1. Urban Freight Railroad Operations 2012 Freight in the Southeast Conference Chris Luebbers – Norfolk Southern March 15, 2012

2. The Ideal Environment

3. The Reality Railroads and urban areas must co-exist – Mutual Benenfits Issues To Consider – Pedestrian / Motorist Safety – Incident Response – Congestion and Pollution Mitigation – Public Rail Transport – Inter-city Passenger Rail

4. Atlanta Austell Inman Charlotte Chicago 47th Street 63 rd Street Landers Calumet Ashland Ave Columbus Detroit Livernois Delray Savannah Mason ICTF Port Wentworth Miami Cincinnati Gest Street Sharonville Harrisburg/ Rutherford Front Royal Norfolk Norfolk Int’l Terminal Portsmouth Marine Terminal Newport News Marine Terminal APM Terminal New Orleans Memphis Dallas Huntsville Jacksonville Charleston/ Marine Terminal Georgetown Kansas City St Louis Louisville Buechel Appliance Park Baltimore Greensboro Toledo Decatur Taylor Cleveland Pittsburgh Ayer Albany Buffalo Titusville NY/NJ Croxton Erail Elizabeth Marine Terminal NYCT PNCT Bethlehem Morrisville/Navy Yard Shreveport Ft Lauderdale Birmingham Meridian NS Intermodal Network Intermodal Network Haulage Extensions Intermodal Terminals NS Intermodal Network Intermodal Network Haulage Extensions Intermodal Terminals Norfolk Southern’s Intermodal Network

5. The Chicago Story

6. NS Chicago 47 th St Terminal

7. CREATE Project Locations

8. CREATE Englewood Flyover A rail-rail bridge flyover will be constructed for the north-south Metra Rock Island line over the east-west NS-AMTRAK line. Eliminates significant delays between Metra, AMTRAK & NS trains which average 78, 14 and 46 trains per day, respectively. 30 mph speed restriction through Englewood Interlocking currently for NS & AMTRAK – planned increase to 50 mph. Passenger train volumes at Englewood could increase 50% within a few years. More efficient train operations for nearby 47 th and 63 rd Street Intermodal Terminals.

9. Serving APMT Virginia APMT Virginia

10. Urban Rail Issues The safety of the people in the communities we serve is paramount to our industry The interaction of rail and urban populations presents a number of challenges and opportunities Only through dialogue will we be able address these issues