1. Integrated service delivery for student success Fiona Macdonald Library Services Manager, Christchurch Polytechnic Institute of Technology

2. “To be information literate, a person must be able to recognize when information is needed and have the ability to locate, evaluate and use effectively the needed information.” American Library Association Presidential Committee on Information Literacy. Final Report. Chicago: American Library Association, 1989. Ultimately, information literate people are those who have learned how to learn

3. Successful integration …. Co-operation Collaboration Co-location

4. Successful integration …. Collaboration Co-operation Co-location Vision + a culture of trust

5. “integration by parts is a rule that transforms the integral of products of functions into other (ideally simpler) integrals. The rule arises from the product rule of differentiation” wikipedia

6. “Coming together is the beginning, keeping together is progress, working together is success” Henry Ford http://commons.wikimedia.org/wiki/File:Henry_Ford_1919.jpg

7. Successful integration or the ultimate compromise?

8. Partners in Learning A partnership between Library/ Learning resource Centre and teaching staff to meet our common aim of facilitating a positive and empowering learning process for students attending Christchurch Polytechnic to “restructure the learning process to enable people to continue to learn and to problem solve throughout their lives” Robin Graham - Info Lit Co-ordinator CPIT

10. The Rakaia Centre

11. Together we can achieve great things

12. Education Resource Centre Jean Herbison Resource Centre AXL Rakaia Centre What’s in a name

13. The vision for the Rakaia Centre was shared and in some ways driven by the architect, Ian Athfield. A holistic approach of integrating function, form and facilities.

14. “Building collaborative relationships takes time; as long as there is evidence that relationships are producing positive results, (we) need to be patient.” Murray Shepherd (2004) Library collaboration – What makes it work? IATUL Annual Conference Proceedings; 2004, Vol.14

15. Manager of Library and Learning Services E-Learning co- ordinator Learning Services Manager Learning Advisors Disability Services Career CAPL Health Centre Library Services Manager Access Librarian Access and Collections teams Liaison Librarians x 4 Digital Librarian Assistant Librarian - Digital CPIT Library, Learning and Information Services Structure in 2008

17. Academic Director Library and Learning services Library Services Manager Learning Services Manager Learning Technologies Unit Academic Evaluation Unit Academic Advisors Centre for Educational Development Manager Staff development and teaching & learning research (inc eLearning) & Educational Design & Development Research and Technology/ Knowledge Transfer Manager Foundation Manager – ACE, Youth Guarantees, WAU Academic Division 2010

19. A Vision for Digital Learning Environments at CPIT LMS Repository Web Conferencing LLIS Website LMS Repository Web Conferencing LLIS Website Virtual Worlds E-Portfolios Social Networking Bookmarks Profiles Blogs Wikis Virtual Worlds E-Portfolios Social Networking Bookmarks Profiles Blogs Wikis LDAP Login Moodle 2.0 Trial / Potential Technologies Moodle 2.0 Trial / Potential Technologies Single Sign On Testing Environment Personal Learning Environment Open Educational Resources Voyager Primo Voyager Primo Core Infrastructure

20. Academic Director Library and Learning services Library Services Manager Learning Services Manager Learning Technologies Unit Academic Evaluation Unit Academic Advisors Centre for Educational Development Manager Staff development and teaching & learning research (inc eLearning) & Educational Design & Development Research and Technology/ Knowledge Transfer Manager Foundation Manager – ACE, Youth Guarantees, WAU Academic Division 2010

21. The Base at Saltire Centre – Glasgow Caledonian University service desk includes Registry info, Finance info, Disability Services, ICT help, Effective learning support and library services.

26. Polytechnic Librarian Quality Systems Info Lit Co-ordinator Information Skills Librarian Public Services Reference and Lending Information Systems Librarian Library Collections Cataloguing and Acquisitions CPIT Library and Information Services Structure in 2000