1. Chapter 14 Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 1 Applying and Interviewing for Employment

2. Learning Objectives 1.Submitting your résumé 2.Understanding the interview process 3.Preparing for a job interview 4.Interviewing for success 5.Following up after an interview Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 2

3. Submitting Your Résumé Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 3

4. Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 4 Application Letters SolicitedUnsolicited Why You Are Sending It What You Are Sending Benefits of Reading It

5. Clearly identify the opportunityClearly identify the opportunity Show you understand the companyShow you understand the company Don’t volunteer salary historyDon’t volunteer salary history Keep it short—about three paragraphsKeep it short—about three paragraphs Show personality but stay businesslikeShow personality but stay businesslike Project confidence, not arroganceProject confidence, not arrogance Copyright © 2012 Pearson Education, Inc. publishing as Prentice Hall Application Letter Tips Chapter 14 - 5

6. Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 6 Using the AIDA Plan AttentionAttention InterestInterest DesireDesire ActionAction

7. Résumé Follow-Up Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 7 CommunicationCommunication ProfessionalismProfessionalism Employer InstructionsEmployer Instructions Closing DateClosing Date

8. Has a decision been made?Has a decision been made? Can you tell me what will happen next?Can you tell me what will happen next? What is the company’s time frame?What is the company’s time frame? Could I follow-up in another week?Could I follow-up in another week? Can I provide additional information?Can I provide additional information? Copyright © 2012 Pearson Education, Inc. publishing as Prentice Hall Follow-Up Questions Chapter 14 - 8

9. Understanding the Interview Process Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 9

10. Interview Sequence Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 10 ScreeningSelection Final Stage

11. Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 11 Group Stress Situational Open-Ended Panel Working Behavioral Structured Types of Interviews

12. Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 12 Interview Media TelephoneTelephone Email and IMEmail and IM Video TechnologyVideo Technology Online OptionsOnline Options

13. Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 13 What Employers Seek Suitability Organization Fit AttitudesAttitudes Personal Style BackgroundBackground ExperienceExperience Job-Related Traits EducationEducation

14. Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 14 Preemployment Tests Integrity Personality Cognition Knowledge and Skills Knowledge and Skills Substance Abuse Substance Abuse Background

15. Preparing for a Job Interview Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 15

16. Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 16 Research the Company Operations Markets Challenges

17. Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 17 Employer’s Questions The hardest decision you ever madeThe hardest decision you ever made Your greatest weaknessesYour greatest weaknesses Goals over the next five yearsGoals over the next five years What you didn’t like about prior jobsWhat you didn’t like about prior jobs Relate something about yourselfRelate something about yourself

18. Prepare Your Questions Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 18 Demonstrate Understanding Demonstrate Understanding Steer the Discussion Steer the Discussion Evaluate the Opportunity Evaluate the Opportunity Meet Interviewer Expectations Meet Interviewer Expectations

19. Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 19 Build Your Confidence

20. Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 20 Polish Your Style Mock InterviewsMock Interviews Nonverbal SkillsNonverbal Skills Voice TrainingVoice Training

21. Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 21 Professional Image GroomingGrooming ClothingClothing BehaviorBehavior

22. Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 22 Be Ready Upon Arrival PreparingTravelingWaiting Your Résumé Support Papers Your Portfolio The Location The Route Travel Time Review Professionalism Respect

23. Interviewing for Success Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 23

24. Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 24 The Warm-Up Stage FirstImpression BodyLanguage SocialSkills

25. Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 25 Asking and Responding CarefulListening PersonalQuestions Questions-and-Answers

26. Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 26 Courtesy and Interest SalaryOptions InterviewNotes Close the Interview

27. Following Up After an Interview Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 27

28. Follow-Up Messages Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 28 Thank-You Message Message of Inquiry Request Time Extension

29. Follow-Up Messages Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 29 Letter of Acceptance Letter Declining Job Offer Letter of Resignation

30. Applying and Interviewing for Employment Copyright © 2012 Pearson Education, Inc. publishing as Prentice HallChapter 14 - 30