1. Aurora Employee Assistance Program
(username ________)

2. what is an EAP?
The EAP is a confidential resource to help you and your family members resolve personal problems quickly, confidentially and effectively.

3. types of problems Stress Relationship conflicts Parenting issues
Grief and loss
Depression and anxiety
Personal crisis

4. types of problems (continued)
Balancing home and work
Alcohol/drug abuse or other addictions
Financial, credit and debt problems
Child care concerns
Elder care issues
Legal problems

5. financial services Consultation with qualified financial professional
Retirement, estate, college, mortgage planning
Taxes
Budget & debt counseling

6. child care assessment and referrals
Referrals to trained, qualified providers
Customized for your specific needs:
Location
Cost
Special needs
Information on summer care, back-to-school, college planning, etc.

7. elder care assessment and referrals
Comprehensive assessment with ElderCare experts
Identify needs
Recommend resources
Provide information on:
Housing
Homemaking
Personal care
Money management
Legal issues

8. legal consultation Free in-person or telephone consultation
Qualified, licensed attorneys
Information on:
Family law
Housing and real estate
Consumer issues
Wills and estate planning

9. mediation services Free telephone consultation
Qualified mediation specialists
Information on:
Consumer disputes
Real Estate
Car Accidents
Divorce and child custody

10. adoption information
Free consultation with an adoption expert to guide you through the process:
Explain choices and costs of adoption
Provide referrals to adoption agencies, community resources, and support groups

11. confidential access Prompt, in-person or phone consultation to:
Identify problem
Recommend solutions (counseling, support groups or other community resources)

12. the EAP will: Provide assessment and/or problem-solving
Evaluate scope and complexity of problem
Refer to appropriate resources, if necessary
Maintain confidentiality

13. locations and scheduling
Convenient locations close to home or work
Day and evening
appointments available

14. confidentiality
Your privacy is protected by law in accordance with both federal and state laws regulating medical and mental health treatment records.

15. call your EAP
Call
8:00am to 5:00pm Central Standard Time (Monday-Friday) to schedule appointments
24 Hours a Day, 7 Days a week to talk to an EAP Counselor

16. (For username, see your Human Resources Department or call the EAP)
Aurora EAP Website
(For username, see your Human Resources Department or call the EAP)