2.  The aim of this presentation is to help you understand how to describe the internal resources of a system including: › Human resources › Technological resources › Accommodation resources

3.  There isn’t just one single thing that makes up a system.  It order for it to function you need: › People to operate the system › Technology to make the system work › A place to keep and use the system  Remember…this is a describe section. This means you need to: › Identify features of a particular thing. › Amplify your feature so we know what it is. › Provide a suitable example which gives us an idea of how that feature is used.

4.  All systems need to be used and operated by people.  Some systems are automated but still require human input to ensure it is working properly.  Human resources can either by contracted full time or part time, or hired by an outside agency.  Some jobs only need to be carried out once a year so it is more cost effective to employ agency/temp staff for a month than pay for a full time person for the whole year.

6.  For any system to work it needs the technology to back it up.  This might include: › Computers, peripherals, servers and network hardware to run and manage the system. › Computer Aided Manufacture (CAM) to produce products. › Electronic Point of Sale (EPOS) to allow transactions to take place.  This can include both manual systems and automated systems. › Simulators to train staff

7.  All organisations need a ‘base of operations’.  All companies need to think about: › where their human and technological resources will be based.  This also includes where their workers will park and what transport links are available to those who don’t/can’t drive. › where their products will be manufactured. › where their products/services will be sold.

8.  Play.com is a very popular e-commerce website. When shopping online people don’t really think about all the things that happen to get their product delivered to them!  They currently have about 500 workers and over 8 million items in stock.

12.  In the text book on page 172 there is another good example using a church as the subject matter.  Take a look.  Two examples are better than one!

13.  Identify the human, technological and accommodation resources in your school. › When you have done this, describe each of those features.  Describe two human resources which are required to work with ICT in a bank.  Describe a technological resource, other than a computer, that is used to make golf balls.  Describe the accommodation requirements of play.com.