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Published byAlexandrina Lawson Modified over 9 years ago
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CARE HOME SOFTWARE for CATERING
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DELEGATE OVERVIEW Established 1992 – Switzerland; HQ - Vienna – Austria Specialising in solutions for Food Service Focus on Healthcare, Education, B&I & Hospitality 5000 systems in 130 countries Delivers many millions of meals per day
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SYSTEM OVERVIEW Integrated Food Service Management Software Web-based access – Internet Explorer Multi-lingual Multi-currency Separate production & training databases
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7 SYSTEM MODULES RESIDENTS RECIPES MENUS ORDERING PROCUREMENT PRODUCTION REPORTING
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RESIDENT MODULE Requirements nutrition medication allergies religious/cultural requirements Preferences likes & dislikes portion size texture modification language
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RECIPE MODULE Stand-alone or shared recipe database Central Ingredient database McCance-Widdowson nutrient catalogue Ingredient filtering Special diet recipe groups: Health eg diabetic, cardiac, allergies Cultural – eg vegetarian, halal, kosher Real-time cost modelling HACCP control
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MENU MODULE Standard plans eg Breakfast/Lunch/Dinner Standard menus eg: All Residents Cardiac Diabetic Staff Custom menus for individual Residents Real-time “traffic light” reporting: nutritional balance over menu plan cycle (eg 1 week) costs within plan limits
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ORDERING MODULE Meal Ordering Pre-selected “tick form” keyed into ward PC Tablet PC (online and offline) Laptop on trolley (online and offline) Autopilot Hands-free ordering based on Resident dietary profile Dual language Resident menus
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PROCUREMENT MODULE Central catalogue of provisions: o Food items o Non-food items eg general supplies, cleaning materials...etc B2B e-procurement (electronic ordering & receiving) Suggested orders based on menu forecasts & current stocks Suggested/automatic selection of “best price” supplier Standard order template facility HACCP storage & handling data by Item Supplier quality monitoring eg: past sell-by, damaged tins...
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PRODUCTION MODULE Preparation, cooking & serving instructions Delivery planning & tray cards Multi-lingual instructions for non-English speakers Stage photos for consistency HACCP food handling instructions Management of re-cycling of chilled/frozen stock
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REPORTING MODULE Custom reports for each staff user type Operational Control Individual Resident analysis of nutrition & medication Costs Wastage Stock Control Consolidated reporting on consumption & forecasting Consolidated GRN’s into one invoice Support for heath incident traceability Resident Satisfaction Rating System Interface to Resident Administration System
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BENEFITS TO THE RESIDENTS Participation in meal choices – social event More meal choices – reduced “menu fatigue” Ensures Residents receive selected food Increased Resident satisfaction
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BENEFITS TO THE STAFF Efficient standardised food service workflows Reduced & simplified paperwork Fewer complaints of wrong food Easier to manage dietary changes
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BENEFITS TO THE ORGANISATION Improved Resident food safety Full Nutrition reporting “Real Time” Resident satisfaction monitoring Cost savings: Procurement Wastage Time Marketing image
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SYSTEM OPTIONS Stand-alone Server Shared Server Delegate Hosted Service
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THANK YOU
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SYSTEM SCHEMATIC TABLET PC SERVER MENUSDELIVERY INSTRUCTIONS KITCHEN INSTRUCTIONS RESIDENT DATABASE ACCOUNTING SYSTEM TILL DELEGATE SOFTWARE
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