1. Four Floors, one door to success; enhancing the learning outcomes of EAL (English as Additional Language) students, both domestic and international, in QUT Business School, Brisbane CRICOS No. 00213J QUT Business School Language and Learning Support Lee Holloway and Felicity Jodell, Language and Learning Advisers – ISS/QUT Business School, Brisbane November 2011 AALL 10 th Biennial Conference, Adelaide, Australia

2. Project Parameters CRICOS No. 00213J ISS/QBS– Traditional support + joint collaboration with QBS Initiative  Commitment to fund four embedded positions for 2 years (April 2010-2012)  Action research project to address the growing numbers of EAL students in the University’s largest faculty ( 2011 – 9,154 students with 41.4% IS, PG course enrolments 2,147) http://busobj.qut.edu.auhttp://busobj.qut.edu.au  Project began by targeting PG core units with large numbers of EAL students and assessment items that require support. a university for the real world R

3. Policy meets Practice CRICOS No. 00213J AUQA/ TEQSA/GPP require universities to support EAL students in diverse ways. Recognition that first year PG students need proactive transition FYHE research (Kift, Nelson and Clarke, 2010) Support Provided: EAL Orientation Intensive English Language Development Program in first 4 weeks of semester a university for the real world R

4. People power CRICOS No. 00213J One LLA (Language and Learning Adviser) embedded in each school:  Economics and Finance  Management  Accountancy  Advertising, Marketing and Public Relations a university for the real world R

5. I’ll have four of those please Four different disciplines with inherent similarities and differences Supported by four distinct personalities Four main focus areas: discipline specific workshops, consultations, ELDP (English Language Development Program) and support for At Risk students Cross fertilisation of students academic skills across all four schools

6. Relationships-the core of the project CRICOS No. 00213J a university for the real world R Students LLAsAcademics Additional Partnerships Teaching and Learning Team

7. Don’t water the rocks

8. Ongoing Collaboration provides… CRICOS No. 00213J a university for the real world R Discipline specific Workshops Consultations: 1:1 or groups ELDPAt Risk Support Opportunity to contribute to teaching and learning tasks

9. Evaluation –work in progress CRICOS No. 00213J a university for the real world R ChallengesRewards Opportunity to be involved at many levels Sense of Identity Adaptability creates opportunity Policy vs Practice Goals may seem ambiguous at times

10. Team Work – over to you! CRICOS No. 00213J a university for the real world R www.boston.com/bigpicture/2011/10/thailand flood reaches Bangkod.html

11. Please work in pairs/threes CRICOS No. 00213J Please identify what strategies you use: to work closely with academics to embed support for students a university for the real world R

12. QUESTIONS?