1. Greg Reiff Director of Human Resources

2. hardest when they know that you (Ownership, Supervisors, fellow workers) care. This can and will occur if it is a priority of everyone whether you are at the bottom or the top of an organization. RIGOROUS HIRING PROCESS 1. A. Caring – People will work their

3. Full-time Paid Chaplain On-Site (other ideas Marketplace Ministries has p/t opportunities) -Visits bed ridden employees and family members at home and in hospital -Celebrate employee birthdays with free candy or snacks -Provide meals for parents and baby blankets for employee’s newborn babies. RIGOROUS HIRING PROCESS Examples of Caring

4. Adoption Benefit - $7,500 per adoption; 4 weeks of paid time off Top 100 Adoption Friendly Business in 2008 RIGOROUS HIRING PROCESS Supplemental Family Life Benefits

5. RIGOROUS HIRING PROCESS Lots of Help with Minimal to Zero Cost Long-Term Disability Policy AFLAC – Cancer, Life, Hospital, Vision

6. EAP program (up to 4 paid sessions per year) Discounted Rec Memberships to new local gym (New Holland Rec) Credit Union Membership and provide opportunities to meet on-site Flu Shots (Free – pay now or pay later) RIGOROUS HIRING PROCESS Other Opportunities w/ Limited to Zero Cost

7. that you are trustworthy and honest with them whether in good times or in bad, it will show in their reactions to your decisions that you make. RIGOROUS HIRING PROCESS 1. B. Integrity – If your people believe

8. RIGOROUS HIRING PROCESS Best Places to Work in PA – 6 years and Counting Large Company – 250 employees and above -2003 - #50 -2004 - #24 -2005 - #21 -2006 - #9 -2007 - #6 -2008 - #11 (newly awarded last Tuesday)

9. 1 time in 6 ½ years Hundreds of applications received via the Internet or Written Most – Employee Word of Mouth $200 referral bonus RIGOROUS HIRING PROCESS Advertising – Open Positions

10. commitment to work thru issues consistently (not just fairly) in all areas, you will sustain loyalty and longevity from others. RIGOROUS HIRING PROCESS 1. C. Commitment – If you show a

11. In 2009, we will be celebrating with nine (9) QCCI employees in their 25 th anniversaries at QCCI. That is over 3% of our workforce in one year. RIGOROUS HIRING PROCESS Longevity

12. RIGOROUS HIRING PROCESS Inside Information (Communication) as much as possible Via Email Communications Bulletin Board Postings Employee Meetings

13. perfection in all that you do, people will follow. This means in service to others, in the product – its value for the money, and in all facets of life. RIGOROUS HIRING PROCESS 1. D. Excellence – If you strive for

14. Monthly Employee Meetings (both shop/office) Employee Intranet and Employee Newsletters Dealer Review Boards Dealer Trainings RIGOROUS HIRING PROCESS Engagements

15. not least, providing opportunities for both innovation and creativity for all affected parties including family members and vendors. You don’t have set up a 501 3(c) Foundation to help distribute donations/ funds to needy organizations. Just find something that you feel strongly about or ask your employees for some ideas and then pursue a few of these opportunities that your employees could get involved in. If it does not work with the first idea, try a few others. Provide an opportunity for a servant’s heart!!! RIGOROUS HIRING PROCESS 1. E. Stewardship – And last but certainly

16. Just find something that you feel strongly about or ask your employees for some ideas and then pursue a few of these opportunities that your employees could get involved in. If it does not work with the first idea, try a few others. Provide an opportunity for a servant’s heart!!! RIGOROUS HIRING PROCESS Ideas

17. QCCI Foundation – non-profit organization to provide grant opportunities for other non-profit organizations Matching Donation Opportunities – World Vision, Make-a-Wish, etc. Caring Hands – for employee immediate needs due to loss Loving and Caring Softball Tournament and Chicken BBQ Living Word Academy Gold Tournament RIGOROUS HIRING PROCESS Opportunities