Download presentation
Presentation is loading. Please wait.
Published byChristal Fletcher Modified over 9 years ago
1
IB Business & Management Business Functions and Organisation
2
IB Business & Management How this will work What makes a good presentation? What do you need to do? Who does what?
3
IB Business & Management Business Functions Human Resources Sales and Marketing Research and Development Production/Operations Customer Service Finance and Accounts Administration and IT
4
IB Business & Management Human Resources Recruitment and retention Job descriptions Job descriptions Person Specifications Person SpecificationsDismissalRedundancyMotivation Professional development and training Health and safety and conditions at work Liaison with trade unions
5
IB Business & Management Sales and Marketing Market research Promotion strategies Pricing strategies Sales strategies The sales team Product – advice on new product development, product improvement, extension strategies, target markets
6
IB Business & Management Research and Development New product development Product improvements Competitive advantage Value added Product testing Efficiency gains Cost savings
7
IB Business & Management Finance and Accounts Cash flow Monitoring income/revenue Monitoring income/revenue Monitoring expenditure Monitoring expenditure Preparing accounts Raising finance Shares Shares Loans Loans Links with all other functional areas
8
IB Business & Management Production/Operations Acquiring resources Planning output – labour, capital, land Monitoring costs Projections on future output Production methods Batch Batch Flow Flow Job Job Cell CellEfficiency
9
IB Business & Management Customer Service Monitoring distribution After-sales service Handling consumer enquiries Offering advice to consumers Dealing with customer complaints Publicity and public relations
10
IB Business & Management Administration and IT Managing estates Reception Clerical work Overview of quality control Use of IT systems
11
IB Business & Management Business Organisation Organisation by type Global businesses – complex organisation structures National – organisation possibly stretches throughout the country Regional – could be through a county or wider area (North West, South East, etc.) Local – small organisations serving local area or community
12
IB Business & Management Key ideas: Why organisation is necessary. Authority Span of control Chain of Command HierarchyDelegationEmpowermentDelayering
13
IB Business & Management Organisation Charts Hierarchical Structure Managing Director Sales Director Marketing Director Finance Director ABCD Market Research Strategy Purchasing Manager Sales Manager Accounts Manager
14
IB Business & Management Organisation Charts MD Middle Management Workers Pyramidal Structure Senior Management
15
IB Business & Management Organisation Charts MD FinanceProductionSalesMarketingR&D Centralised/Entrepreneurial
16
IB Business & Management Organisation Charts Sales Marketing Production Accounts Collaborative
17
IB Business & Management Organisation Charts Marketing Sales Production Finance R&D Circular/Flat
18
IB Business & Management Organisation Charts Project Marketing R&D Sales Finance HR Production Matrix Structure
19
IB Business & ManagementEntrepreneurial
20
Organisation Charts Changes to business structures Linked to new thinking on leadership and management Less hierarchical Emphasis on communication and collaboration between sections Global businesses – more complex structures
21
IB Business & Management By… A business can organise by function. Managing Director Sales Director Marketing Director Finance Director ABCD Market Research Strategy Purchasing Manager Sales Manager Accounts Manager
22
IB Business & Management By… Or by product Managing Director Sales Director Marketing Director Finance Director Mars finance Mars sales Mars mkt Mars prod Snickers finance Snickers sales Snickers mkt Snickers prod M&M finance M&M sales M&M mkt M&M prod
23
IB Business & Management By… Or by Geography… Managing Director Taiwan Director Europe Director Japan Director Taiwan Sales Taiwan Finance Taiwan marketing Taiwan prod Europe Sales Europe Finance Europe marketing Europe prod Japan Sales Japan Finance Japan marketing Japan prod
Similar presentations
© 2024 SlidePlayer.com. Inc.
All rights reserved.