2. Project Management & Business Support May 9, 2014 Update ECSC Meeting

3. In order to achieve its vision, Schulich requires a comprehensive organizational response that: 1.integrates activities from a broad range of stakeholders, 2.delivers excellence at a distance, and 3.understands the effectiveness of processes, communications, project management and teamwork methodologies. ECSC May 9, 2014 From the Deloitte Report …..

4. ECSC May 9, 2014 The change will be deliberately phased to recognize culture, skills, functional and process dependencies 1. Get building blocks right2. Process and methods change 3. Complete reorganization with refinement of reporting structures Place new organizational capabilities and regroup contiguous functions Focused on process changes to equip the organization with methods and skills required to fully realize organization benefits Final steps of reorganization with the implementation of improved technology and process methods.  Define Senior level roles & departmental lines change to accommodate the new initiative  Build a technology/process plan – process becomes both the limiter and enabler of speed of change.  Begin skills training in project and team methods  Process redefinition - Technology/process is primary change pace driver  Job responsibilities, skills and reporting structures will be refined to support new capabilities  Performance measures will be reviewed and modified.  Skills and behaviors training  Complete roll out of new accountabilities and refined processes and technology From the Deloitte Report …..

5. ECSC May 9, 2014 The change will be deliberately phased to recognize culture, skills, functional and process dependencies 2. Process and methods change May 2014 Update Focused on process changes to equip the organization with methods and skills required to fully realize organization benefits For ‘knowledge transfer’ & to build depth in Schulich : ‘Focus’ 2-Day workshops - more detailed training & tools to build depth within Schulich – excellent feedback Standard Operating Procedures workshop being offered Continue to conduct Operations Reviews across the organization  Benefits ….. Developing process competency across the organization Provides a common language Provides need for clarity around roles and skill sets Performance metrics and their importance being identified High level awareness on the importance of change management Ensuring optimal efficiency & effectiveness throughout the organization Skills gaps & behaviours continue to be addressed &/or training provided 2012+ Transitional State From the Deloitte Report ……

6. ECSC May 9, 2014 3. Complete reorganization with refinement of reporting structures May 2014 Update Final steps of reorganization with the implementation of improved technology and process methods. Working & moving in that direction …….by end state: All Operations Reviews will be complete and recommendations implemented. To do – Dentistry, Grad Studies/Research, Departments  Benefits ….. Recommendations will be implemented by end state All groups will be administratively supporting the Strategic Plan Standard Operating Procedures will be in place Balanced Scorecard & metrics in place and monitored effectively Schulich working in a Continuous Process Improvement mode - always aware of and adjusting for the changing environment In ‘management state’ - making it stick! 2014/15 End State From the Deloitte Report ……

7. Questions / Comments ? ECSC May 9, 2014