2. TicorOnline Page: 2 Main Menu Prior to running a Property Report for the first time, select User Tools from the Main Menu. Note: If you already set your User Preferences upon your first logon to the system you can skip this step. Property Reports Online Document RequestUser Tools/Support

3. TicorOnline Page: 3 User Tools Manu Select User Settings from the User Tool Manu Main Manu User HistoryCoverage User Settings Blank Legal Documents

4. TicorOnline Page: 4 User Settings 1.Complete User Profile information. 2.Select which reports to include in the Full Report. 3.Be sure to click Save Information after making changes.

5. TicorOnline Page: 5 Comparable Settings If using the Auto Comparable setting, you may only change the number of comps to show. To change the other settings, select Custom Comparables. Be sure to click Save Information after making any changes if you want the new settings to be the default.

6. TicorOnline Page: 6 Update Password In User Settings you can also change/update your password as needed. Enter your existing password then enter your new password and confirm. Click Submit to activate the new password.

7. TicorOnline Page: 7 Property Search Return to the Main Menu, select Property Reports Property Reports Online Document RequestUser Tools/Support

8. TicorOnline Page: 8 Address Search To do an Address Search, select the Address Search button and enter the Address, City and State, or Zip Code and click Submit Request.

9. TicorOnline Page: 9 Assessor Parcel Number Search To do an Assessor Parcel Number Search, select the Assessor Parcel Number button and enter the State and County or Zip Code. Then enter the parcel number. The parcel number must include the dashes. If you are not sure where the dashes should be entered, simply enter the State and County or Zip Code and click enter (without parcel number) and the required format will be displayed.

10. TicorOnline Page: 10 APN Format Displayed The required format is displayed. Now enter your parcel number including the dashes as shown.

11. TicorOnline Page: 11 Owner Search To do a search based on the Owner Name select the Owner Search button. Enter the State and County or Zip code. Then enter the last name of the owner or company you wish to find (first name is optional). If you are unsure of the complete owner name you can use the % symbol as a wildcard. For example, type CLEMEN% to return all owner names beginning with CLEMEN. This will also return records in which CLEMEN is part of the trust name.

12. TicorOnline Page: 12 Street Index Search Use the Street Index Look-Up to search for an address with pre or post directional or of which you have limited information. If you want to see all addresses on a street enter a % symbol in the House Number Field and the Street Name. You will get a list of records with the street name that matches your entry.

13. TicorOnline Page: 13 Address Confirmation The property is matched based on information entered on the search screen. Select Property Reports to continue and review the property details.

14. TicorOnline Page: 14 Generate Reports Select Full Report to generate the report based on the selections made in the User Profile. Generate reports individually by clicking on the report name.

15. TicorOnline Page: 15 Subject Property Details Shows the details of the subject property. Including, ownership information, physical characteristics, most recent transfer, and assessment data.

16. TicorOnline Page: 16 Subject Property History Shows the Mortgage and Transfer History. Foreclosure Activity will also be included if applicable.

17. TicorOnline Page: 17 Detailed Comparables Detailed Comparables include additional information including Buyer and Seller names.

18. TicorOnline Page: 18 Plat Map

19. TicorOnline Page: 19 Offline Documents If you require a document/s for the selected property you can select to send a request to your Title Company. Please use this option during normal business hours.

20. TicorOnline Page: 20 Offline Documents Your request will be sent via email to the Customer Service Department.

21. TicorOnline Page: 21 Online Document Request On occasion you may require the option to download documents directly from the program. In this instance you would Request Documents Online. This option should only be used when documents are needed after business hours or on weekends.

22. TicorOnline Page: 22 Online Document Request Check the box next to the required document. Click Submit.

23. TicorOnline Page: 23 Online Document Request Click on the link to view the document. A TIF Viewer is required to view the document. If you do not have a TIF Viewer installed you can click on the link here “Click here to download AlternaTIFF image viewer”.

24. TicorOnline Page: 24 View Document Online