1. Information Systems Services Banner Super User Meeting 10 March 2008

2. Information Systems Services

3. Welcome and Introductions Dr Clive Souter, Banner Super User Group Chairman (Introducing Peter Bindon, SIMS Manager)

4. Information Systems Services

5. Banner Projects 2008/2009 Peter Bindon SIMS Manager

6. Information Systems Services IS Programme Governance Process

7. Information Systems Services SIMS Team - 2008/09 Projects (subject to IS Programme Governance Process) Classifications (c/f from 07/08) Online Registration for RPG (c/f from 07/08) UPMC Enhancements HESA 08/09 Diploma Supplements UG Admissions Review PG Electronic Fulfilment e-Thesis Progression Tool Exploit Banner 7 Banner 8 Review and Market Review Points Based System

8. Information Systems Services

9. Online Module Enrolments Alice Hornostaj Operations Officer, Central Student Administration

10. Information Systems Services Enhancements to Online Module Enrolment Improve student experience Step by step process  The module enrolment web pages have been broken down into a step by step process, making the module enrolment process more intuitive and user friendly - 1) View Compulsory Modules - 2) Check Timetable - 3) Choose Optional Modules - 4) Choose Elective Modules - 5) View and Confirm Module Choice

11. Information Systems Services “Warning” messages  Students will be presented with “warning” messages asking them to review their choices when they don’t comply to the rules as defined for their programme of study in the Programme Catalogue  Students will be presented with “warning” messages when one of the modules they have chosen is recorded in the Module Catalogue as having a Pre/Co- requisite and is flagged as such online (module flagged with an “R”). Students will be required to confirm that they meet the module requirements before progressing to the next step Students will be able to email their parent school directly from online module enrolment pages via a generic email address provided by each School

12. Information Systems Services Offer students a better search facility for Electives, including Elective modules offered by the Language Centre  Grid by subject area  Ability to search by key word within the module title or search by credits, semester or level Module Choice Confirmation  Once students have completed the last step of online module enrolment (View and confirm module choice), students will receive an email as confirmation of enrolment and listing the modules they have enrolled for at that time

13. Information Systems Services Improve school processes Enhancement to Banner report SWRPCME  Student email address added to the report  Credits displayed by level (1, 2, 3 and 5)  Modules displayed by semester Enhancement to Banner report SWRPCMX  Credits displayed by level (1, 2, 3 and 5)  View modules enrolled for Automatic notification of students non-compliance  Email triggered automatically to School Generic email address after each step of the enrolment process when students do not comply to the rules as defined for their Programme of study in the Programme Catalogue

14. Information Systems Services Future enhancements to Online Module Enrolment As systems develop further, it is likely that the online process will continue to be reviewed and enhanced further, particularly with regard to the checking of compliance with programme of study rules eg module pre and co-requisites requirements

15. Information Systems Services

16. Process Mapping Mark Britchford, Project Officer Space Management/Online Registration

17. Process Mapping Why we are process mapping How we are process mapping What we are doing with the maps How it is relevant to Banner users Future developments

18. Process Mapping Why? To clarify what the Student Services Centre does To merge counters together in one building Identify and remove duplication of effort

19. Process Mapping How? Find knowledgeable people in each office Use Triaster process mapping software Combine process maps to achieve ‘best practice’

20. Process Mapping Who? Representatives from each office Experienced in their area of work Trained to use the software

21. Process Mapping Triaster process mapping software (www.triaster.co.uk)www.triaster.co.uk Gives the person who knows the process the ability to map it Helps standardise maps

22. Process Mapping Triaster Processes Mapping software Uses simple noun-verb-noun structure Enables joining of maps across different areas

23. Process Mapping Process Map structure

24. Process Mapping

26. ‘As is’ to ‘best practice’ Selection of similar ‘as is’ processes compared Workshops to ensure essential elements taken from each map ‘Best practice’ maps created and adopted

27. Process Mapping Maps online All maps available online – initially within Student Services Software enables user to quickly access relevant information

28. Process Mapping

29. How is this relevant to Banner? Banner is included in many different processes Will enable Banner users to see how the information they provide is used

30. Process Mapping Future developments Inclusion of all of Student Services processes Process maps available to a university-wide audience

31. Process Mapping Future developments Process maps used to integrate computer systems that improve how the University operates eg Document management Customer relationship management

32. Information Systems Services

33. ODBC Dan O’Rourke, Banner Training & Documentation Officer SIMS

34. Information Systems Services

35. Question Time Dr Clive Souter, Banner Super User Group Chairman