2. Please click here to proceed... Microsoft XP Migration for the Desktop

3. Overview HOME Return to Previous Page EXIT The Microsoft XP operating system migration for the desktop is a critical enterprise project scheduled for 2004 and 2005. This presentation will provide an overview of the XP Migration project and its impact on the organization, specific business units, and most importantly, your computer. The “client” count as of August 30, 2004 was 7531 computing devices that attached to the network, both internally and externally. (“Client” refers to a company-owned desktop or notebook resource that is able to connect to the network.) The goal for using Microsoft XP as the standard for the desktop operating system, is to ensure utmost industry compliance for network and security requirements, increased multimedia support, and robust crash-recovery. Did you know that “XP” in Windows XP stands for “Experience”? Planning and Slide 5Preparation Post-Migration Primer Who are You Going to Call? ScheduleSlide 12 The New Standard Desktop Application Overview Navigation and Instructions

4. The new standard desktop includes the following applications and links: Microsoft Word 2003 Microsoft Excel 2003 Microsoft Access 2003 Microsoft PowerPoint 2003 Microsoft Outlook 2003 Internet Explorer v6sp2 Devine MindAlign Chat My Benefits HelpMe! The New Standard Desktop HOME Return to Previous Page EXIT Overview The New Standa r d Desktop Application Overview Planning andSlide 5 Preparation Post-Migration Primer Who Are You Going to Call? Schedule Navigation and Slide 14Instructions

5. Application Overview HOME Return to Previous Page EXIT Overview The New Standard Desktop Application Overview Planning and Preparation Post-Migration Primer Who Are You Going to Call? Schedule Application StandardDescription Microsoft Word 2003Upgrade from previous versions of Microsoft Word. Microsoft Excel 2003Upgrade from previous versions of Microsoft Excel. Microsoft Access 2003Upgrade from previous versions of Microsoft Access. Microsoft PowerPoint 2003Upgrade from previous versions of Microsoft PowerPoint. Microsoft Outlook 2003Upgrade from previous versions of Microsoft Outlook, and replacement of Lotus Notes. Internet ExplorerUpgrade from previous versions of Internet Explorer, and replacement of Netscape Navigator. Devine MindAlign ChatAddition to desktop for business unit chat ability. My BenefitsLink to intranet portal for Human Resources and Benefits information. HelpMe!Tool for assisting Help Desk when troubleshooting technical issues. The New StandardSlide 3 Desktop Navigation and Instructions

6. Planning and Preparation Overview HOME Return to Previous Page EXIT The New Standard Desktop Planning and Preparation Who Are You Going to Call? Post-Migration Primer Backing Up Important Data Clean up Email Identify Unused Applications Confirm Slide 9PC ID and Location There are important considerations that need to be addressed before your computer can be migrated. Backup Important Data Clean up Email Identify Unused Applications Confirm PC ID and Location Ready, Set, Go! Ready, Set, Go! Application Overview Schedule Navigation and Instructions

7. Backup Important Data Overview HOME Return to Previous Page EXIT The New Standard Desktop Planning and Preparation Who Are You Going to Call? Post-Migration Primer Backup ImportantSlide 6 Data Identify Unused Applications Cleanup Email Ready, Set, Go! Confirm PC Slide 9ID and Location Application Overview Schedule It is important to back up your data files to your user folder on the network. Look for the following extensions: xls doc jpeg dbf db txt bat Navigation and Instructions

8. Cleanup Email Overview HOME Return to Previous Page EXIT The New Standard Desktop Planning andSlide 5 Preparation Backup Important DataSlide 6 Cleanup Email IdentifySlide 8 Unused Applications Confirm PC ID and Location Ready, Set, Slide 10Go! Microsoft Outlook and Lotus Notes email folders and archives need to be cleaned up, that is, pruned, archived, and backed up. This will facilitate the Microsoft Outlook 2003 upgrade to your email mailbox on the Mail server. A 250 mb limitation on email server storage will be implemented upon migration. Application Overview Who Are You Going to Call? Post-Migration Primer Schedule Navigation Slide 14and Instructions

9. Identify Unused Applications Overview HOME Return to Previous Page EXIT The New Standard Desktop Planning and Preparation Post-Migration Primer Application Overview Backup Important Data Cleanup Email Identify Unused Applications Confirm PC ID Slide 9and Location Ready, Set, GoSlide 10! Any unused applications will not be re-installed after the migration process. Please identify and document those applications that you no longer use, and forward that information to your Information Technology Representative no later than one week prior to your scheduled migration date. Who Are YouSlide 13 Going to Call? Schedule Navigation and Instructions

10. Confirm PC ID and Location Overview HOME Return to Previous Page EXIT The New Slide 3Standard Desktop Planning and Preparation Two weeks prior to your scheduled migration date, an Information Technology Representative will contact you to confirm your PC ID, User ID, and location of your computing resource. Backup Important Data Cleanup Email Identify Slide 8Unused Applications ConfirmSlide 9 PC ID and Location Ready, Set, Go! Post-Migration Primer Who Are You Going Slide 13to Call? ScheduleSlide 12 Application Overview NavigationSlide 14 and Instructions

11. Ready, Set, Go! HOME Return to Previous Page EXIT The New Standard Desktop Planning and Preparation Schedule Application Overview Backup Important Data Cleanup Email Identify Unused Applications Confirm PC ID and Location ReadySlide 10, Set, Go! On the day of your scheduled migration, you will receive a pop-up notification reminding you to be sure you have completed your back up process. Additionally, you are to log out of the network, and leave your computer turned on in the Ctrl-Alt-Del state. The migration will commence at 6:00 PM, and will take approximately three hours to complete. Testers for your business group will be onsite Saturday at 9:00 AM to test business critical applications. You will have access to your computer the following Monday morning at 7:00. Overview Post-Migration Primer Who Are You Going to Call? Navigation and Instructions

12. Post-Migration Primer HOME Return to Previous Page EXIT Who Are You Going to Call? Planning and Preparation Schedule Post-Migration Primer The Monday morning after your migration, there will be additional resources available to provide assistance. When calling the Help Desk, tell them that you have just been migrated, and you will be placed in an urgent queue. Upon logging in for the first time after the migration, launch all of your applications and confirm that data and mail archives have been successfully restored. Overview The New Standard Desktop Application Overview Navigation and Instructions

13. Schedule HOME Return to Previous Page EXIT Who Are You Slide 13Going to Call? Planning and Preparation Post-Migration Primer Schedule Your business unit will be scheduled for migration upon confirmation that Microsoft XP compliance with all applications have been signed off by Client Service representatives. You will be notified of your exact date three weeks prior to the appointed time. Please contact your division manager for exceptions to this schedule. Overview The New Standard Desktop Application Overview Navigation and Instructions

14. Who Are You Going to Call? HOME Return to Previous Page EXIT ScheduleSlide 12 Planning and Preparation Post-Migration Primer Who Are Slide 13You Going to Call? For issues relating to the Microsoft XP migration, before and after, contact the Help Desk. Be sure to give them your migration date, so they will can escalate your request if need be. Overview The New Standard Desktop ApplicationSlide 4 Overview Navigation and Instructions

15. These links will return to the previously viewed slide, to the home page or allow the viewer to exit the presentation. Overview HOME Return to Previous Page EXIT HOME Return to Previous Page EXIT Navigation & Instructions Overview This link will skip to another category of the presentation. This link will highlight as shown, to indicate current category being viewed Who AreSlide 13 You Going to Call? The New Standard Desktop Planning and Preparation Schedule Overview Application Overview Post-Migration Primer