1. Enterprise Content Management

2. Definition Enterprise Content Management (ECM) is the strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. - Association for Information & Image Management

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6. Graduate School Degree Warrants: Build e-forms in ImageNow Design ImageNow workflow 2013:Pilot testing by grad coordinators requesting e-warrants 2014:E-warrantsdemo sessions E-warrants live for all grad coordinators B A C K G R O U N D T I M E L I N E F U T U R E career/degree surveys in workflow Leverage the ImageNow completion ImageNow strengthsof forother frequently used forms and processes at the Graduate School H I G H L I G H T S Remodeled, Renewed, Revitalized Using Do IT’ s Enterprise Content Management System ( ECMS), Image Now, to renovate the graduate degree warrants process from paper to online. Identify key steps in the warrant approval routing workflow process Perform analysis of inefficiencies embedded in the paper warrant request process Integrate our new internal GraduateEducation Utilities(GREU)system with ImageNow 2012: Conceptualize a system that pulls data from ISIS (GREU) Deployed GREU/ImageNow to 200 users in 150 programs in all schools/colleges Improved turn around time for warrant request start to finish: 3 weeks to 3 days Increased accuracy of requested warrants via ISIS data prepopulation of ImageNow warrant forms, approved warrant data re- imported as xml for local storage and use Expand the use of ImageNow for the graduate student e- career portfolio including all documents from prospective to alumnus Automate existing end of Max Coller Information Technology fmcol er@grad.wisc.edu Michelle Holland Admissions & Academic Services hol and@grad.wisc.edu S T ART Grad Coordinator: Look up student by term, review verification criteria, request warrant in GREU Grad Coordinator: Name, ID, Program/Plan, term, requestor information sent from GREU into ImageNow e-form Grad Coordinator: Complete the ImageNow e-form, click submit Grad School: Print transcript from ISIS directly to ImageNow Grad School: Approve or deny e-warrant request in ImageNow ImageNow: Send automated email with link to approved e-warrant Grad Coordinator: Open link, view and print approved e-warrant in ImageNow web client Grad School: Review transcript and warrant request from Grad Coordinator in ImageNow FINISH WARRANT WORKFLOW PROCESS

7. Fact Sheet Admissions Accounts Payable Human Resources UW Milwaukee Flex Degree Program Research & Sponsored Programs 6000 users 46 workflows 1200 document types ~ 9 million documents; adding about ~2000 a day Retrieving ~20,000 a day

8. Some challenges Only 20% of document image files are automatically created from digital sources like email Search, reporting and analytics tools Integration with enterprise workflow Use for academic purposes