1. Settlement, Protection and Attraction (SPA) and Christchurch Area Office (CAO) Faye-Maree Francis &Tony McNeill

2. Support migrants to settle in work Supply trusted information products & services to new migrants, their employers & sectors Support regions to retain migrant skills they need Lead achievement of New Zealand Migrant Settlement and Integration Strategy outcomes

3. Immigration New Zealand Management, Co-ordination Regional planning Enhance sector leadership Promotion and marketing Provide tools & resources Immigration New Zealand Management, Co-ordination Regional planning Enhance sector leadership Promotion and marketing Provide tools & resources Customer Relationship Management System Active two-way engagement and provision of services & resources for migrants and employers through migration pathway via multiple channels Customer Relationship Management System Active two-way engagement and provision of services & resources for migrants and employers through migration pathway via multiple channels Immigration Contact Centre Phone Contact Centre Contact Centre 7am to 7pm Monday to Saturday Interpreting available through Language Line Immigration Contact Centre Phone Contact Centre Contact Centre 7am to 7pm Monday to Saturday Interpreting available through Language Line Citizens Advice Bureau - Face to Face and Workshops Delivered by 30 selected CABs nationwide Enquiries, referrals, seminars and activities for newcomers. Interpreting available through Language Link Citizens Advice Bureau - Face to Face and Workshops Delivered by 30 selected CABs nationwide Enquiries, referrals, seminars and activities for newcomers. Interpreting available through Language Link NZ Now Website NZNow website Generic and regional settlement information Knowledge base for ICC and face to face service NZ Now Website NZNow website Generic and regional settlement information Knowledge base for ICC and face to face service Relationship Managers – Migrant Skills Retention Regional retention specialists Strategic role – local ED plans, employers, Local Settlement Network Relationship Managers – Migrant Skills Retention Regional retention specialists Strategic role – local ED plans, employers, Local Settlement Network Immigration NZ Tools and Resources Tools & resources to aid retention (collateral, seminars, training) A new delivery model for settlement information services

6. By the numbers In 2013/14 INZ made 500,000 Immigration decisions 30,000 residence applications 235,000 visitor visa applications 180,000 work visa applications 93,000 student visa applications

7. Common Visa Types Skilled Migrant Category Work to Residence Work Visas Essential Skills Work Visa Study to Work Visa Working Holiday Scheme

8. Current Policy Settings Streams And Products Long Term Skill Shortage List (LTSSL). A list of skilled occupations in shortage nationally and applicants can work to residence. Immediate Skill Shortage List (ISSL) List of skilled occupations in current shortage by region Canterbury Skills Shortage List Contains occupations in critical shortage, related to the Canterbury rebuild. Labour Market Test Use this option if occupation and qualifications/experience of candidate are not on a skill shortage list. Working Holiday Scheme New Zealand has working holiday schemes for citizens of 42 countries.

9. Variation of Conditions (VoC) Apply for a Variation of Conditions (VoC) if employee holds: -an employer-specific work visa and wishes to change employers (but not job type) within same location specified on work visa or -a Work to Residence visa (accredited employer) and wishes to change jobs with current employer or change to another Accredited employer (must continue to meet minimum salary requirements). Apply for a new work visa if: -want to change the job type (e.g. a promotion or job roles are combined). This applies even if the new position is with the same employer or - the applicant wishes to move to a different location to that specified on work visa. (except if holds a work to residence visa [accredited employer])

10. Christchurch Area Office and the Canterbury Skills and Employment Hub Launched in November 2012, the Canterbury Skills and Employment Hub (the Hub) seeks: To help employers access local sources of skills and labour. Where suitable or trainable New Zealanders cannot be found, to meet firms’ labour and skills needs through migrant labour. The Hub works towards these goals by front-end loading of the Labour Market Test for immigration purposes. This means that the labour market test takes place earlier, ideally before the employer has contacted possible migrant workers. 10

11. Reading and understanding your visa label

12. Some of the common barriers we see that will delay the processing of an application are: Medicals out of date Medical requires referral to Immigration New Zealand Medical Assessor Police certificate out of date Applicant declares character issues Form not completed correctly or not signed No letter of support from Canterbury Skills and Employment Hub when required Supporting documents not originals or certified Common Barriers

13. Anyone giving immigration advice, needs a licence (unless exempt). Immigration NZ will not accept applications from unlicensed advisers. Register of licensed advisers available at www.iaa.govt.nzwww.iaa.govt.nz For more information contact the Immigration Advisers Authority Website: www.iaa.govt.nzwww.iaa.govt.nz Free phone: 0508 IAA IAA (0508 422 422) Email: info@iaa.govt.nzinfo@iaa.govt.nz Immigration Adviser Licensing