance license immediately, subsequent to the end of the term, additional licensing of the software license itself is not necessary. Exception: The Maintenance for the iGrafx ® repository, Process Central ® excludes the Microsoft ® SQL Server ® component.

5. Update An update means bug fixes, product patches, enhancements or replacement versions of the iGrafx ® Software An update is made available at no charge to the customer iGrafx, at its sole discretion, may develop and make available at no charge to the Customer one or more bug fixes, patches enhancements, replacement versions or other updates to the Software. iGrafx does not issue any explicit or implicit formal obligation, that updates will be produced for the iGrafx products or, if so produced, when such Updates will be made commercially available. In most instances an update will generally be designated by a version number change in the Software immediately to the right of the second decimal (e.g. from version 6.1.0 to version 6.1.1).

6. Upgrade An upgrade of the iGrafx ® Software to the most current version is only possible from the last released version/previous version An upgrade means a revision of software released by iGrafx. It is consistently designated by iGrafx as an upgrade, rather than a new product. An upgrade of the iGrafx ® Software is liable to pay costs. In most instances a Major upgrade will generally be designated by a version number change in the Software immediately to the left of the decimal (e.g. version 5.1.0 to version 6.0.0). A Minor upgrade is designated by the number to the right of the first decimal (e.g. 5.1.0 to 5.2.0).

7. New Product A new product will in no case be put on a level with an upgrade New product means either an entirely new Software product or a major revision of Software released by iGrafx that is consistently designated by iGrafx as a new product, rather than as upgrade. If a question arises as to whether a major revision product offering is an upgrade or a new product, the opinion of iGrafx will prevail, provided that iGrafx treats the major revision product offering the same for its customers in general.

8. Support – Support Agreement For customers with an iGrafx support agreement; standard support via web, email and phone is available Undertaking of such an agreement is only possible in combination with valid iGrafx ® Maintenance. If Maintenance expires, the support agreement also terminates Customers without a support agreement are not entitled to support by phone or direct support via email. Such Support requests must be placed via the standard online support form on our webpage (http://www.igrafx.co.uk/support/)http://www.igrafx.co.uk/support/ The requirement for uninterrupted availability and reliability of your business critical software, residing in modern and often complex infrastructures, can make great demands on your Support Services. To meet these requirements as they relate to the iGrafx tool set; our Support Agreement offers you excellent value with our 'on-demand' technical premium support, ensuring that you are always able to utilize the full benefits of our software.

9. Technology Protection Available 60 days before the release date of a new iGrafx version Only the prices for the new iGrafx version are valid 60 days before the release of a new version of the iGrafx ® Software, the licensee has the facility to call upon technology protection. Up to the release date, the customer will receive a transitional version of the current iGrafx ® software; then post release; the new software version automatically. Thus ensuring a seamless working with the release change. When purchasing the software, the licensee pays the price of the new software version.

10. iGrafx, a division of Corel GmbH Units 1& 2 Basepoint Business Centre Aviation Park West Enterprise Close Christchurch Dorset, BH23 6NW Fon: +44 (0) 8707 601 354 Fax: +44 (0) 8719 007 111 www.iGrafx.co.uk uksales@iGrafx.com Contact