1. Inbound Norway

2. Norway Market overview Norway has a population of 5.1 million inhabitants 3.7 million buy online Online sales amounted to a value worth $10 billion in 2013 The annual average online spend is $ 2702 It is estimated that 6.2% of the total retail of goods are bought online Online shops with a turnover exceeding $ 7.986 per year must be registered for VAT in Norway The top 3 categories 1 2 3 Food & Beauty Products Clothing & Accessories Books,Home & Garden The top 3 countries they buy from 1 2 3 US UK Sweden “50% off all online orders are cross-border”

3. Highlights for the service shipping to NO Delivery via a trusted partner One injection points into Norway (Oslo) DDP service for all shipments Clearance into NO via a local partnership. No duty free & no sales tax charged ≤ 350 NOK) No Food or Supplements are permitted into Norway without being registered. Full tracking from origin including pickup, customs clearance and end-delivery Delivery service mainly via pick-up points with a proof of delivery (scan) Covering NO in between 3-9 days from US, EU, Asia, AU Final mile delivery in NO from 1-4 days No insurance coverage Maximum weight : 77,16 lbs (35kg) and parcel size : length is maximum 59 inch (150cm) and length +2 width +2 height 120 cm: (59 inch (150cm)

4. Special requirements for customs clearance into NO ! Additional information which is requested to perform customs clearance and delivery into Norway Detailed description of the goods incl. value of the goods, country of origin need to be submitted in an electronic format Pro-forma invoices need to be added to each parcel (if available) Not required to have a fiscal representation in NO for B2C shipments Highly recommended to include all the contact details of the shopper: phone number (preferable the mobile number) and email address, so the addressee can be reached

5. Operational flow to deliver into NO StepDescriptionTransit 1Buyer places order onlineDay 0 2 We pick up parcels in your facility or you drop at our facility. We consolidate and prepare for delivery to NO Day 1 3 We airlift parcels Oslo, and performs customs clearance through our 3 rd party partner US: 2 days EU: 1-2 days Asia: 2-4 days AU: 2-3 days 4 Parcels are injected into our Norway partner network for delivery within Norway 1-3 days

6. Transit times for shipping to NO via Oslo Oslo 1-2 days 3 days 3-4 days Final Mile NO Delivery Transport to NO* From US:2 days From EU: 1-2 days From Asia: 2-4 days From AU: 2-3 days E2E transit times to NO From US: 4-7 days From EU: 3-7 days From Asia: 4-9 days From AU: 4-8 days *start from LG facility – 1 extra day for handling