1. We Honor Veterans: Overview and Partner Commitment Enter presenter name here Enter organization name here Enter presenter email here

2. What is We Honor Veterans (WHV)? National awareness and action campaign Developed by National Hospice and Palliative Care Organization (NHPCO) In collaboration with Department of Veterans Affairs (VA) Encourage partnerships between community hospices, state hospice organizations and VA facilities

3. Our common goal: Providing the best possible care for Veterans in the best possible manner and setting. While….. Honoring Veterans’ preferences

4. Why WHV? Approximately 680,000 Veterans die in the US every year: 25% of all deaths! A vast majority of Veterans are not enrolled in VA and may not be aware of end-of-life services and benefits available to them Community hospices can join in better serving and honoring our nation’s Veterans and be listed on the We Honor Veterans website

5. Why WHV? Creates a culture that includes Veteran- centric activities –Taps into a shared value of honoring our nation’s Veterans –Moves from organizations’ needs and goals to Veterans’ needs and goals –Moves the focus from individual organizations to partnerships 5

6. What is “Veteran-centric”? Focuses on the needs, desires and treatment of our Veterans Requires Veteran responsibility and accountability Depends on communication, coordination and collaboration among healthcare providers 6

7. We Honor Veterans Campaign Goals Promote Veteran-centric educational activities Increase organizational capacity to serve Veterans Support development of strategic partnerships Increase access and improve quality

8. What does We Honor Veterans mean? Asking about military history and knowing what to do with the answer Partnering to improve care Extending VA and community reach to improve care and access Improving quality by measuring the impact of VA and community interventions

9. In Support of the Goals www.WeHonorVeterans.org Centralized Information Educational Resources Partnerships

11. Web Resources Presentations –WHV Overview and Partner Commitment –Basic Training for Understanding the VA –Building a Veteran-centric culture –Service-Related Diseases, Illnesses and Conditions –Hospice-Veteran Partnership –Veteran Benefits –Memorials and Salutes for Veterans and Caregivers

12. Web Resources Military History Checklist Hospice-Veteran Partnership Toolkit Tip Sheets Building Relationships with VA Relationships with Provider groups Engaging Veterans Veteran Appreciation/Recognition Certificates Links to VA and other websites

13. Partnerships Better Prepared to: Build professional and organizational capacity to provide quality care for Veterans Develop and/or strengthen partnerships with Veteran organizations Increase access for Veterans in your community, region and state Network with other hospices across the country to learn about best practice models

14. Levels of Commitment Recruit: Get oriented and commit Level 1: Provide Veteran-centric education Level 2: Build organizational capacity Level 3: Develop and strengthen relationships Level 4: Increase access and improve quality

15. Levels 1 – 4 Categories of Activities 1.Education –Staff and volunteer education and programs –Community Education 2.Organizational policies and procedures –Integration 3.Hospice-Veteran Partnerships (HVP) –VA Medical Centers and community stakeholders –Local, regional and statewide HVPs

16. Recruit: Committing to the Program Review We Honor Veterans Overview PowerPoint presentation Sign and submit the Partner Commitment form (President/CEO/Executive Director)

17. Level 1 Activities Education –Conduct minimum of 3 Veteran-specific presentations for staff, volunteers Organizational policies and procedures –Review Military History Checklist –Integrate into admission process Hospice-Veteran Partnerships (HVP) –Identify designated Hospice and Palliative Care contact person –Review HVP PowerPoint presentation

18. WHV: What’s in it for us? Community Hospices –Extension of commitment to community –Privilege to honor those who have served our country –Provide quality EOL care to Veterans –Expand business relationship with VA It’s just the right thing to do! VA –Increased confidence in making referrals to community providers –Enhanced ability to identify providers that have Veteran-specific skills and knowledge –Heightened satisfaction in being able to honor Veterans’ preferences to go home

19. Join Us! Review this presentation—Done! Complete and submit the Partner Commitment to WHV Receive acknowledgement of your Partner Commitment Check the website for your listing as a Recruit Start working on Level One Activities!

20. Contact Us We Honor Veterans A program of the National Hospice and Palliative Care Organization Email: veterans@nhpco.org www.WeHonorVeterans.org