2. Referral & Education Center  Known as The REC Center  Created by a Licensed Clinical Social Worker  Created to reduce the amount of stress for the Veteran and their families as they navigate through the medical facility  Internal/External Resources available  Get the “Word” out

4. Relationships  Paid Staff ie. Medical and Administrative  Volunteers  Interactions vary from individual to individual  Crisis Counseling for Veterans and their Families  Peer shared support among employees  Tier Wages based on Classification