2. Interpersonal Communication
Introduction to interpersonal communication:
verbal and non-verbal face-to-face interactions;
understanding messages sent and received;
awareness and resolutions of communication barriers.

3. There are two goals for this course:
To introduce interpersonal communication concepts and theories
To help you learn new communication skills

4. Upon successful completion of this class, you should be able to
Identify, describe, and explain major concepts involved in interpersonal communication,
Understand interdisciplinary character of the subject of Interpersonal Communication
Analyze interpersonal communication issues with the knowledge of a basic scientific methodology. 

5. Upon successful completion of this class, you should be able to
4. Identify and provide solutions to some commonly encountered communication barriers.
5. Gain self-awareness of your ability as an interpersonal communicator.

6. Experiential Learning
This course combines theory and practice. For a student to benefit from the class beyond learning the basic interpersonal theories, the course requires active participation in the class and a serious attempt to integrate:
conceptualizations based on the reading, observations, lectures and
everyday experiences in interpersonal communication.

7. Why we communicate? Physical Needs
Social Needs: Predicting behavior/ social participation
Identity Needs: Reinforcing/building identity
Practical Needs / Goals: Accomplishing something

8. The Interpersonal Imperative
Maslow’s Hierarchy of Needs:
Physical needs
Safety needs
Belonging needs
Self-esteem needs
Self-actualization needs

9. Communication
The transmission of information, idea, emotion, skills, etc. by the use of symbols—words, pictures, figures, etc.
It involves source (sender), receiver, message, channel, context, etc.
It has a purpose (is intentional)
Is interactive (message elicits response)

10. Communication Objectives
Primary:
Inform, persuade, entertain, instruct, educate,
inspire, undermine, refute, destroy.
Secondary:
Earn money, sell newspapers, attract
advertisers, represent clients, etc. 10

11. Communication discipline / research
Communication research examines the processes by which meanings are created and managed
How people structure and interpret messages and use symbols (language) in several contexts

12. Communication contexts (areas of communication research)
Interpersonal communication
Intercultural / International
Group communication
Mass Communication
Organizational communication
Public communication

13. Communication Research: A Brief History
Foundations in Classical Greece and Rome—emphasis on Rhetoric. Aristotle, Plato, Isocrates, Cicero.
Early 20th Century
Emergence of Departments of “Speech”
Emphasis on Speech and Rhetoric
World War II and Post-War Era
Concerns with attitude formation and change
Emergence of social and behavioral science approaches
Late 20th Century
Concerns with mass communication, public policy, and media
Concerns with new communication technologies, cultural approaches

14. Significant areas of communication research:
Communication and public policy
Family communication
Health communication
Intercultural communication
Interpersonal communication
Media economics
Nonverbal communication
Organizational communication
Persuasion and social influence
Political and social rhetoric / Mass Communication
Media effects

15. Examples of research interests
Interpersonal communication: conflict in relationships, nature of love relationships
Political communication: political campaigns, First Amendment issues, ethics
Intercultural: the effect of culture on communication, understanding, relationships
Mass communication: public opinion, the effect of the media on the public

16. Interdisciplinary character of communication studies
Interpersonal communication: psychology, sociology, philosophy, ethics, biology etc.
Public communication: politics, economics, law, history, international relations, etc.
Intercultural: psychology, anthropology, politics, geography, etc.
Mass communication: sociology, politics, media studies, literature, art, etc.

17. How it works?

18. Communication Process
Situation
MES SAGE
CHAN NEL
Situation
Situation
FEED BACK
Interference
Situation

19. The key concepts: encoding / decoding
Encoding: ‘translating’ ideas and images into a code (e.g., language) that the audience can recognize
Decoding: understanding / deciphering received messages (encoded ideas and images)
Communication as:
Action, Interaction and Transaction

20. Message / Feedback Positive / Negative
Person Focused / Message Focused
Immediate / Delayed
Low Monitoring / High Monitoring
Supportive / Critical

21. Feedforward Messages To open channels of communication
To preview the message
To prevent negative understanding
To altercast: ask to approach from a specific perspective / role

22. Channels Verbal Spoken/written words Nonverbal cues
Personal appearance
Bodily action, Gestures
Attitudes toward Time, Space
Voice, Articulation / Dialect

23. Message overload
Not enough time / resources to consider all messages

24. Noise
Physical
Physiological
Psychological
Semantic

25. Situation Influences on the form and content of messages:
Physical setting
Cultural / social milieu

26. Communication principles
Inevitability: Everything communicates
Intentional vs. Unintentional
Irreversible
Unrepeatable

27. Communication competence
Achieving one’s goals: Effectiveness + Ethics
A Large Communication Repertoire
Ability to Choose the Right Approach
Self-Monitoring
Cognitive Complexity / Knowledge:
“Well-developed person”

28. Definitions of Interpersonal Communication
Quantitative:
Interpersonal communication takes place between two persons who have an established relationship
Dyadic Primacy

29. Definitions of Interpersonal Com.
Qualitative (established relationship)
Uniqueness
Irreplaceability
Interdependence
Disclosure