1. “ “When A Bad Apple Sours the School” Dr. Kathleen Sciarappa April 10, 2010 1 Workplace Bullying NAESP Houston

2. 2 Today’s Session: Adults, not students

3. Essential Questions 3 What is the prevalence of workplace bullying? Who are the bullies and targets? What is the impact on: targets onlookers workplace supervisors bullies If it’s not illegal, what can be done?

4. Fact or Fantasy? Introductions 4 To what degree has bullying impacted your school’s culture? Rating Scale 0 (not at all) 10 (highest possible impact) (low) 0...1…2…3…4…5…6…7…8...9…10 (high)

5. Who, Does What, to Whom? Match % with “direction” of bullying 72% bottom up 10% boss-employee 18% peer-peer 5

6. Who, Does What, to Whom? 72% Boss 18% Peers 10% Subordinate to superior Are you a bully? 6

7. “Only the best are bullied.” 7 Partner Work Superior, subordinate, colleague: Discuss your situation

8. Finding the Words 8 Workplace terror Harassment Mobbing Workplace mistreatment Emotional abuse Workplace aggression Incivility Hostile behavior Workplace trauma Healthy workplace

9. How Prevalent? In your corners, please! What % of adults have been bullied at work or witnessed it? A) 17% B) 92% C) 49% D) 3% 9

10. Hard to Spot 10 The International Labor Organization Spousal abuse Sexual harassment Challelle & DiMartina, 2006; Davenport, et al. 1999

11. Dr. Gary Namie Dr. Ruth Namie The Workplace Bullying Institute (WBI) website Workplace Bullying 11

12. Looks like? Sound like? 12  gossip /rumors  isolating socially  intimidating  undermining  threatening  withholding information  offensive jokes verbally/email  intruding on privacy  tampering with personal possessions  belittling opinions  ostracism Davenport et al., 1999; Leymann, 1990; Namie & Namie, 2000; Williams, 2008

13. Who and Why? 13 The grown up schoolyard bullies/mean girls Family of origin issues Psychological issues

14. Bullying Styles Model for us! 14

15. Targets and Mobbing 15 Jackson et al. 2002; Hutchison et al, 2006

16. 16 “Healthy Workplace" David Yamada

17. There ought to be a law… 17 European countries…yes Canada…yes Australia…yes United States…no 3/22/10 Illinois, New York, Massachusetts, New Jersey, Vermont, Oklahoma, Kansas, Utah, Connecticut (plus 5 = 16 states) March 18 Illinois Healthy Workplace Bill Passed the Senate (35/17) Sioux City Iowa: First school district “Bullies thrive wherever authority is weak.”

18. Civil Rights of 1964 18  gender  sexual orientation  race  color  nationality  ancestry  ethnic origin  religion  physical disability  handicapping conditions  medical conditions  physical appearance  marital status  veteran status  education

19. Lack of Response 19 Underreporting; Unaware; Without policies, regulations and laws; Misapply conflict resolution strategies; Employers themselves are bullied; The bully appears to be a high performer; Targets lack reporting strategies.

20. Costs Health Psychological Economic Talent flight 20

21. 7 th International Workplace Bullying Conference Montreal, Canada 2008; Cardiff, Wales 2010 21

22. What Doesn’t Work? Appeasing the bully Blaming both parties Labeling the target as a complainer Listening to an orchestrated group Ignoring 22

23. What Works? Name the most effective strategies… Discussions with colleagues Addressing incidences Sharing articles/information Writing an opinion piece Contacting your representatives Creating or endorsing legislation/district policy 23

24. More What Works 24 Name it and document it! Expose the bully (s) Check physical and mental health. Raise awareness of workplace bullying. Respond to reports Resource: The Eight Tactics for Explaining Workplace Abuse to Decision Makers (Tracy, Alberts, Rivera 2007)

25. Partner Work What can be done immediately? What long term measures are needed? Short term…Long term 25

26. Our Plans Now Long term 26

27. Enduring Understandings 27 Workplace bullying is common, destructive, and misunderstood. Bullying has negative consequences for all parties except the bully. The U.S. is not keeping pace with legal sanctions. Workplace policies and legislation are needed.

28. Reflections 28

29. Go Home and Take Action 29

30. Thanks for coming. Enjoy the conference! Kathleen Evaluation! 30