1. The Zero Project 2014 on Accessibility - Results Zero Project Indicators Maria Orejas & Carmen Arroyo de Sande, European Foundation Centre Innovative Practices Michael Fembek, Essl Foundation Innovative Policies Ingrid Heindorf, World Future Council

2. Zero Project Indicators – an Overview 32 Questions in 8 languages: CRPD + Accessibility Traffic light system (Yes, Yes with Qualifications, No) Comments and additional remarks Respondents: 164 disability experts from 130 countries. Coverage: more than 80% of all the states that have ratified the UN CRPD. Data: quantitative and qualitative analysis

3. Zero Project Indicators and Graphs Human Development Index (HDI 1-HDI 4): 13 Topics Biggest gap: Transport, Built Environment, Public Procurement

4. Zero Project Indicators – Key Findings Personal and Political Rights: Most encouraging positive answers Screenshot Q A9: Marriage, Parenthood and Relationships Emergency Issues: Worst results (89/130 red traffic light on state’s early warning system; 14/130 green lights on emergency phones lines) Data Availability: Best scores in HDI 1 countries and there is not a big difference between HDI 2, HDI 3 and HDI 4 Screenshot Q A14: Data on State Employment

5. Zero Project Indicators – Key Findings Transport: Dramatic quantitative results, as not even one capital city in the world can be travelled without barriers Screenshot Q A3: Urban Transport System Built Environment: Newly constructed buildings - Central and Eastern Europe stand out. General trend: Mainly for physically disabled people and for governmental buildings. Legal time frame is still missing in many countries (red light for 88/130 countries) Screenshot Q A1: Newly Constructed Buildings

6. Zero Project Indicators – Key Findings Employment: Trend reversed in HDI 1 countries with regard to unemployment rate. Asia less below average - huge presence of industry, globalization processes Screenshot A13 Accommodation in the Workplace Education: Only 13 out of 130 countries surveyed gave a clear 'No’, including three EU countries ICT, Products and Services: High dependency on availability of Internet services. Digital divide. Some progress on mobile phones and web accessibility Curriculum: Architecture students and engineers better trained than ICT students

7. Zero Project Indicators – Key Findings UN CRPD: Although the question related to the presence of an umbrella organisation ranks fourth in positive answers, in general there are very few focal points Independent Living: Availability of state allowances depends on type of welfare system Screenshot Q A7 Public Procurement: Lots of unused potential and huge difference between the most developed and the least developed countries Screenshot Q B1

8. Innovative Practices Innovation Professio- nalism ImpactScalability

9. How the Expert Network Selected the Innovative Practices in a Three-Step-Process 1.Nomination 243 Practices from 58 countries nominated by the Zero Project expert network 2. Shortlisting 134 Practices were shortlisted according to defined criteria 3. Voting 54 Innovative Practices were finally selected, based on votes from 208 experts worldwide Key Message Innovative Practices work in all different aspects of accessibility. There is no big solution, but hundreds of small ones.

10. Clusters of Innovative Practices Built Environment Cities & Tourism Transport ICT Services Culture Museums Theatres Cinema Events Assistance Emergency Financials Products Global South Three more clusters were added to the fields named by Art. 9

11. Clusters of Innovative Practices Built Environment Transport ICT Services Culture Global South Cities & Tourism Size represents number of shortlisted Practices (Total: 134)

12. Voting for the Best Quarter of all Practices, and also within Every Cluster Built Environment Transport ICT Services Culture Global South Cities & Tourism... and also within expert groups (NGOs, academics, EU, CEE, businesses) and disability groups (all, blind, deaf, physical, learning/psyc hosocial)

14. 16 Techniques Used by Innovative Practices All StakeholderApps/SoftwareAssistanceDatabase E-BooksGuidebooks Innovative Devices (Online) Maps Multimedia Guides Multimedia Presentation One-Stop-ShopPeer-to-Peer Professionals Involved Standards and Norms Translation Tools Universal Design Dark coloured techniques are used by at least 4 Innovative Practices Key message: 16 techniques are used by successful Innovative Practices

15. Online Maps wheelmap.org wheelchair-user accessibility Germany Accessible Maps read aloud Austria wege- finden.at Austria Waysforall navigating for the blind Austria

16. Translation Tools Verbavoice simultaneous translation Germany Scop Le Messageur simultaneous translation France eSpeak text to speech for the blind India Maths in Braille Austria

17. Standards and Certificates BCA Certificates for Universal Design Singapore ColourADD Standards for Colours Portugal Inclusion Europe: European Easy-to-Read Logo Belgium

18. Training Professionals and One-Stop-Shops ÖZIV Access Austria MOMA New York Easy Entrance Austria Cultural Art without Borders Sweden

19. Guidebooks and Multimedia Guidebook Accessible Ethiopia Evacuation Manual in DAISY Format Japan Inspired Services Publishing United Kingdom Escola de Gente multimedia theatre Brazil

20. Universal Design/ Design for All Changing Places United Kindgom Home from Home Apartment Ireland Flagging Accessible Cities Spain TAV Accessible Airport Istanbul Making Events Accessible Belgium Scandic Hotels Sweden and Norway

21. Innovative Devices Accessible Banking Austria Talking ATMs United Kingdom Leveraged Freedom Chair USA Apphear mobile induction loop Austria Artesens feeling arts through different senses France Manchester Museum Haptile/ tactile experience UK E- Accessible Education in Serbia and Macedonia

22. Apps and Software ATOC web-based maps for 2,500 train stations United Kingdom Aspace info for persons with cerebral palsy Spain Amovil finding the right mobile device Spain

23. Assistance Free Transport for Students Montenegro RelayService assistance for the deaf Austria

24. All Stakeholders City Bridge Trust accessible buildings for NGOs UK RioInclui accessible housing for the poor Brazil CETRAM customising health solutions Chile

25. Innovative Policies – Key Findings, Part I 1.Policies for all aspects of UN CRPD Article 9 2.Policies benefitting persons with all types of disabilities 3.Policies engaging everyone in society 4.Policies for low-income contexts 5.Policies mainstreaming disability into development programming

27. Policies for all Aspects of UN CRPD Article 9 Qatar’s comprehensive eAccessibility policy addresses key issues on information and communication technologies

28. Policies Benefitting Persons with all Types of Disabilities Ireland’s standard obliges energy suppliers to make all their communications accessible

29. Policies Engaging Everyone in Society Japan’s housing mortgage scheme addresses the need for accessible private housing

30. Policies for Low-Income Contexts Cape Town’s public bus system (BRT) is inclusively designed and pays attention to the entire journey thanks its universal access policy

31. Policies Mainstreaming Disability Colombia’s Plan Vive Digital pays special attention to people with disabilities, to increase their capacities and opportunities through fostering their access to ICTs

32. Policies Mainstreaming Disability into Development Australia is one of those few countries which has ensured that people with disabilities are included in, contribute to, and benefit equally from its development efforts, thanks to its Development for All strategy

33. Innovative Policies – Key Findings, Part II 1.Developing policies 2.Implementing policies 3.Enforcing policies 4.Monitoring policies

34. Developing Policies - Who are the Drivers of Legislative Action? Thanks to Solo city’s lively disability movement, the Standard of Accessibility of Public Transportation, Information and Communication was introduced.

35. Developing Policies - Who to Consult with? In Berlin State a permanently established Accessible Construction Working Group, that includes DPOs and Disability Commissioners, has played a particularly prominent role in drafting the handbooks and the mechanism of a consistent and mandatory accessibility concept.

36. Implementing Policies - Improving Accessibility Expertise Hong Kong’s access co-ordinator scheme established a focal point in each policy department and venue.

37. Implementing Policies: Involving Persons with Disabilities With its accessibility policy, the London 2012 Olympic and Paralympic Games’ Committee ensured that everyone could participate equally as spectators, athletes or workforce.

38. Implementing Policies: Opportunities for Cooperation In Spain, the world’s biggest public-private partnership on universal accessibility has been established, which provides financial and technical support to manifold stakeholders, including public authorities, universities and non-profit entities.

39. Enforcing Policies: Mandating Standards and Compliance Norway’s Anti-Discrimination and Accessibility Act requires the application of universal design and establishes that inaccessibility is a matter of discrimination

40. Enforcing Policies – Using Reviews and Inspections Kuala Lumpur has set up a comprehensive monitoring and enforcement system

41. Monitoring Policies - Support from Civil Society Uganda’s disability movement, the main initiator of Uganda’s Accessibility Standards, recently created a National Accessibility Audit Team in order to monitor implementation

42. Monitoring Policies – Establishing Ombudsmen In Norway, monitoring of policy has been assigned to the Equality and Anti-Discrimination Ombudsman and Tribunal

43. Join the Network! Website www.zeroproject.orgwww.zeroproject.org Facebook www.facebook.com/zeroproject.orgwww.facebook.com/zeroproject.org Twitter https://twitter.com/zeroproject.orghttps://twitter.com/zeroproject.org Youtube www.youtube.com/user/Zeroprojectorgwww.youtube.com/user/Zeroprojectorg Emailoffice@zeroproject.org Nominate projects, practices and policies! Fill in the UN CRPD questionnaire for your country! Any other idea for cooperation? Tell us!