1. The Charlbury Group

2. About Us Based in Kidlington, Oxfordshire Independent, specialising in providing IT solutions in the housing and financial sector Management team of mortgage and technology specialists in lending, arrears and IT Established over five years ago Work with a number of well known brands including Lenders, Field Agent Companies, Contractors, Asset Managers and Litigation Solicitors Have built and maintain an established platform used by many UK lenders

3. A small selection of our Partners

4. Overview of AMS AMS is a web based distribution and information collection system Lender AMS Litigation Solicitors Field Agents Asset Managers

5. AMS Key Points Lender maintains full control of instruction distribution to your supplier panel with an easy to use allocation engine Tailored independent and aggregated management information Exception reporting based on your working methods Little or no IT work required by you One connection provides multiple connections Full audit trail Secure data transmission Low cost

6. The role of TCG Lenders choose, pay and manage the relationship with suppliers All data and case information is the property of the Lender or the supplier TCG has already built/builds connectivity with numerous suppliers The level of connectivity depends on the suppliers ability and business process TCG does not charge for building an interface The majority of connectivity is via a full XML interface Creating interfaces removes double keying which reduces cost and errors

7. BCP, DR and Security TCG hosts systems in 2 secure data centres with a fully managed environment Data replicated in near-realtime to DR data centre Familiar with lenders policies on BCP and security Server and computers managed by Active Directory SSL used to encrypt data for external access. Firewalls to secure all network access to the outside world Registered for data protection, with regular training In last 5 years we have NOT had any unscheduled down time in working hours.

8. AMS Asset Manager

9. AMS Asset Manager

10. Key Features Lender-controlled allocation process to contractor and asset manager based on your rules Allocation can be performance based Data security as all data is encrypted before transmission No double keying as data is self populated into the asset managers’ workflow systems Diary system to enable the asset managers and contractors to view expected pipeline Only taken cases are populated into the asset managers’ workflow platforms

11. Key Features Bespoke process for abandonments and voluntaries Real time automatic updates as case progresses Online independent & aggregated MI Full audit trail Performance reporting against lenders KPIs Please see sample MI pack for more details

12. Costs No set up fees or on-going development fees for anyone Limited I.T. / No I.T. work required by you as TCG has built the pipe work and many of the direct connections already Asset Managers pay TCG £15.00 plus VAT for all possession taken cases Lenders pay TCG £3.75 plus VAT for any cases that cancel after the Asset Manager is instructed

13. AMS: Asset Manager users

14. AMS Summary Ease and control of instruction distribution Independent and aggregated management information No IT work required by you One connection to AMS provides multiple connections to suppliers Full audit trail Secure data transmission Low cost The AMS platform is the only established working platform across litigation, asset management and field agent suppliers TCG happy to provide (encourage you to contact) referees