1. Measuring Local Wellbeing in Scotland Colin Mair, Chief Executive Improvement Service

2. Scope Introductory Points The Scottish Context Measuring Local Wellbeing Going Forward

3. “Wellbeing” : Initial Points Semantics : “Wellbeing”; QOL”; Life Satisfaction”; “Happiness” Measurement : Objective  ----  Subjective / Experimental Focus : Individual  --  Collective Wellbeing Role : Government, public services and communities

4. Some Key Findings Strong linear relationship between income  subjective wellbeing (50%) Plateau Effect : £45,000 + (2007) (EIU) Inequality affects objective and subjective wellbeing across the range Income, health and educational opportunity highly correlated Security and cohesion appear independent

5. The National Performance Framework in Scotland Purpose : Sustainable economic development Strategic Objectives : Healthier, wealthier, fairer, smarter, greener National Outcomes : 15 derived from purpose and objectives SOA : Priority local outcomes given context, circumstances and national outcomes

6. Points Translation and articulation : Not “command and control” Economic wellbeing : correlates and preconditions Focus on Collective Wellbeing : Public value : Subjective value Localism, diversity and wellbeing

7. Measuring “Wellbeing” (1) Educational Wellbeing Context : Quality of schools; authorities; pre-school access; facilities and ratios Performance : Key stage attainment; S4-S5 tariff scores; vocational qualifications Outcomes : Positive destination : FE/HE; training; employment Satisfaction : Parental satisfaction with school

8. Issues Total population or segments : equalising outcomes (SIMD) Destinations : Types; values and purpose Links to wider aspects of wellbeing : social and economic Experiential or satisfaction measures for children e.g. school estate renewal

9. Measuring Wellbeing (2) Health Wellbeing Context : Acute and community infrastructure; access to services; service redesign Performance : Screening; health improvement uptake; early diagnosis; waiting times; clinical quality etc Outcomes : HLE; SMR by category; demography; segment); experienced health Satisfaction: Patient and family experience (little on expectations)

10. Measuring Wellbeing (3) Community Wellbeing Context : “Affordable” housing; communal facilities; service access; connectivity Performance : Homelessness and inappropriate housing; crime and accident rates; facilities utilisation; inflow  outflow; demographic and social mix Outcomes : Experienced wellbeing: quality; value; safety; cohesion Satisfaction : with area and amenities

11. Some General Observations “Monopolistic” public service perspective on “wellbeing” : measuring outcomes via public service responsibilities and accountabilities “Doing wellbeing to”; creating wellbeing with”; “facilitating communities to achieve wellbeing” Fragmented approach : dimensions; weighting composite measure; benchmarked

12. Some General Observations Inequality insufficiently surfaced and focussed : improvement; maintenance and policy Politics, attitudes and distribution of wellbeing : the voter paradox

13. Going Forward Local indicators project Standardising customer experience measurement Standardising community experience measurement Potential for “integrated area profile” : objective and experiential measure

14. End Points End outcomes and wellbeing The equality opportunity is insufficiently explored The reach of public services needs reflected on : contributions analysis and wellbeing Better measurement would help : integration and independence