1. HotCom the universal hotel- communication system
Axel Maune Sep. 2005

2. The modular solution for Hotels, Motels, and Inns in an overview
HotCom compact
the small Front-Office-System
Standard Telephone-Software with HotCom specific features e.g. Call-charge-data processing / Printer, DSS-function
HotCom on server basis
for the exchange of data between the PBX and a server system → HotCom BCS (Communications server)
as a modular small Front-Office System (without reservations) → HotCom BCA ( Communications application)
as an integrated solution for hotels of all sizes
→ HotCom PMS (Property Management System)

3. HotCom Compact - the solution on standard PBX software
Integral 5
Standard hotel-applications Front Office without additional hardware
Front Office
Voice Mail
Call-charge-processing
Administration
/ Service
Guest

4. Digital System-Terminals
Integral T3 Compact Integral T3 Classic Integral T3 Comfort
Display 1-digit,
24 characters
SO, UpN, IP
Options:
DSS-module
Graphite grey, polar white
Graphic display: 4-lines,
26 characters
SO, UpN, IP
Options:
DSS-module
AEI, Audio, CTI, V24
Graphite grey, polar white
Graphic display, 17-lines
40 characters
SO, UpN, IP
Options
DSS-module
AEI, Audio, CTI, V24
Graphite grey, polar white

5. Analog terminals Integral T3 Basic Integral KB22 Integral E3
Keypad (DTMF) Keypad (DTMF) Keypad (DTMF) Abbreviated dailing (10) abbreviated dailing (10) abbreviated dailing (10) Wall mounting function-keys function-keys
Message Waiting Message waiting Message Waiting
Polar white , darkgrey or white graphite grey,
black polar white

6. DECT mobil phones and Internet access
Integral D Integral CH Access Point
DECT handset
darkgrey
Cordless telephone
analog, dailtone DTMF handsfree feature,
Clip analog
silver
Access points
for Internet Access
configuration for analog, ISDN (S0), LAN and HomePNA.
darkgrey

7. HotCom Compact - the solution on standard PBX software
Standard Hotelfeatures with
Software-Release R1.x , DSS-module und call-charge printer
Features
Check-in /Check-out
Do-not-disturb
Message Waiting
Call-charge limit
Guest-extention free/engaged

8. HotCom Compact - the solution on standard PBX software
DSS-module for all T3- system-terminals
All necessary functions on pushbuttons
Details:
36 pushbuttons /
LED
cascadable
same colour as
T3 terminal
Check-in
Check-out
Exit
Call-charge
limit
Incoming
Call barred
Message
Waiting
Do-not-
disturb

9. HotCom BCS - data-exchange between PBX and a Server system
Integral 5/55
BCS Server
HOTCOM BCA
HOTCOM PMS
Front Office Systeme
Third party system
e.g. Fidelio
Hotel application Middleware to Front Office System on PC-/Server-Basis
Voice Mailr
Front Office
Administration /
Service
Guest

10. HotCom BCS - data-exchange between PBX and a Server system
Interface between one or several (also different) PBX-systems like Integral 3 / 5 Integral 33 / 55 and Front-Office Systemen (FOS).
Functions
- COS change of class of service - call-charge-processing
- pre identifications Wake up call processing
- Message waiting handling
Solutions from Tenovis:
HotCom BCA
HotCom PMS
Third party solutions:
FIDELIO
HOGATEX
HIS
etc.

11. Hotel Application BCA Front Office on PC-basis
HotCom BCA - the small Front-Office or Back-up System
Integral 5/55
BCS/BCA
Hotel Application BCA Front Office on PC-basis
Back Office
BCA Features
Event-management
Voice Mail
Internetaccess
Administration
/ Service
Guest
Front Office

12. HotCom BCA - the small Front-Office or Back-up System
The modular application to handle hotel specific communication features with Integral 5 or Integral 55.
The user interface for HotCom BCS can be used as a small Front-Office System (without reservations) or as a Back-Up system for a third party FOS.
Features:
COS change of class of service
Pre-identification
Message waiting handling
automatic invoicing of charges
Interface to POS-Systems with
transfer of Guest.Checks to Guest-folio
call-charge-processing
Wake-up-call handling
Check-In/ Check-Out
Migration to HOTCOM PMS possible

13. Hotel Application PMS Front Office on Server-basis
HotCom PMS - the integrated solution for hotels of all sizes
BCS/PMS
Server
Integral 5/55
Hotel Application PMS Front Office on Server-basis
Back Office
PMS Features
Event Management
Voice Mail
Interne Access
Administration /
Service
Guest
Front Office

14. HotCom PMS - the integrated solution for hotels of all sizes
Details:
Server- / Client system
Multitasking
Multiuser
Multicompany
integration of Microsoft Office for
Confirmations, Accounting, Reports etc.
Interfaces to:
Point of Sales Systems
Pay-TV-Systems
CRM Software (Third Party)
Internet-Online Reservation
Voice Mail Systems
Energy-Management-Systems
Internet Access for Guest-Rooms and Back Office
Locking-Systems
Financial Accounting
Salaries & Wages
Food & Beverage- / Stock Control

15. HotCom PMS - the integrated solution for hotels of all sizes
Front-Office
Reservations
Guest-History
Check in/ Check out
Gast-Administration
Invoicing / Billing
Guest Ledger
End of Day Procedure
Pay-TV-Systeme
Charge-Transfer to PMS
Welcome Message
Message Waiting
Display Guest-Folio
Video Check-Out
Sales & Marketing
CRM
Internet
Internet Access
High Speed DSL
Communication Access Points
Automatic Media Switch
Back-Office
Transfer to Fin.-Accounting
Salaries & Wages
Energy-Management
Heating
Electricity
Access
Keycards
Interface Integral
COS
Call-charge processing
Pre-identification
Wake-up-Call handling
Message Waiting
Minibar (only I33/55)
Roomstatus (only I33/55)
Do not disturb (only I33/55)
Point of Sales System
Transfer to PMS of::
Guest Check
Daily Revenue
Food & Beverage Control
Transfer of Sales from POS
Voice Mail System
Voice Mail
Fax Server
Locking System
creating of Keycards

16. Official Convergence Communication Provider for the 2002 and 2006 FIFA World Cup™ FIFA Women’s World Cup USA 2003