1. CROSS-CULTURAL COMMUNICATION

2. MAIN TOPICS LANGUAGE AND CULTURE

3. MAIN TOPICS ENGLISH AS A GLOBAL LANGUAGE

4. MAIN TOPICS COMMUNACATIVE CONTACT

5. MAIN TOPICS FORMAL AND INFORMAL LANGUAGE

6. MAIN TOPICS VERBAL AND NON-VERBAL COMMUNICATION

7. MAIN TOPICS WRITTEN COMMUNICATION

8. MAIN TOPICS STRATEGIES OF EFFECTIVE COMMUNICATION

9. MAIN TOPICS address greetings, introducing people gratitude, apology compliment asking for information agreement/disagreement saying no tactfully expressing negative attitude politely

10. MAIN TOPICS invitation praise request giving an advice appreciation complaint offering and suggesting showing interest

11. MAIN TOPICS presenting information in order persuasion planning ahead expressing opinion

12. MAIN TOPICS filling in forms formal letters e-mail messages

13. MAIN TOPICS Telephoning

14. TEACHER Liudmila N. Polunina, PhD in Education, Associate Professor of the Department of Foreign Languages (Tula State Pedagogical University). Honours Diploma in German and English (Department of Romance and Germanic Languages, Moscow State Pedagogical University). Scientific interests cover comparative education, methodology in language teaching, sociolinguistics. More than 60 publications include 6 textbooks, articles in Russian and foreign scientific journals. The Best Scientific Book Contest prizewinner (2007).

15. Chair of Foreign Languages