1. (c) Macmillan & Tampoe 2001 1 Context Chapter 5 Diversity of Context

2. (c) Macmillan & Tampoe 2001 2 5 context discussed in the book normal business Knowledge intensive enterprises Mature businesses and declining industries Turnaround, recovery and end-game Public sector e.g., education, health, local government, executive agencies, police etc.

3. (c) Macmillan & Tampoe 2001 3 Normal Business Context Privately owned Moderately large Significant investment in tangible assets Growing or intending to grow

4. (c) Macmillan & Tampoe 2001 4 Knowledge-intensive Enterprises Knowledge as key to wealth creation Examples: Professional service firms Creative businesses Educational services Publishing of all kinds Knowledge management becomes a part of strategic management

5. (c) Macmillan & Tampoe 2001 5 Mature businesses and declining industries Dearth of opportunities Imaginative regeneration the key 4 steps (Baden-Fuller and Stopford) Galvanize Simplify Build Maintain momentum and extend advantage

6. (c) Macmillan & Tampoe 2001 6 Turnaround, recovery and end-games Understanding causes of decline Turnarounds and sharpbenders End-game strategies

7. (c) Macmillan & Tampoe 2001 7 The Public Sector - A Specific Context Traditional public sector management New Managerialism Management v Administration Significant differences between sectors: Local government Health services Executive agencies Education

8. (c) Macmillan & Tampoe 2001 8 Comparison of private and public sector management Basic differences in administrative systems (government) and management systems (business) figure 5.3 Difference in management focus between private and public sectors figure 5.4