2. www.btwholesale.com. Standard Contract Forum 24 April 2008 13.30 Customer Suite, BT Centre, London

3. www.btwholesale.com Standard Contract Forum 24 Apr 2008 AGENDA 1Introduction and Notes of Previous Meeting 2Review of New and Amended Schedules 3Consult 21 4AIT Update 5Interconnect Link Lead-times Update 621 CN brief Contracting Update 7Any Other Business

4. www.btwholesale.com Standard Contract Forum 24 Apr 2008 Keith Mitchinson 24 April 08

5. www.btwholesale.com Standard Contract Forum 24 Apr 2008 SIA CONTRACT DOCUMENTATION UPDATING SCHEDULES – DRAFTS Schedule 01 – ISI Schedule 130 – CSI Schedule 131 – VIC typographical corrections Schedule 225 – Emergency Calls Working on update to allow the use of Network CLI from 08 and 03 number ranges

6. www.btwholesale.com/consult21 21CN / Consult21 Update Broadband Interconnect Pathfinder End User Communications Consult21 Working Group Activity Useful Websites 23 rd April 08

7. www.btwholesale.com/consult21 21CN Plan Status The BT review of the 21CN Plan, which has the benefit of reflecting on the experiences to date from Pathfinder and other testing activity is nearing completion. The review has focussed on three main areas: Early realisation of benefits of the move to 21CN for CPs and their end users Expansion of flexibility and choice for CPs of the 21CN plan Improving the levels of certainty of delivery to the plan. Whilst Broadband and Ethernet product deliveries are on track, the approach to Voice (and the new voice products) is still being finalised WBC trials continue, to enable an end of April launch

8. www.btwholesale.com/consult21 Broadband The Wholesale Broadband Connect (WBC) product, delivering the faster broadband capability to end users on ADSL2+ access technology, is planned for launch at the end of April 2008, with the “Managed” version of this product, (WMBC) following immediately after. WBC is to launch with a footprint of some 1 million end users, rising to around 10 million in one year. IPstream will stay on 20CN, as will Datastream. The withdrawal of these products will be subject to consultation.

9. www.btwholesale.com/consult21 Interconnect While the voice strategy is being determined, the Tranche approach to DLE interconnect route migration to VICs (virtual routes off the NGS switches) has been suspended. In the meantime, route closures and growth are subject to “per occasion” bi-lateral discussions between BT and CPs. The Next Generation PSTN Interconnect (NGN Call Conveyance) product is due to launch in time for mass migration. BT and the potential triallist CPs are working on the testing programme (tests, location, timescales etc) to achieve this. The actual launch date is however subject to review, as the concept of Mass Migration is now affected by the elective approach to end user migration. The 1G Multi-Service Interconnect Links (MSIL) product, which is required to carry both broadband (WBC) and interconnect (NGN CC) services, has been launched.

10. www.btwholesale.com/consult21 Pathfinder – Migration Pilot in South Wales The Bedlinog trial and end user feedback activity gleaned some very useful feedback. Pathfinder is now due to restart in May 08 with initially 75k end users being migrated between then and January 09 (Phase 1). The scope of Phase 2 of Pathfinder is subject to review and discussion within Consult21 as a result of the proposed approach to end user voice migrations

11. www.btwholesale.com/consult21 Communications New information on the Consult21 website: – “Information for Resellers” – “New Users” Webcall updates continue, recent: –WBCC product development –Next Generation Broadband migrations –Service data availability (“datasets”) Details / replays can be found from the Consult21 website

12. www.btwholesale.com/consult21 Consult21 Working Group Information Working GroupMonthly Key Information Network Structure An improved interface and presentation to access the service availability information (“datasets”) has been launched. Discussions on Standards related to any new interfaces required as a result of any new approach to delivering the 21CN objectives Systems & Processes BT Wholesale Customer Roadmap with details of system, process and product changes that impact customers launched. For more details see http://labs.bt.com/roadmap/ Interconnect & Portfolio Following work on improving aspects surrounding the VIC product, bi-lateral discussions are underway on signing off the VIC product as BAU Details surrounding of the new PSTN Emulation interconnect product (NGN CC) continue to be discussed. Line Access Access products (VLA, WBCC etc) is an active debate within this WG, as is the proposed approach to voice services. Discussions across WGs on numbder of handover points for these products (20 as WBC and or 27/9 as for interconnect) Point to Point Continue to lead on the MSIL engagement. Now WG links with openreach Ethernet forum. Broadband Consultations issued on WBC downstream QoS and use of fibre.

13. www.btwholesale.com/consult21 Consult21 Working Group Information Working GroupMonthly Key Information Implementation & MigrationWork has been focussed on enabling Pathfinder (POTS) restart. Discussions on further end user migrations including ISDN in Northern Ireland are also progressing. Broadband work is majoring on the WBC trial(s) and will also deliver the detail of migrating IPstream to WBC. End User Migration Communications Focus has recently been on ensuring that resellers are aware of 21CN, and the potential impacts on them and their customers. Discussion is increasing on broadband and corporate communication processes ContractsWork continues on embracing WBC in the MSA contract, with NGN CC to follow in time to avoid undue haste leading up to launch.

14. www.btwholesale.com/consult21 Useful Websites Information and support for communication providers on the 21CN programme: http://www.btwholesale.com/consult21 The independent public information website covering the process of migration: http://www.switchedonuk.org For general information about BT’s 21CN programme: http://www.btplc.com/21CN/

15. www.btwholesale.com Standard Contract Forum 24 Apr 2008 Erica Cumming 24 April 08

16. www.btwholesale.com Standard Contract Forum 24 Apr 2008 AIT CONSULTATION Industry briefed 31 January/1 February Discussion at 20 February SCF Return date of 28 February 7 CPs responded BT has responded individually on the matters raised and made amendments where appropriate

17. www.btwholesale.com Standard Contract Forum 24 Apr 2008 AIT: PROPOSED CHANGES AS A RESULT OF CONSULTATION MAIN CHANGES: Requirement for working facsimile (2.4(f)) Confirm option to use e-mail if fax not functioning (2.5(a)) Facility to update notice forms in consultation with CPs (2.5(b)) Transit: TO has until 5pm on the Working Day following the 14th AIT calendar day to re-issue the A1 Retention Notice on the TNO (rather than by 16th AIT calendar day - to account for bank holidays) (6.2(a))

18. www.btwholesale.com Standard Contract Forum 24 Apr 2008 AIT: PROPOSED CHANGES AS A RESULT OF CONSULTATION MAIN CHANGES (cont): Transit: confirm TO to be active if unreasonable not to be so (4.2) Assignment of rights – confirm authorised signatories (7.4) Discussed with industry group 23 April

19. www.btwholesale.com Standard Contract Forum 24 Apr 2008 AIT IMPLEMENTATION: Supplemental Agreement: Update to Paragraph 14A Annex D “AIT” definition – reference out to Annex E Insert new Annex E Provision for Effective Date Any Ofcom amendments to be incorporated by notice Review of AIT 12 months from Effective Date

20. www.btwholesale.com Standard Contract Forum 24 Apr 2008 AIT IMPLEMENTATION PLAN Briefing and Supplemental Agreement to all players May 2008 Request signature by June 2008 Reference to Ofcom of non-signatories July 2008 CPs will be given 6 months notice before effective date - as requested for implementation

21. Standard Contract Forum 24 Apr 2008 Keith Mitchinson 24 April 08

22. Standard Contract Forum 24 Apr 2008 21CN brief Contracting Update MASTER SERVICES AGREEMENT 1.ETHERNET MSIL "Prototype MSA" notified in December Launched January Discussions still ongoing with industry

23. Standard Contract Forum 24 Apr 2008 21CN brief Contracting Update MASTER SERVICES AGREEMENT 2.WBC and ETHERNET MSIL April MSA updated Now covers both Ethernet MSIL; and WBC Reviews due: MSA/MSIL July; MSA/WBC in November

24. Standard Contract Forum 24 Apr 2008 21CN brief Contracting Update NGN CC Expert contracts group proceeding (next meeting 28/04) Looking at first drafts of Planning and Operations Annex SVLAN Schedule Sample schedules (101/102; also 143 - 04 proposed) Definitions - proposed Recognise need to coordinate with Consult21 Contracts Group re boilerplate/overall contract

25. INTERCONNECT INFRASTRUCTURE – LEAD TIME REDUCTIONS Feedback & Proposals to industry lead-time consultation Standard Contract Forum – 24 th April 2008

26. CONSULTATION FEEDBACK 4 responses to lead-time consultation document Assumption that nil return reflects agreement to BT banding proposals Is introduction of lead-time bands necessary? YYNYSensible & logical Fairer Single lead time for all (3 months) More flexible Agree with lead- time bands proposed? YYNYMore accurately reflect timescales Use ‘stop’ reasons rather than max lead times Indicative maximum lead- times YN/A Y6-8/8/12 weeks Any improvement welcome Use PPC contract as benchmark 3 months for new transmission Can you reciprocate? YYYYYes all round

27. New PoC - Duct, Fibre & Transmission New PoC - Fibre & Transmission New PoC - Transmission only New Route Route Aug 2585110 Working Days New PoC - Lead-time (6 months) New Route 45 ExistingProposed 6 months PROPOSALS

28. ‘Agreed ACO’ process to capture delivery type This will ensure that: Both our customers and BT are aware of infrastructure requirements before circuit order placement Circuit orders will be placed with the correct contractual lead-time Industry notification & implementation These changes will require a standard 90 day industry notification Current proposals are for launch 1 st September 2008 This document is circulated for the purposes of feedback & discussion. It relates to plans currently under assessment and subject to design, development and contract. As such, the contents are subject to change.

29. www.btwholesale.com Standard Contract Forum 24 Apr 2008 AOB Date of next Meeting 22 July 2008