1. CONFLICT RESOLUTION FOR CONSTRUCTION AND OTHER PROJECTS

2. After the Parade

3. Or A Bigger Parade

4. CONFLICT RESOLUTION WAR LITIGATION ARBITRATION

5. CONFLICT RESOLUTION CHOICES

6. Alternatives (ADR)

7. CONFLICT RESOLUTION LITIGATION ARBITRATION __________________________________________________ MEDIATION (FACILITATIVE, EVALUATIVE/ANALYTICAL, TRANSFORMATIVE) SETTLEMENT CONFERENCE MINI TRIAL COLLABORATIVE LAW EARLY NEUTRAL EVALUATION (ENE) NEUTRAL FACT FINDING ADVISORY OPINION DISPUTE REVIEW BOARDS (DRB) NEGOTIATION EARLY CASE ASSESSMENT

8. CONTROL INCREASE-COST DECREASE CONTROLCOST

9. MEDIATION EXPLAIN MEDIATION GATHER INFORMATION LIST TOPICS BRAINSTORM AND DEVELOP SOLUTIONS WRITE THE AGREEMENT

10. Mediating with Counsel Present “50 Ways to Love the Lawyer” Before Mediation The Beginning The Middle Some Nuggets to Move Things Along – Change the Environment – Break for Coffee, Lunch, etc. – Change the Location – Disarm Hostility – Change the Game, Change the Subject – Make Easy to say Yes; Hard to say No The Caucus Resolution

11. EdKetchen@yahoo.com 301.233.0271 Creative Dispute Resolutions, LLC infor@creativedisputeresolutions.com www.creativedisputeresolutions.com 301.977.8002 301.977.0585 (fax)