1. 21 – 22 September 2006, Kuala Lumpur Savings Banks and Foundations as supporters of communities, municipalities and local authorities Ms Nyambura Koigi, Managing Director, Kenya Postal Bank “Savings banks: the retail gateway to a global market. Driving sustainable development”

2. KPSB

3. SAVINGS BANKS AND FOUNDATIONS AS SUPPORTERS OF COMMUNITIES, MUNICIPALITIES AND LOCAL AUTHORITIES A PRESENTATION BY A. Nyambura KOIGI [MRS] Managing Director Kenya Post Office Savings Bank September 2006

4. KPSB Summary of Presentation Kenya: Country Profile, Postbank at a glance, Support to local communities as part of Postbank’s Corporate Social Responsibility (CSR) approach, Conclusion.

5. KPSB Kenya: Country Profile Population: 32.8 million (UN, 2005), Capital: Nairobi, Area: 582,646 sq km (224,961 sq miles), Major Languages: Swahili and English, Currency: Kenya shilling, Main exports: Tea, coffee, horticultural products, petroleum products GNI per capita: US $390 (World Bank, 2004).

6. KPSB The Kenyan Economy Kenya's economy is diversified, agriculture, contributes 2 percent of GDP. The GDP expanded by 4.3% in 2004, 5.8% in 2005 and is expected to expand by 6.8% in 2006. Although the industrial sector is still small, it is a growing source of East African exports. The horticultural and tourism industries are growing and are key sources of foreign exchange. About 56% of the population live on about 1US$ a day.

7. KPSB Financial Sector [ May 2006 ] At the apex is the Central Bank of Kenya, 45 commercial banks, 3 non-bank financial institutions, 2 mortgage finance companies, 4 building societies, One savings bank (KPOSB-Postbank), 3,925 SACCOs of which 70 are FOSA's, and Several MFIs some like KWFT, Faulu,SMEP are big in terms of client and loan book.

8. KPSB KPOSB [Postbank] At A Glance The savings services were started in 1910 in the then East Africa protectorate. Kenya Post Office Savings Bank (KPOSB) was incorporated in 1978 by an Act of Parliament, KPOSB Act CAP 493 B of the laws of Kenya. Mandate of KPOSB Encourage thrift and inculcate savings culture among Kenyans, Provide affordable savings facilities and instruments, Pool personal savings for national development. Provide savings and payments products and services

9. KPSB Vision, Mission And Values Vision “To be an efficient and sustainable bank of choice.”“ Mission “To provide accessible and sustainable banking, financial and non-financial services, through innovative delivery systems for wealth creation for the benefit of customers and other stakeholders.” Values We provide quality service to all our customers:  Professionally  Diligently  Promptly  Honestly To exceed their expectations.  We uphold teamwork and respect to our customers and all stakeholders.  We are socially and environmentally responsible.

10. KPSB Support to local communities as part of Postbank’s CSR approach As savings and postal banks we have to come into terms with this dispensation and get actively involved in supporting community initiatives touch and create a positive change in communities Gone are the days when profit alone was the sole reason firms were considered successful. Today, without a solid track record in social responsibility, companies will loose out in the race to win the hearts and minds of consumers. Necessary to identify a course that you have a passion about and which resonates well with your business. This way, it is easy to merge your “profit centre” with your “passion centre” and build a business that reflects your values, beliefs and integrity. It is for this reason that KPOSB has embedded a CSR policy.

11. KPSB Targeted initiatives in favour of local communities Postbank has for example been involved in: Savings education among the fishermen along Lake Victoria Book donation to schools in semi arid areas, Investment training for athletes Street lighting projects, Feeding the hungry in ASAL areas and orphaned children particularly those orphaned through HIV and AIDS, Promoting entrepreneurial skills among university students (through global SIFE competition) and Beautification of Market street in conjunction with the Nairobi Central Business District Association (NCBDA).

12. KPSB A Graphical Presentation to the Communities on the Importance of Saving, Given the Social Economic Environment in Which they Live and Work

13. KPSB Investment and Savings Education Symposium for Athletes in Kenya- 24-10-2004

14. KPSB Donation of Textbooks to Primary Schools Donation of 21,200 Textbooks to Primary Schools in North Eastern Province, Kenya 2004

15. KPSB MD Postbank Mrs.Koigi Present a trophy to SIFE Kenya Competition Winning Team -2005

16. KPSB Characteristics of effective internal strategic communication Postbank Western Union foodstuff Distribution Initiative to a Children's Home in a Sprawling Korogocho Slum in Nairobi City (2007).

17. KPSB Postbank Staff forfeited Their End of Year Family Fun Day Celebration to Donate Foodstuff to Famine Stricken Families in Kenya.

18. KPSB A Postbank Sponsored a Light Mast to Light and Shine in Mathare Slums, Nairobi City

19. KPSB The Light is a Life Initiatives. A part of the Long Term Government Plan to Upgrade and Improve Housing and Security in the Slums. Postbank Light Mast to Light and Shine in Mathare Slums, Nairobi City

20. KPSB Postbank Sponsored Street light. Showing Postbank Corporate/Product Identity and Shinning to the Kenyan in Sub-urban Areas in Nairobi City.

21. KPSB Postbank Sponsored City Clock in Nairobi City

22. KPSB Postbank Sponsored City Clock. Showing Time and Shinning to the Kenyans.

23. KPSB Support to local communities as part of Postbank’s CSR approach KPOSB believes that business and the wider community are interdependent and like a chain, the strength or weakness of one affects the other. That is why we go an extra mile to be involved in activities that benefits the communities around us.

24. KPSB CONCLUSION Indeed members of WSBI provide proximity banking and affordable financial services to local population who would not find a place in the mainstream financial institutions. This is a form of social responsibility. To continue empowering local communities and endear them to our business, we must merge our “profit centers” to our “passion centers”. This way we generate goodwill and brand loyalty from communities we work with.

25. THANK YOU